Really pleased with my new set of knives from ProCook. They look sleek and stylish, feel comfortable to hold, and have a lovely quality feel to them. A great addition to my kitchen and I’m really happ... Ver mais
Localização
Alterar localizaçãoUnit 11, The Mall, Cribbs Causeway, BS34 5DG Bristol, GB
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Leia as opiniões dos outros
Having searched everywhere for a new dining set we came across a beautiful one in Procook. We’ve bought a number of items there before and always pleased with the quality and this is proving to be no... Ver mais
A empresa respondeu
Initially just browsing but tempted to make a purchase all be it small by your very pleasant and highly informative member of staff . She took great pains to to point out new items and current dea... Ver mais
A empresa respondeu
Purchased a set of Pro Cook professional granite pans for our new induction hob. The pans are non stick ceramic coating and are PFAS free Staff were friendly and helpful, and explained the bulk purc... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 11, The Mall, Cribbs Causeway, BS34 5DG, Bristol, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Found what I needed very easily…
Found what I needed very easily .colleague very friendly
Poderá usar IA para responderLer mais
Defective products
After a hard sale from one of the staff, I ended up buying a plate and bowl set and was not overly impressed with them. The bowls were not glazed properly and one plate had a hairline crack.
We returned just the faulty item to the store in Bath, which is more local and we're told they cannot replace individual item, even though their guarantee states they can. After challenging the staff member, they reluctantly replaced.
Not great products at all, I advise people to ask the staff to check below leaving the store!

Resposta da ProCook - Cribbs Causeway
I wanted to add to my Pro-Cook…
I wanted to add to my Pro-Cook saucepans. Helpful and friendly assistant.

Resposta da ProCook - Cribbs Causeway
Great Kitchen Shop
We visit this branch whenever we are in the area and have always found the staff to be incredibly helpful, knowledgeable and polite.
There is always an excellent selection of products and the store is always clean and tidy.

Resposta da ProCook - Cribbs Causeway
Sales lady to full on
The woman was to full on In the shop, made me feel very stressed and anxious.
All I wanted to do is buy an oven tray and she kept on and on about other products and she was full on.

Resposta da ProCook - Cribbs Causeway
Great product, even better customer service
Great product even better customer service

Resposta da ProCook - Cribbs Causeway
Cooking Shop Pro Cook. I enjoyed my trip as wanted certain…
I enjoyed my trip as wanted certain items and had been to Pro Cook in Plymouth and found was helpful as was this one, staff were great and helped me purchase what I wanted.
I needed a bottle opener and found knife sharpener and a few other items.

Resposta da ProCook - Cribbs Causeway
The sales assistant helpfully responded…
The sales assistant helpfully responded to questions I asked in an appropriate and informative way and consequently made a good sale. I’m pleased with the product.
Really helpful member of staff who…
Really helpful member of staff who guided us to what we needed. Very good

Resposta da ProCook - Cribbs Causeway
The sales assistant was really helpful…
The sales assistant was really helpful and friendly.....and a great salesperson...ended up buying 2 more items than I intended lol :)

Resposta da ProCook - Cribbs Causeway
Enthusiastic and helpful salesperson…
Enthusiastic and helpful salesperson and 20% off a really good product.

Resposta da ProCook - Cribbs Causeway
The woman who worked there ws very…
The woman who worked there ws very helpful and informative and recckmended me the 12 inch tri ply procook pan which I have been very happy with.

Resposta da ProCook - Cribbs Causeway
Very helpful and not too 'pushy'
Very helpful and not too 'pushy'
Good info on the product I purchased.

Resposta da ProCook - Cribbs Causeway
Helpful and lovely staff
Super helpful store assistant
Super helpful store assistant, very friendly and knowledgeable
Great pans, very happy with purchase
Bought some Damaskan knives and a…
Bought some Damaskan knives and a wooden and glass block for the knives to sit in. Sadly after only having them for 2 days the storage block showed signs of wear and the knives had rub marks on the surface. The set was over £500 so I was disappointed and returned them. The staff were brilliant on demonstrating the knives and on the returns process.
So in a nut shell the product wasn’t great but the staff were excellent.
Great experience
Great experience shopping at Procook. Knowledgeable staff, very friendly and helpful. Competitive prices
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