Lovely clean shop, helpful staff and great selection of products. Georgina was very helpful in making sure we had everything we needed, and explained which items were included in certain deals too.
Localização
Alterar localização7-11 Princes Street, HG1 1NG Harrogate, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Now that I have no need to go to Machine Mart, as I am not fit enough to build racing cars anymore, cooking shops are my "go-to" shop to visit. Pro-cook has a decent reputation for cooking kit. I've... Ver mais
A empresa respondeu
The shop was light and airy and products were set out in an appealing way. Enjoyed looking at everything on offer. Although we didn’t go into the shop to buy anything in particular, we ended up buying... Ver mais
Good range of kitchen products and excellent staff who have good knowledge of those products. New Harrogate shop was very helpful without being pushy. My only negative is the endless sales and speci... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
7-11 Princes Street, HG1 1NG, Harrogate, Reino Unido
4,8
Excelente
368 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da ProCook - Harrogate
We're happy to hear that you had a positive experience with our product, staff, and guarantee process. Thank you for your feedback.
Good range of kitchen products
Good range of kitchen products, and very helpful staff.
19 de agosto de 2025
Resposta da ProCook - Harrogate
We appreciate your positive feedback. We are so happy you liked our range of kitchen products and found our staff very helpful.
Great customer service
Great customer service. Had picked up the wrong cookware in the store and exchanged it no issue. Used for the first time and feels great quality. Will definitely buy again when I need to replace entire pan set
21 de agosto de 2025
Nicely set out store
Nicely set out store
Good Quality Proy
Very helpful and knowledgeable staff
7 de agosto de 2025
Resposta da ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear that you liked our store layout, product quality, and helpful staff.
Friendly staff with good knowledge and…
Friendly staff with good knowledge and a willingness to help.
1 de agosto de 2025
Resposta da ProCook - Harrogate
We appreciate you taking the time to leave us this great review! We're so happy to hear you found our staff friendly, knowledgeable, and helpful.
Very pro active and helpful staff
1 de agosto de 2025
Resposta da ProCook - Harrogate
We appreciate you letting us know that our staff was proactive and helpful! We are so glad to hear it.
Resposta da ProCook - Harrogate
We appreciate your positive feedback! We're so glad to hear that you found our staff friendly and helpful and enjoyed our excellent range of products.
Staff very helpful.
Staff very helpful.
Great choice of products to suit a variety of budgets.
Got just what I needed
16 de julho de 2025
Resposta da ProCook - Harrogate
We're so glad to hear that our staff was helpful and that you found a great choice of products to suit a variety of budgets! We're happy you got just what you needed.
Friendly knowledgeable staff
Friendly knowledgeable staff. Good quality products.
13 de julho de 2025
Resposta da ProCook - Harrogate
We appreciate your positive feedback! We're so glad you found our staff friendly and knowledgeable and enjoyed our good quality products.
Knowledgeable and helpful staff
Knowledgeable and helpful staff . Made it easier to choose the best product for our needs
31 de maio de 2025
Resposta da ProCook - Harrogate
We're so glad our knowledgeable and helpful staff made it easier to choose the best product for your needs. Thanks for your review!
Helpfully staff
Very helpful and friendly member of staff that had good knowledge of product.
30 de maio de 2025
Resposta da ProCook - Harrogate
We're delighted to hear that a member of our staff was helpful, friendly, and knowledgeable about our products. Thanks for your review!
Excellent customer service in Harrogate
Friendly knowledgeable staff gave lots of advice on the products
25 de maio de 2025
Resposta da ProCook - Harrogate
We appreciate your feedback! We're happy to hear our staff was friendly, knowledgeable, and offered helpful advice.
Holiday must visit shop
Visit this shop every time we visit/stay in Harrogate and always find something to buy. Great value and choice of items to fit every budget. Staff are so friendly and helpful every time, wish they'd get a store in my home town.
28 de maio de 2025
Resposta da ProCook - Harrogate
We're so glad you enjoy visiting our shop in Harrogate and always find something you love. We appreciate your kind words about our friendly and helpful staff and the value and choice we offer. We appreciate your feedback!
Good choice and service
Well stocked store, good choice of any specific item. Efficient service.
20 de maio de 2025
Resposta da ProCook - Harrogate
We're happy to hear you found our store well-stocked with a great selection and efficient service. Thank you for your positive feedback!
Perfect service...thank you
Very polite staff, no pressuring, allowed us time to browse and when we selected our product the process of the sale was efficient.
Great use of the sales space since removing second floor.
24 de maio de 2025
Resposta da ProCook - Harrogate
We're happy to hear that you found our staff polite and appreciated the browsing experience. We're also glad the sales process was efficient and that you like the updated space. Thank you for your feedback!
Great selection of products
Great selection of products , excellent customer service and friendly staff.
Brilliant bank holiday discount too !
23 de maio de 2025
Resposta da ProCook - Harrogate
We appreciate your positive feedback! We're glad you found a great product selection, excellent service, and friendly staff. We're also happy you enjoyed the bank holiday discount!
The local store in Harrogate is great
The local store in Harrogate is great! The staff and especially Miryam are very knowledgeable and very helpful.
My favorite store in Harrogate
12 de maio de 2025
Resposta da ProCook - Harrogate
We appreciate your kind review! We're happy to hear that you find our local store in Harrogate great and our staff knowledgeable and helpful. We aim to provide excellent service to all our customers, and we're glad you enjoyed your experience.
Very happy with ProCook
Great service and a nice product at a good price. A range of products to choose from too - I’d previously looked in Lakeland but their bread knives were twice the price.
A shame the subsequent discount voucher needs to be used within a week (for those of us who don’t live near big shops) but that really is a minor detail.
17 de abril de 2025
Resposta da ProCook - Harrogate
Thank you for your kind words and for taking the time to share your experience. We're delighted to hear you were happy with our service, product selection, and pricing. We strive to offer a wide range of high-quality products at competitive prices, and we're glad you found what you were looking for. We appreciate your feedback regarding the voucher validity period. We understand that this can be a limitation for customers who live further away from our stores. We'll certainly take your feedback into consideration as we continue to improve our offerings.
Lovely experience
Top class staff and first class service and a lovely shop to be in and have a look around
15 de abril de 2025
Resposta da ProCook - Harrogate
Thank you for your kind review! We are delighted to hear that you enjoyed our shop and appreciated our staff's service. We strive to create a welcoming and enjoyable shopping experience for all our customers, and we are glad you found it so. We appreciate you taking the time to share your feedback.
I returned a product I was unhappy…
I returned a product I was unhappy with, the staff were very helpful and gave good advise to an alternative item
9 de abril de 2025
Resposta da ProCook - Harrogate
Thank you for your positive feedback! We're glad to hear that our staff was able to assist you in finding a suitable alternative. We strive to provide our customers with helpful and knowledgeable service, and we're happy to know that your experience met those expectations. We appreciate you taking the time to share your feedback.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.