Both of the ladies working there were so kind and nice and professional. And finally I found the bread knife I'm looking for. Highly recommend.
Localização
Alterar localizaçãoUnit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX Hatfield, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great customer service in the Hatfield store. Definitely will shop there again. Lovely, quality products. Happy customer!
We bought a measuring Jug from Pro Cook at Hatfield galleria which we did not notice had a crack were the handle joined the bowl. However without a formal request Procook have offered to replace... Ver mais
A empresa respondeu
We got ProCook pans for our wedding 21 years ago and they've served us very well. So when we got a new induction oven and needed new pans, ProCook wqs the obvious choice. The lady in the shop was extr... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 53 The Galleria Outlet Centre, Comet Way, AL10 0XX, Hatfield, Reino Unido
4,8
Excelente
329 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da ProCook - Hatfield
We appreciate you letting us know about our good service and helpful assistant; it means a lot to our team.
Great experience
Friendly staff and was able to find a egg slicer which I had been after for a while and been unable to find locally.
18 de janeiro de 2026
Resposta da ProCook - Hatfield
We're happy to hear that our staff was friendly and that you found the egg slicer you were looking for! We appreciate you taking the time to leave us this positive feedback.
Resposta da ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our product. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Our visit and purchase at the Hatfield…
Our visit and purchase at the Hatfield shop all went satisfacorily.
7 de janeiro de 2026
Resposta da ProCook - Hatfield
We're happy to hear that your visit to the Hatfield shop went satisfactorily and appreciate your positive feedback on your purchase.
Great selection and very friendly…
Great selection and very friendly staff. Bought the knives I wanted. Had ordered a pan set online then realised shop was not too far away
.
11 de dezembro de 2025
Resposta da ProCook - Hatfield
We're glad you found a great selection and friendly staff! We're happy you bought the knives you wanted and discovered our shop wasn't too far after ordering online. Thanks!
The item was easily found and friendly…
The item was easily found and friendly informative staff.
16 de dezembro de 2025
Resposta da ProCook - Hatfield
We appreciate your positive feedback. We are so happy to hear that the item was easily found and our staff was friendly and informative.
Resposta da ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Good job,great service,friendly…
Good job,great service,friendly staff,in and out in no time you couldn’t ask for more 👍🏽
14 de dezembro de 2025
Resposta da ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received great service from our friendly staff.
Saucepans buying
Service was superbe and the shop assistant know her productsshe was very helpful this young girl.
9 de dezembro de 2025
Resposta da ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our service superb and our shop assistant helpful.
The Elite Stainless steel frying pan…
The Elite Stainless steel frying pan set I bought was a great addition to my 12yr old (approx) Elite pots and pans set (which look almost new still!). The new pans were needed as the non-stick on my original set had sadly failed.
Stainless is fab - and if used correctly, offers great flexibility, and also clean up well.
Love the ProCook line up.
7 de novembro de 2025
Resposta da ProCook - Hatfield
We're happy to hear that you're enjoying the stainless steel frying pan set! It's great to know it complements your older set so well. We appreciate you sharing your positive experience with our ProCook line. Thank you for your feedback!
The staff were very helpful on…
The staff were very helpful on purchasing the stick blender wanted. Also explained why I could not do click and collect. Luckily I was visiting Hatfield do was able to pop in and buy it.
18 de novembro de 2025
Resposta da ProCook - Hatfield
We're happy to hear that our staff were helpful with your stick blender purchase! We appreciate you taking the time to share your experience and are glad you were able to visit our Hatfield store.
Great shopping experience
Great shopping experience with good shop design and layout, and super friendly and knowledgeable staff!!
12 de novembro de 2025
Resposta da ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our shop's design and found our staff friendly and knowledgeable.
Good products at reasonable prices…
Good products at reasonable prices.Excellent and pleasant sales service
10 de novembro de 2025
Resposta da ProCook - Hatfield
We appreciate you taking the time to leave us this great review! We're so happy you liked our products, prices, and sales service.
Already use pro cook stuff so was just…
Already use pro cook stuff so was just adding to collection. Staff friendly and store good.
3 de novembro de 2025
Resposta da ProCook - Hatfield
We're so happy you are adding to your collection of our products! We appreciate you noting our friendly staff and that you find our store good.
Knowledgeable and friendly staff helped…
Knowledgeable and friendly staff helped me find what I was after
29 de outubro de 2025
Resposta da ProCook - Hatfield
We appreciate you sharing your experience with us! We are so glad to hear that our staff helped you find what you were looking for.
Very helpful with assistants close by…
Very helpful with assistants close by which is a treat these days!! Very good selection to chose from when replacing pans. Good experience all round.
23 de outubro de 2025
Resposta da ProCook - Hatfield
We're so happy to hear that our assistants were helpful and close by. We're also glad you found a good selection when replacing your pans and that you had a good experience overall.
Very good product.
27 de outubro de 2025
Resposta da ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Hatfield
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.