We wanted to purchase a knife set and some pots for our wedding gifts, the store was really helpful. Great advice from Ben he was very informative let us take our time to decide which knife set we wer... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoDobbies Garden Centre, Banks End, Wyton, PE28 2AA Huntingdon, GB
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Leia as opiniões dos outros
The pro granite pans are fantastic, nothing sticks to them even when frying off meat at high temperatures which was a problem on all the other alleged non stick pans I have owned over the years. So gr... Ver mais
Great products, great quality, easy to use website, straight forward payment and good delivery time. When I go in store staff are always friendly and helpful. Would recommend. I will be coming back.... Ver mais
A empresa respondeu
I bought some dinner wear and added some coffee mugs from another store when I got home I realized I had the wrong mugs,I took them back to the Huntington branch and exchanged them for the right one'... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Dobbies Garden Centre, Banks End, Wyton, PE28 2AA, Huntingdon, Reino Unido
4,7
Excelente
164 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Saucepan
I found the exact item to match my other saucepans that I wanted thankyou
24 de novembro de 2024
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da ProCook - Huntingdon
We appreciate your kind words about our manager. We're glad to hear they were so helpful.
Resposta da ProCook - Huntingdon
We appreciate your feedback and are glad you found the discount helpful.
Great advice from sales person
4 de novembro de 2024
Resposta da ProCook - Huntingdon
We're so glad to hear you had a positive experience with our sales team. We strive to provide our customers with the best possible service and appreciate your feedback.
Manager Matt was very knowledgeable and…
Manager Matt was very knowledgeable and offered good advice, brilliant service!
6 de novembro de 2024
Opinião espontânea
Resposta da ProCook - Huntingdon
We are so happy to hear that you had a positive experience. We appreciate your kind words about Matt and his service. We strive to provide excellent customer service and we're glad that Matt was able to help you.
Resposta da ProCook - Huntingdon
We appreciate your kind words about our customer service. We strive to provide a positive experience for all our customers, and we're glad you found it to be good.
Excellent service
Excellent service, knowledgeable staff and a great range of products.
28 de outubro de 2024
Resposta da ProCook - Huntingdon
Thank you for your wonderful review! We're so glad to hear you had a positive experience with our knowledgeable staff and wide selection of products. Your feedback means a lot to us as we strive to provide excellent service and a great shopping experience for all our customers.
Quality at a good price
Admittedly there was a sale on due to the retail outlet closing but the items we purchased seem to be of a good quality at a reasonable price.
28 de outubro de 2024
Resposta da ProCook - Huntingdon
We appreciate your feedback and are glad you found items of good quality at a reasonable price. We value your business and hope you enjoy your purchases.
Great customer service
We wanted to purchase a knife set and some pots for our wedding gifts, the store was really helpful. Great advice from Ben he was very informative let us take our time to decide which knife set we were going to buy. We have since been back and bought an additional knife for the set.
13 de outubro de 2024
Opinião espontânea
Resposta da ProCook - Huntingdon
We appreciate your kind words about our store and Ben's helpfulness. It's wonderful to hear that you found the advice and service you needed to make a decision on your wedding gifts. We're glad you were able to find the perfect knife set and that you've returned for more.
Great products, amazingly helpful friendly staff
I have bought several items from this store in Huntingdon. The staff are always very friendly and helpful.
We love the products, great quality.
26 de outubro de 2024
Resposta da ProCook - Huntingdon
Thank you for your kind words! We're delighted to hear that you've had such positive experiences with our store in Huntingdon. We're proud of our staff and their commitment to providing friendly and helpful service. We're also thrilled that you love the quality of our products. We appreciate you taking the time to share your feedback.
Resposta da ProCook - Huntingdon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
staff helpful and products good
24 de outubro de 2024
Resposta da ProCook - Huntingdon
Thank you for your feedback! We're glad to hear that you found our staff helpful and that you were pleased with our products. We appreciate your kind words and strive to provide our customers with excellent service and high-quality goods.
Resposta da ProCook - Huntingdon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Realistic price for quality items
Realistic price for quality items, really friendly staff always willing to help. UK design and build that's a pleasure to support
20 de outubro de 2024
Resposta da ProCook - Huntingdon
Thank you for your kind words! We're so happy to hear that you appreciate the quality of our products and the friendly service you receive from our staff. We strive to provide our customers with a positive shopping experience, and we're delighted that you found it so.
wonderful products and knowledgeable…
wonderful products and knowledgeable staff. A good experience
12 de outubro de 2024
Resposta da ProCook - Huntingdon
Thank you for your positive review! We're delighted to hear that you enjoyed our products and found our staff knowledgeable. We strive to provide our customers with a great shopping experience, and your feedback is valuable to us.
Helpful staff
11 de outubro de 2024
Resposta da ProCook - Huntingdon
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Huntingdon
Thank you for your fantastic review! We're thrilled to hear that you had a positive experience with our customer service and products. We strive to provide excellent service and high-quality goods, so your feedback is greatly appreciated.
I was looking for a gift made of copper…
I was looking for a gift made of copper for my son and daughter in law’s 7th anniversary. Pro-cook had only two items named as copper and I purchased one of them, a set of measuring cups. They looked well made and were called “copper” so I was surprised when I realised they are actually stainless steel, just copper coloured. I will still give them as a token of copper but a bit disappointed.
5 de outubro de 2024
Resposta da ProCook - Huntingdon
We understand your disappointment that the measuring cups were not actually made of copper. We strive to provide accurate product descriptions and apologize for the error in this case. We appreciate your understanding and hope you will still enjoy the gift.
Great store
The staff at this store are very friendly & extremely helpful. I always enjoy shopping there.
The items I purchased were reasonably priced & there is so much to chose from.
9 de outubro de 2024
Resposta da ProCook - Huntingdon
Thank you for your kind words! We're so happy to hear that you had a positive experience with our staff and products. We strive to provide a welcoming and helpful environment for our customers, and we're delighted that you found our team friendly and our prices reasonable. We appreciate your feedback and look forward to seeing you again soon.
Resposta da ProCook - Huntingdon
Thank you for your positive feedback! We're glad to hear that you found our products and staff to be good. We strive to offer high-quality goods and excellent customer service, so your review is truly appreciated.
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