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ProCook - Lewes Opiniões 

486
•
TrustScore: 5 em 5

4,9

Loja de utensílios de cozinha
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20-21 High Street, BN7 2LN Lewes, GB

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Bought a Wok and Frying pan from Lewes, quality is amazing we’ve had Ninja before which we were very disappointed with. We have used both of them already and are fantastic. The staff were very knowled... Ver mais

Classificada 5 em 5 estrelas

Excellent product (green shallow cast iron dish). Solid, well made, good looking. Lovely shop in Lewes with very helpful staff.

Classificada 5 em 5 estrelas

Purchased four matching mugs. Good quality at a reasonable price. Didn't have to wait to be served. Items wrapped and packed satisfactorily.

A empresa respondeu

Classificada 5 em 5 estrelas

Great selection of cookware & helpful, friendly, knowledgeable staff. Having just moved to a house with an Induction hob, we needed new pans that would be suitable. Not only was there a favourable pri... Ver mais

Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contacto

  • 20-21 High Street, BN7 2LN, Lewes, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

486 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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4,9

Todas as opiniões

(486)

25 355 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 3 em 5 estrelas

Requests for reviews irritating

Product looks okay, store was well laid out, staff were friendly and helpful.

Unfortunately the constant 'reminders' for a review since purchase have made me really regret giving them my email address for the warranty. I strongly recommend not doing this.

27 de julho de 2026
logótipo da ProCook - Lewes

Resposta da ProCook - Lewes

S

Thank you for your review – we are very sorry to hear this. We will pass your comments onto the store.
Your account profile has been amended for you to remove you from the email lists, this should stop any more unwanted emails, but please note this can take up to 7 days to implement.


Classificada 5 em 5 estrelas

Service great

Service great - Advice on using offer fully and guidance on items in offer. Friendly. Left me wanting to go back...

liked the products!

17 de julho de 2026
Classificada 5 em 5 estrelas

I love porcook such good quality items…

I love porcook such good quality items that last and cleans up good 👍 . Would recommend 💯 % if you are looking to freshen up you kitchen they also have all different colours to match your style and if your not sure on something ask any member of staff they all so helpful. I go to porcook in lewes High Street they are all so nice In there .

14 de julho de 2026
Classificada 4 em 5 estrelas

Very good service .however strange to…

Very good service .not a booklet on care , however strange to purchase a good quality kettle for £50.00 and not to provide a cardboard box for protection but having to pay an extra 10p for a plastic bag...strange.
How do they deliver when purchased on line ,also in a plastic bag.?

15 de julho de 2026
logótipo da ProCook - Lewes

Resposta da ProCook - Lewes

We appreciate your feedback regarding the kettle and the packaging. We understand your surprise about the lack of a protective box and the charge for a plastic bag. We are always looking for ways to improve our service and packaging practices.

Classificada 5 em 5 estrelas

A company that actually honours warranties

Just been in with a Professional Granite frying pan that has a 25yr warranty. I have used regularly since purchase in 2023 & the non-stick coating is starting to peel. I've never put in the dishwasher or used metal utensils, but I do sometimes fry with olive oil, & I learnt that that is a big No-No for non-stick pans as it burns easily. I had no idea & hadn't been told this when I bought the pan.
Resigned to taking it home, I was really impressed & delighted when the manager said she's replace it as a goodwill gesture on this occasion. A big thank you to ProCook & I've learnt a valuable lesson. Great service

14 de julho de 2026

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