ProCook - Maidstone Opiniões 

65
•
TrustScore: 5 em 5

4,8

Unit 41, Fremlin Walk Shopping Centre, ME14 1QG Maidstone, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Very helpful staff. Took me through all the pros and cons of the different knives I was interested in and made very helpful suggestions. It took me a while to make up my mind about which one felt best... Ver mais

Classificada 5 em 5 estrelas

A beautifully presented, well stocked and welcoming shop in Maidstone. We were looking for some pans after having our old set for decades (well done Prestige!) and it was an easy job finding what we n... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

THE STAFF MEMBER WAS ABLE TO ANSWER ALL OF OUR QUESTIONS REGARDING THE DIFFERENT TYPES OF PAN FINISHES AND HOW BEST TO COOK AND CARE FOR THEM OBVIOUSLY WELL TRAINED IN THEIR PRODUCTS WE CHOSE A HE... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

We had a good laugh with the men in the store…I had rusted my previous kitchen knives in the dish washer, I thought stainless steel was stainless! Anyway, they patiently took down and unwrapped knives... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contacto

  • Unit 41, Fremlin Walk Shopping Centre, ME14 1QG, Maidstone, Reino Unido

  • 01622 958257

4,8

Excelente

TrustScore: 5 em 5

65 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,8

Todas as opiniões

(65)

25 355 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

amazing service

I was served by sydney, she was so kind and very helpful. She knew a lot about the knifes and when it came to picking me out a new pan she listened to what i needed and I am very happy with the product!

18 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Knowledgable staff helped me find items…

Knowledgable staff helped me find items of interest. Nicely laid out shop. Love the drive I bought and will return for a smaller one soon.

2 de julho de 2026
logótipo da ProCook - Maidstone

Resposta da ProCook - Maidstone

We're so pleased our knowledgeable staff could help you find items of interest and that you enjoyed our shop's layout. We look forward to your return!

Classificada 5 em 5 estrelas

Helpful staff in a new store

Helpful staff in a new store who pointed me to what I was looking for and also got me a bargain. I love Pro Cook for the nifty little gadgets you can find.

30 de junho de 2026
logótipo da ProCook - Maidstone

Resposta da ProCook - Maidstone

We're so pleased our staff in the new store could help you find exactly what you were looking for and that you found a great bargain! We're delighted you enjoy our range of nifty gadgets.

Classificada 4 em 5 estrelas

Would have been five but out of stock…

Would have been five but out of stock of one item. Service quick and easy.
Will be back very soon.

3 de julho de 2026
logótipo da ProCook - Maidstone

Resposta da ProCook - Maidstone

We appreciate your feedback and are glad to hear you found our service quick and easy. We apologize for the inconvenience of the out-of-stock item and look forward to your next visit!

Classificada 3 em 5 estrelas

Insufficient staff

Insufficient staff. Out of stock of the item required just 2 days after opening; asked if they would honour 20% "opening" discount if I ordered and paid for it the request was refused

27 de junho de 2026
logótipo da ProCook - Maidstone

Resposta da ProCook - Maidstone

We appreciate you sharing your experience. We are actively working to improve our staffing and inventory to better serve our customers. Your feedback is valuable as we refine our operations.

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