ProCook - Mansfield Opiniões 

1126
•
TrustScore: 5 em 5

4,8

Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW South Normanton, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I visited the store to purchase a set of Gourmet saucepans and was dealt with by 2 very helpful assistants. The same applied again when I returned to purchase 2 more. I am extremely pleased with my pu... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Lovely staff, greeted me with a smile, but left alone when I wanted to browse. Very helpful when I requested a nutmeg mill as an addition to my pan, you need to stock them, they save knuckles!

Classificada 5 em 5 estrelas

As said before assistants did not give me time to browse before pouncing on me although helpful I just wanted more time to look at other products

A empresa respondeu

Classificada 5 em 5 estrelas

Went looking for quality knives as I'm doing more and more cooking, so wanted to treat myself. Was helped by Isabelle who was mint - great knowledge, patient while I decided which brand to go with, an... Ver mais


Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contacto

  • Unit 43 & 44 East Midlands Designer Outlet, Mansfield Road, DE55 2JW, South Normanton, Reino Unido

4,8

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
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1 estrela

Pede aos clientes que escrevam opiniões

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,8

Todas as opiniões

(1126)

25 412 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

I Paid for my product and was…

I Paid for my product and was immediately told by the assistant that the payment had not gone through.I was adamant that it had. I was again told that it hadn't,fed up with discussing any further I paid again.During a routine check of my bank account I noticed that the exact same amount that I hadn't paid was put back into my account. Oh dear.

6 de julho de 2026
logótipo da ProCook - Mansfield

Resposta da ProCook - Mansfield



Thank you for your review. We are sorry to hear of your experience, please contact us by calling into us on 0330 100 1010 or email us on care@procook.co.uk and we will help you resolve your issue.

Classificada 5 em 5 estrelas

Good products

The products are of excellent quality and reasonably priced. The staff were very helpful and courteous.

7 de julho de 2026
logótipo da ProCook - Mansfield

Resposta da ProCook - Mansfield

We're so happy you enjoyed our excellent quality products and reasonable prices! We're also glad our staff were very helpful and courteous. Thank you for your kind words.

Classificada 5 em 5 estrelas

Excellent service

Helpful staff, knowledgeable, excellent product range, would highly recommend.

30 de junho de 2026
logótipo da ProCook - Mansfield

Resposta da ProCook - Mansfield

We're so glad you enjoyed our product range and found our team helpful and knowledgeable! Thank you for your kind words and recommendation.

Classificada 5 em 5 estrelas

Helpful & friendly staff.

I was treated with respect by the lady who helped.me find what I was looking for. She was very friendly and made my experience very pleasant.

2 de julho de 2026
logótipo da ProCook - Mansfield

Resposta da ProCook - Mansfield

We're so happy to hear that our team member was friendly and respectful, making your experience pleasant. Thank you for sharing your positive feedback!

Classificada 5 em 5 estrelas

Friendly and attentive staff

27 de junho de 2026
logótipo da ProCook - Mansfield

Resposta da ProCook - Mansfield

We are so pleased to hear that our staff was friendly and attentive during your visit. We truly appreciate your kind words.

Classificada 5 em 5 estrelas

The young male store assistant at East…

The young male store assistant at East Midlands Designer Outlet was very friendly and a great sales person. He is a great asset to you. I came away with 3 items while browsing! I have used my lovely casserole dish, but the pancake pan will make an appearance this weekend!

1 de julho de 2026
Classificada 5 em 5 estrelas

I was staying with my brother and his…

I was staying with my brother and his wife at Sutton-At-Ashfield and we were visiting the M&S Outlet at Mansfield. This was an unplanned visit as I have never been to the Retail Outlet and spotted ProCook unit and headed there. Something inside me was drawing me into the place and I ended up looking at the frying pan items and then looked at the wok. I then headed to the group of shop assistants and a lovely lady called Renata was extremely helpful. She said she was a passionate home cook and I could tell she was genuine. She was incredible and so helpful and I told her I wanted no non-stick frying pan and wok and because she was so wonderful I bought the Elite Tri-Ply Frying Pan and Wok. Without Renata's passion and advice I would have walked out of the shop without a purchase.

13 de junho de 2026
Classificada 2 em 5 estrelas

Purchased a pod coffee machine from the…

Purchased a pod coffee machine from the outlet. Staff were lovely and can’t fault the service. The two stars are for the machine itself. Previously had a Nespresso which gave up after 6 years and given how expensive they are I chose a pro cook version that takes original pods. Whilst it does work it feels flimsy and the water tank leaks…a lot. The milk frother however is decent.

12 de maio de 2026
Opinião espontânea
logótipo da ProCook - Mansfield

Resposta da ProCook - Mansfield

Trustpilot

Thank you for your review. We’ve sent you a request for further information such as your order number. Once we have this, a member of our team will be in touch.

Classificada 5 em 5 estrelas

Excellent service

Excellent service. The young man who on the till extremely helpful and went out his way to direct us to product that we gave an idea of description
He did however encourage us to purchase other items.
A good mix of service and sales

17 de junho de 2026
logótipo da ProCook - Mansfield

Resposta da ProCook - Mansfield

We're delighted to hear you received excellent service and found our team member helpful in directing you to the product you needed. We appreciate your feedback on the mix of service and sales.

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