The lady that served us had so much product knowledge which gave us confidence in our choice of an expensive set of knives. She had the most amazing customer service which made the whole purchasing ex... Ver mais
Localização
Alterar localizaçãoUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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Leia as opiniões dos outros
In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Ver mais
A empresa respondeu
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
A empresa respondeu
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Reino Unido
- 0114550 0341
4,9
Excelente
220 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the quality
Pleasant and efficient service.
Pleasant and efficient service from a knowledgeable salesperson.
2 de abril de 2026
Resposta da ProCook - Meadowhall
We appreciate you sharing your experience! We're so happy to hear you received pleasant and efficient service from our knowledgeable salesperson.
Very helpful and friendly staff
Very helpful and friendly staff. I was buying a cooking knife and appreciated them having some vegetables to cut up so I could try the knives out.
1 de abril de 2026
Very clear and detailed product support…
Very clear and detailed product support in store helped us to make an informed decision about what to buy.
29 de março de 2026
Resposta da ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy to hear that our in-store product support helped you make an informed decision.
Excellent customer service
Excellent customer service, everyone was incredibly friendly and knowledgeable about the products.
22 de março de 2026
Resposta da ProCook - Meadowhall
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you received excellent customer service from our friendly and knowledgeable staff.
Easy return
Had to return a kettle because it wasn’t compatible with my hob and had no problems at all
20 de março de 2026
Resposta da ProCook - Meadowhall
We're happy to hear that the return process for the kettle, which was not compatible with your hob, went smoothly. Thank you for your positive feedback.
Nice friendly environment.
29 de março de 2026
Resposta da ProCook - Meadowhall
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff in the Sheffield Meadowhall…
The staff in the Sheffield Meadowhall stores were helpful and very knowledgeable with being pushy
26 de março de 2026
Resposta da ProCook - Meadowhall
We're happy to hear that our Sheffield Meadowhall staff were helpful and knowledgeable without being pushy. Thank you for your positive feedback!
Resposta da ProCook - Meadowhall
We appreciate your positive feedback! We're happy you found our assistance and guidance valuable.
Was great seeing the shop for the first…
Was great seeing the shop for the first time. The assistant was lovely, and very helpful with out being pushy. Told me about the offers on the products I was buying. Will definitely be returning soon
27 de março de 2026
Opinião espontânea
The 2 young girls were absolutely…
The 2 young girls were absolutely Amazing
They new the products in and out were so knowledgeable and extremely helpfull
They are a credit to themselfs and to your company
27 de março de 2026
The shop is really nice and the…
The shop is really nice and the assistant was lovely and very helpful
27 de março de 2026
Welcome to meadowhall
Nice to the shops arrival in meadowhall, looking forward to using again in the future
25 de março de 2026
Resposta da ProCook - Meadowhall
We appreciate your positive feedback regarding the good quality and how easy it is to clean; we are so happy you enjoyed it!
Lovely shop and assistants
Lovely shop and assistance - really nice new shop with everything for the new kitchen!
21 de março de 2026
Resposta da ProCook - Meadowhall
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our new shop and the assistance you received for your new kitchen.
Resposta da ProCook - Meadowhall
We appreciate you sharing that our merchandise was great and that our staff and shop were lovely and pleasant!
Very friendly and effiecient
21 de março de 2026
Resposta da ProCook - Meadowhall
We appreciate you noting our staff! It means a lot to our team that you found them friendly and efficient.
best service we have had
best service we have had . the. manageress and all the staff were friendly and helpful. with great product knowledge, they all made us really helpful , but the best news is I no longer have to drive to clarks world in Somerset to get new pans
23 de março de 2026
Resposta da ProCook - Meadowhall
We're happy to hear about the excellent service you received from our friendly and helpful team. It's great to know their product knowledge was beneficial, and we're pleased you can now find our pans locally!
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