The lady that served us had so much product knowledge which gave us confidence in our choice of an expensive set of knives. She had the most amazing customer service which made the whole purchasing ex... Ver mais
Localização
Alterar localizaçãoUNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH SHEFFIELD, SOUTH YORKSHIRE, GB
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Leia as opiniões dos outros
In many of the superstores/other retailers it’s just there, you either buy it or you don’t, and the staff have no interest or knowledge of the product. ProCook was different, the two staff took time... Ver mais
A empresa respondeu
I gave Procook 4 rather than five because I had to buy a full 4 piece dinner service to replace one broken cereal bowl. They are good but the inability to buy a replacement bowl lets customers down.
A empresa respondeu
I’ve ordered on line and bought from the store and the service from the staff in the Meadowhall branch and quality of items is great. Love that each piece of the dinner service is individual. The... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
UNIT 27 THE ARCADE - UPPER LEVEL, MEADOWHALL CENTRE, S9 1EH, SHEFFIELD, SOUTH YORKSHIRE, Reino Unido
- 0114550 0341
4,9
Excelente
217 opiniões
Pede aos clientes que escrevam opiniões
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Staff were very friendly and helpful
Staff were very friendly and helpful. The shop is set out well and is clean and pleasant. The service was professional and excellent products
4 de julho de 2026
Resposta da ProCook - Meadowhall
We're so pleased to hear that our staff were friendly and helpful, and that you found our shop clean and well-presented. We appreciate your kind words about our professional service and excellent products!
The staff were friendly and very…
The staff were friendly and very welcoming. They were willing to help.
The apron I bought was nice and fits nicely.
6 de julho de 2026
Resposta da ProCook - Meadowhall
We're so glad to hear that our assistant was very helpful. We truly appreciate your kind words and feedback!
The sales person was great
The sales person was great - really helpful, knowledgeable and friendly. We got more than we planned because they were so helpful and helped us find what we were looking for. So impressed
3 de julho de 2026
Resposta da ProCook - Meadowhall
We're so pleased to hear our salesperson was helpful, knowledgeable, and friendly, assisting you in finding exactly what you needed and more. Thank you for your wonderful feedback!
Good experience.
Really helpful staff and replacement of faulty pans without question, a very satisfied customer. Would certainly recommend ProCook to my friends.
24 de junho de 2026
Resposta da ProCook - Meadowhall
We're so pleased to hear our staff were helpful and that we could replace your pans without issue! We truly appreciate your recommendation.
Well laid out shop
Well laid out shop, not large but has many items stocked
Assistants very helpful and pleasant
29 de junho de 2026
Procook amazing company customer…
Procook amazing company customer service second to none no hassle just listened replaced our coffee machine also we went to meadow hall to there procook store amazing customer service there as well all the staff were welcoming and very friendly can't recommend this company enough weldone procook ******
26 de junho de 2026
Opinião espontânea
Assistant was pleasant & helpful
Assistant was pleasant & helpful. The product was in stock & suited my needs at a good price.
26 de junho de 2026
Very nice and helpful
Very nice and helpful, even when it was a thousand degrees and AC was leaking. Hope they enjoyed the fans
26 de junho de 2026
A good range of quality products…
A good range of quality products available. Very helpful and friendly staff.
It is so nice to be able to look at the products rather than buying online.
25 de junho de 2026
Kind helpful staff
18 de junho de 2026
A clean and well presented shop
A clean and well presented shop. The staff were very helpful and I was impressed with the quality of the products.
I managed to find several ‘bits’ I couldn’t live without!!
21 de junho de 2026
The staff member was very knowledgable…
The staff member was very knowledgable and sent me home with a very good quality knife
20 de junho de 2026
Knowledgeable
Knowledgeable, kind, helpful, not pushy staff. Listened to my requirements and found me the most appropriate item.
16 de junho de 2026
Resposta da ProCook - Meadowhall
We're so pleased our team was knowledgeable, kind, and helpful, finding the perfect item for your needs. Thank you for your wonderful feedback!
Great service and product I needed in…
Great service and product I needed in stock
20 de junho de 2026
Resposta da ProCook - Meadowhall
We're so glad you found what you needed and enjoyed our service! Thank you for your kind words.
A small purchase but the colleague was…
A small purchase but the colleague was helpful in indicating which type of product would be best
18 de junho de 2026
Resposta da ProCook - Meadowhall
We appreciate you sharing your experience! We're glad our colleague was helpful in assisting you.
Lovely welcome
Lovely welcome. Staff nice and helpful. Store clean and well stocked
20 de junho de 2026
Resposta da ProCook - Meadowhall
We're so glad you enjoyed our store, staff, and selection! Thank you for your kind words.
Resposta da ProCook - Meadowhall
We are so pleased you found our product to be the best in quality and price. We appreciate your kind words.
Great staff:
Great staff:
I found the staff member very helpful. She helped me find exactly what I needed and directed me to a better offer
16 de junho de 2026
Resposta da ProCook - Meadowhall
We're so glad our team helped you find exactly what you needed and a better offer. Thank you for your kind words!
Lemons squeezer
Delay in giving stars as only just used it. Struggled at first but this could be as the lemons came out of the fridge. Getting used to this way of squeezing lemons.
8 de junho de 2026
Resposta da ProCook - Meadowhall
We appreciate your feedback and understand that using a new method for squeezing lemons can take some getting used to, especially with cold fruit. We're glad you're adapting to it.
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