ProCook - Merry Hill Opiniões 

714
•
TrustScore: 5 em 5

4,9

Unit C2, Merryhill Shopping Centre, DY5 1QP Dudley, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

ProCook grill developed a split on the base unit by the hot plate after 9 months of use. Took back to the store in Merry Hill Dudley without the box but with the original receipt in hand. No issue, No... Ver mais

Classificada 5 em 5 estrelas

I love the ProCook shop! One staff member in particular at the merry hill store is very knowledgeable and nothing is too much trouble. Customer service was exemplary when I had an issue with a damaged... Ver mais

Classificada 5 em 5 estrelas

Polite and helpful staff nicely laid out. One small problem purchased oven gloves not used until two days after purchased small hole in one side may be where someone had taken price tag out by pulling... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have previously bought from here. I decided to get 3 more knives to suit my needs. The young lady who was in the shop was polite and very proficient in dealing with my order. ( sorry can't reme... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contacto

  • Unit C2, Merryhill Shopping Centre, DY5 1QP, Dudley, Reino Unido

  • 01384 912084

4,9

Excelente

TrustScore: 5 em 5

714 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,9

Todas as opiniões

(714)

25 585 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Very helpful assistant

The assistant I spoke to was very helpful and knowledgeable and with her assistance I was able to make the right choice of cake tin I needed.

11 de fevereiro de 2026
logótipo da ProCook - Merry Hill

Resposta da ProCook - Merry Hill

We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our assistant helpful in choosing the right cake tin.

Classificada 5 em 5 estrelas

The staff where bright and friendly

The staff where bright and friendly. The shop was clean and tidy.

8 de fevereiro de 2026
logótipo da ProCook - Merry Hill

Resposta da ProCook - Merry Hill

We appreciate you taking the time to leave us this great review! We're so happy you liked our shop and found our staff friendly.

Classificada 5 em 5 estrelas

Great variety of choice and helpful…

Great variety of choice and helpful staff.

11 de fevereiro de 2026
logótipo da ProCook - Merry Hill

Resposta da ProCook - Merry Hill

We appreciate your positive feedback regarding the great variety of choice and helpful staff; we are so happy you enjoyed them!

Classificada 5 em 5 estrelas

Excellent advice

Excellent advice, product and subject knowledge by Emily the store manager.
Invaluable member of your team

8 de fevereiro de 2026
logótipo da ProCook - Merry Hill

Resposta da ProCook - Merry Hill

We appreciate you taking the time to leave us this great review! We're so happy to hear that you received excellent advice and found our staff knowledgeable.

Classificada 5 em 5 estrelas

The staff at merry hill store were so…

The staff at merry hill store were so helpful and informative about the items and my needs.

8 de fevereiro de 2026
logótipo da ProCook - Merry Hill

Resposta da ProCook - Merry Hill

We appreciate your positive feedback! We are so happy to hear that our staff at the Merry Hill store were helpful and informative regarding your needs.

Classificada 5 em 5 estrelas

Very reasonable prices

Thank you to the ladies from proCook merry hill you were both very helpful on Thursday 5th i came in store for two new knives and two new dishes and as I am disabled you asked if I had any other places I needed to go because I had you keeping my items in the shop till I had finished and I came back for them so I did have far to carry them back to my car. Thank you ladies from proCook merry hill. Very very helpful

6 de fevereiro de 2026
Classificada 5 em 5 estrelas

Quality product

Saw online what I wanted and it was great having a shop near by to go and take a look at product. Quality was exactly what I liked and shop staff were helpful.

26 de janeiro de 2026
Classificada 1 em 5 estrelas

Inferior product

Inferior product. The stainless steel non stick frying pan that was supposed to be non stick is anything but. After following the use/care guidelines to the letter. The eggs stick like glue and had to be scraped off. The bacon was no better. The pan has been relegated to the store room and reverted back to the old Tesco pan. Now I am apprehensive about the rest of set I purchased and the wife says she will not use them. £500 worth of pans sitting in the store room.

18 de janeiro de 2026
Opinião espontânea
logótipo da ProCook - Merry Hill

Resposta da ProCook - Merry Hill

Thank you for your review, in order for us to look into this further please can you provide the requested details.

Classificada 5 em 5 estrelas

Pleased with my purchase

Pleased with my purchase

31 de janeiro de 2026
logótipo da ProCook - Merry Hill

Resposta da ProCook - Merry Hill

We appreciate your positive feedback; we are so glad you are pleased with your purchase, and we value your business.

Classificada 5 em 5 estrelas

Very helpful lady

Very helpful lady. Nothing too much trouble.

31 de janeiro de 2026
logótipo da ProCook - Merry Hill

Resposta da ProCook - Merry Hill

We appreciate you letting us know our staff was helpful and accommodating; it means a lot to our team.

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