We bought many cookware items and tableware from Procook for our new house. Price for value is convenient, especially if you visit one of their outlet stores (we went to O2 Greenwich), you can always... Ver mais
Localização
Alterar localizaçãoUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Everything I need for cooking tools is in your shop. Product were good quality, cheaper than other shops. Very organised &clean environment. I can tell these as I am a chef. We'll come back for sure.... Ver mais
I'd been looking for some storage and they had what I needed on offer and right by the door at a bargain price.
Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Reino Unido
4,8
Excelente
466 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service at the O2 store
Great service at the O2 store, very helpful staff. Quality products and the store is nicely set out. A great shopping experience.
30 de agosto de 2026
Great customer service
Great customer service, nicely laid out store and reasonably priced.
22 de agosto de 2026
customer service live and well in showing me…
They were very helpful in showing me the relevant options. The option selected has proven to be fine
19 de agosto de 2026
Since we walked in the shop the guy…
Since we walked in the shop the guy greeted us and asked if we need any assistance.
Well presented shop nice and clean and the guy staff was very professional!
Varieties of products is great and is a very good value for money!
24 de agosto de 2026
I’ve visited the outlet shop in O2
I’ve visited the outlet shop in O2, and I was surprised with quite good selection. I bought two cups for cappuccino as I intended and also left with some extra things as I could not resist.
The staff is very polite and knowledgeable. Great service. For sure I’ll be back
21 de agosto de 2026
PROCOOK FOREVER ❤️🍽️
Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR WARRANTY on some of their lines which explains how good the quality is!
11 de agosto de 2026
The staff member who helped me was very…
The staff member who helped me was very knowledgeable about all products and also held our bags till later in the day as they were heavy.
15 de agosto de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Friendly knowledgeable staff
17 de agosto de 2026
Resposta da ProCook - O2 Icon
We're so pleased to hear you had such a positive experience with our service. Thank you for your feedback!
Resposta da ProCook - O2 Icon
We are so happy to hear you are enjoying our espresso set! We appreciate your wonderful feedback.
Really impressed with the speed i…
Really impressed with the speed i received my pan after ordering in the shop as i couldn't carry it.
2 de agosto de 2026
Resposta da ProCook - O2 Icon
We're so pleased to hear you were impressed with the speed of delivery for your pan after ordering it in the shop! We're glad we could get it to you quickly.
Happy with my experience
A male colleague was very helpful. I enjoyed making a saving on my purchase. The store was well organised. Thank you
6 de agosto de 2026
Resposta da ProCook - O2 Icon
We're so glad to hear that our colleague was helpful and that you enjoyed making a saving on your purchase. It's wonderful that you found our store well-organized!
We have purchased 2 items from procook…
We have purchased 2 items from procook one from online which quality was not so good and one from the store was better.
4 de agosto de 2026
Resposta da ProCook - O2 Icon
We appreciate you sharing your experience with both our online and in-store purchases. We are sorry that the quality of your online item did not meet your expectations. We are always working to improve our product consistency.
Resposta da ProCook - O2 Icon
We're so happy to hear that you find our items to be of very good quality, durable, and amazing! Thank you for your wonderful feedback.
Great service
Great service. The gentleman who served me was very knowledgeable, friendly and helpful. He made my first experience shopping with this brand very easy and enjoyable. I will definitely be shopping with ProCook again.
21 de julho de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.