We bought many cookware items and tableware from Procook for our new house. Price for value is convenient, especially if you visit one of their outlet stores (we went to O2 Greenwich), you can always... Ver mais
Localização
Alterar localizaçãoUnit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX Greenwich Peninsula, GB
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Leia as opiniões dos outros
Everything I need for cooking tools is in your shop. Product were good quality, cheaper than other shops. Very organised &clean environment. I can tell these as I am a chef. We'll come back for sure.... Ver mais
I'd been looking for some storage and they had what I needed on offer and right by the door at a bargain price.
Beautiful and pristine quality for the best price in UK! I don’t think there is any other competitor offering this quality in such prices. My always go to for kitchen shopping! They even give 25 YEAR... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa

- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 10.1.7 Icon Outlet The O2, Peninsula Square, SE10 0DX, Greenwich Peninsula, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing knife with a high quality and…
Amazing knife with a high quality and affordable price.

Resposta da ProCook - O2 Icon
Great Customer Care
The staff at the O2 were very friendly and helpful. Taking time to answer my questions. This helped me to find the right piece of equipment to suitable for my needs.

Resposta da ProCook - O2 Icon

Resposta da ProCook - O2 Icon
Good selection of kitchenware
This was the first time I had even been in this store. I will be back again. The staff were very nice too.
Wonderful customer service
Wonderful customer service. And great range of products
Very helpful and polite.
Very helpful and polite.
But knife sharpener did not work and knives still blunt, were already blunt but believed the sharpener would fix it.

Resposta da ProCook - O2 Icon
Store manager and male Asian assistant…
Store manager and male Asian assistant really helpful. Needed so.e tupperwarw for my work place

Resposta da ProCook - O2 Icon
Perfect product and staff,only car park…
Perfect product and staff,only car park 🅿️ O2 Icon is too expensive (1.5hrs shopping I paid £17)No more go to the shop..

Resposta da ProCook - O2 Icon
casserole dishes
Visited to purchase casserole dishes
Team members were very helpful
Found exactly what I needed to finish off a Christmas hamper

Resposta da ProCook - O2 Icon

Resposta da ProCook - O2 Icon
Exceptional service from the team.
Exceptional service from the team.
They knew the product’s, that I was looking for, well. Informative, professional and friendly.
Excellent customer service.
Thanks to them.

Resposta da ProCook - O2 Icon
The staff there helped me with a lot of…
The staff there helped me with a lot of things and I was able to get the best out of them and they were very nice people and I was really happy with the outcome.

Resposta da ProCook - O2 Icon
Amazing customer service
Amazing customer service! Helpful staff who helped us find items that weren’t in stock, going above and beyond to source items from another store.
Thank you Jamie, your help was much appreciated.
Lovely manager too. Great knowledge of products and answered all our questions.
We were served by a lovely lady
We were served by a lovely lady, I think her name might have been Vera( Friday 14thNov.). She was extremely professional, knowledgeable and very personable. She assessed our need, presented a number of excellent options and helped us make our final decision. We ended up buying more items , not because she was pushy ( I hate that), quite the opposite, her product knowledge and understanding of small details was excellent and reassuring. We would definitely seek her out in the future for any further purchases.

Resposta da ProCook - O2 Icon
The staff were super very friendly and…
The staff were super very friendly and helpful, I was attending a Conference at the Intercontinental hotel, and during a breakout session on Tuesday I went into the O2. I purchased a few items in Pro Cook including 3 knives which were wrapped and boxed. On leaving the hotel on Wednesday morning I intended to come back into the O2 but was asked by security to put my bags into the x-ray machine. I was informed as there were knives in my luggage I was not allowed access even though I had the receipt. I appreciate that this is the procedure but feel that the dialogue between the O2 and Pro Cook perhaps needs some explanation for purchase of knives.

Resposta da ProCook - O2 Icon
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