The team were just excellent. Knowledgeable and willing to answer all our questions without making us feel stupid or rushed. We had planned to buy from a different shop but were so impressed with the... Ver mais
A empresa respondeu
Unit 20 209 The Westgate, OX1 1PE Oxford, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
The team were just excellent. Knowledgeable and willing to answer all our questions without making us feel stupid or rushed. We had planned to buy from a different shop but were so impressed with the... Ver mais
A empresa respondeu
Lovely shop, found everything I was looking for plus a few handy extras I didn’t know were a thing. The member of staff that served us was great, I wish I’d got his name! Was very informative and effi... Ver mais
The team at Oxford Westgate were super helpful, kind and polite. I walked in a few minutes to closing time but never did I ever feel rushed or made to 'hurry up we are closing." My questions were well... Ver mais
A empresa respondeu
Nick our assistant was extremely knowledgeable and seem to enjoy his work. Which helps when you are making a large purchase. I will definitely go back when I need something else for our home.
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Escrito pela empresa

Unit 20 209 The Westgate, OX1 1PE, Oxford, Reino Unido
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Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The staff were very helpful, helping me find the product I wanted .

Resposta da ProCook - Oxford
Everything available. Great prices. Wonderful service. What more could you ask for?
Absolutely brilliant customer service from the gentleman in the Oxford store. He gave his time and expertise to explain pros and cons of different knives we were looking at. Through his knowledge we purchased the knives that suited our budget and needs making home cooking a pleasure.

Resposta da ProCook - Oxford
Helpful..effective service by cheerful staff

Resposta da ProCook - Oxford
I was able to find exactly what I needed. The kitchen knives were affordable, and staff was very helpful in choosing which knives a new cook needs.
Great service by a gentleman in store. Very knowledgable, helpful and funny, lifted my spirits during shopping experience in Oxford
The team at Oxford Westgate were super helpful, kind and polite. I walked in a few minutes to closing time but never did I ever feel rushed or made to 'hurry up we are closing." My questions were well answered and I walked out a happy customer.

Resposta da ProCook - Oxford

Resposta da ProCook - Oxford
All the products are amazing 👏 nice quality!! 👌

Resposta da ProCook - Oxford
Very polite Assistant in the shop.
Gave me some good advice and how to care for my purchase.

Resposta da ProCook - Oxford
Very helpful staff 👏 loved my diamond knife steel I brought been looking for one for ages.
Great service.

Resposta da ProCook - Oxford
Firstly it's such a lovely shop,so much choice. I found Nic who served us so helpful. I was after a new frying pan. I didn't know which one then Nic went through them all. Not pushy at all just really helpful.
I've used it for the first time today, so far so good. I intend to follow the cleaning instructions. Hopefully it will last a good few years. Thank you.

Resposta da ProCook - Oxford
Great customer service! Products layout is well done and your eyes just wants more as you move along. A number of items were on offer, such good value for money!

Resposta da ProCook - Oxford
Went to the ProCook store in Oxford to buy a set of knives, cutlery, and a chopping board. Excellent service from the two staff members in there who were very knowledgeable and helpful. When I got home I unpacked the cutlery set but didn’t use it for a few days. When I used it I noticed one of the teaspoons was faulty. I couldn’t return to the store in the near future so I contacted customer service by email with a photo of the fault and my receipt. Alison quickly sent a new cutlery set within a few days and said I could keep the original set as spares so I didn’t need to return them! Fantastic service from Alison. Would happily continue using ProCook.

Resposta da ProCook - Oxford
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