The ladies at GunWharf Pro Cook were exceptional. They gave me the Best customer service . We visited the shop on 16th July 2026 at around 6:30pm . Not only did they go over the pricing of knives se... Ver mais
Localização
Alterar localizaçãoUnit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA Portsmouth, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Went into the Pro Cook at Gunwharf Quays and was immediately greeted by the members of staff. They were all so incredibly helpful. There’s nothing worse than being ignored when you enter or being bad... Ver mais
A empresa respondeu
While shopping for new knives, shop assistant Holly made my experience phenomenal. She didn't try and push a sale, answered all of my questions, made valuable suggestions, was warm and knowledgable.... Ver mais
A empresa respondeu
I popped in for a small pairing knife - real life shopping is so much better for items you will use every day! An assistant approached with a smile and took to sales/security card to store behind t... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 25 Centurion Block, Canal Side, Gunwharf Quays, PO1 3FA, Portsmouth, Reino Unido
4,8
Excelente
839 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great products and great staff
The staff were really helpful and lovely. I got a great set of pans and they also helped the person I was with as she was feeling unwell - above and beyond what a shop assistant would normally do.
8 de abril de 2026
Resposta da ProCook - Portsmouth
We're happy to hear that our staff were helpful and lovely! It's great to know they went above and beyond by assisting your companion who was feeling unwell, and that you got a great set of pans.
Good shop assistance with help to…
Good shop assistance with help to select product and friendly service.
4 de abril de 2026
Resposta da ProCook - Portsmouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop assistance and service.
Very nice shop ,staff very friendly …
Very nice shop ,staff very friendly and incredibly helpful
6 de abril de 2026
Resposta da ProCook - Portsmouth
We appreciate you letting us know that you enjoyed our shop and found our staff to be friendly and incredibly helpful!
Products are nice quality and the staff…
Products are nice quality and the staff are nice always pop in when go to Gunwharf
29 de março de 2026
Great range of products
Great range of products, friendly staff and well laid out store - highly recommended
1 de abril de 2026
Resposta da ProCook - Portsmouth
We appreciate you sharing that our team was very helpful; we are so happy you enjoyed that!
Resposta da ProCook - Portsmouth
We appreciate you taking the time to share that our staff was helpful, knowledgeable, and friendly during your visit.
Knowledgeable helpful pleasant service…
Knowledgeable helpful pleasant service well done
26 de março de 2026
Resposta da ProCook - Portsmouth
We appreciate you letting us know about our knowledgeable, helpful, and pleasant service; it means a lot to our team.
Always go into a ProCook shop
Always go into a ProCook shop, just bought a couple of items, the staff always friendly and helpful.the fold away trivets and the spoon rests are great.
24 de março de 2026
Resposta da ProCook - Portsmouth
We appreciate you taking the time to share your positive experience in our shop! We're so happy to hear that you find our staff friendly and helpful and that you like the items you purchased.
Resposta da ProCook - Portsmouth
We appreciate you taking the time to leave us this great review! We're so happy to hear you enjoyed our helpful staff and customer service.
Resposta da ProCook - Portsmouth
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Portsmouth
We appreciate your positive feedback on our great quality items and good value; we are delighted you are pleased!
Shop assistant was very helpful and…
Shop assistant was very helpful and knowledgeable
22 de março de 2026
Resposta da ProCook - Portsmouth
We appreciate you taking the time to leave us this great review! We're so happy you found our shop assistant helpful and knowledgeable.
Portsmouth shopping trip…
Friendly knowledge staff and great products and good value
22 de março de 2026
Resposta da ProCook - Portsmouth
We appreciate you taking the time to leave us this great review! We're so happy you enjoyed our staff, products, and value.
Helpful staff
21 de março de 2026
Resposta da ProCook - Portsmouth
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
The staff we met were knowledgeable &…
The staff we met were knowledgeable & informative and helped us choose a set of knives. The only thing that would improve the service would be is to move the store to the Isle of Wight, were we live!
15 de março de 2026
Very helpful member of staff who served…
Very helpful member of staff who served us, helped and advised us. Well laid out store.
17 de março de 2026
Resposta da ProCook - Portsmouth
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found our staff helpful and our store well laid out.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.