The cutlery and glasses I bought from ProCook are amazing quality and such great value for money. I’m really impressed with how well-made they are, and they look lovely too. The staff were also so nic... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The staff member who served us was brilliant and sorted things out. The delivery was spot on and arrived. Purchased on Saturday delivered Monday afternoon.
A empresa respondeu
I already loved the products that ProCook produce. Was a great surprise to see a shop open up in The Oracle, Reading just over a year ago. The shop offers a fantastic rangfe of cookware, almost all of... Ver mais
A empresa respondeu
The gentelman serving me was very helpful,he showed me where to find the item i needed,he didnt try to sell me a more expensive item instead he pointed out a great buy 3 items for £10.because of his... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 33, The Oracle, RG1 2AH, Reading, England, Reino Unido
- 0118 370 2088
4,8
Excelente
258 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Amazing service
5 de agosto de 2026
Resposta da ProCook - Reading
We are so pleased to hear that our staff was helpful during your visit. We truly appreciate your kind words and feedback.
Member of staff was very helpful.
31 de julho de 2026
Resposta da ProCook - Reading
We truly appreciate your kind words about our team. It's wonderful to hear that you found a member of our staff to be very helpful during your visit.
Well displayed products to easily view…
Well displayed products to easily view items.
Great in store help.
Provided info on product guarantee
25 de julho de 2026
Resposta da ProCook - Reading
We're so glad you found our product displays helpful and our in-store team provided excellent assistance and information on our product guarantee!
Good service and excellent product
28 de julho de 2026
Happy with my purchase
Happy with my purchase. Staff really friendly with black next time in the UK.
I think you should tell them. Unfortunately can't remember ther names. Was in on Friday the 24th of July around 2.30pm. John
24 de julho de 2026
Great experience
Really nice shop, fantastically helpful staff and good competitive prices. Buy on the high street - not online, you'll miss it when there's no high street left. Shops need customers more than amazon do!!
18 de julho de 2026
Lovely shop in the Oracle
The staff were very helpful and the product range is great.
17 de julho de 2026
The staff are always friendly and go…
The staff are always friendly and go out of their way to help their customers,
14 de julho de 2026
Great customer service and beautiful…
Great customer service and beautiful products
27 de junho de 2026
Resposta da ProCook - Reading
We're so pleased to hear that you enjoyed our customer service and beautiful products! We appreciate your kind words.
Resposta da ProCook - Reading
We appreciate your kind words about our helpful staff and the quality of our products. We're so glad you had a positive experience!
As I’m not very good on the computer
As I’m not very good on the computer, all I can say is every time I go into the shop your stuff are very helpful and very pleasant
27 de junho de 2026
Missing item
Went into store to purchase a knife set only to get home and find that the sharpener was missing. The shop assistant was somewhat apologetic but this caused me to drive into the store twice for something that was simply human error.
27 de junho de 2026
Resposta da ProCook - Reading
We sincerely apologise for the missing sharpener and the inconvenience of having to return to our store. We understand how frustrating it is to make an extra trip due to an oversight. We're sorry for the inconvenience
Yes !loved procook
Yes !loved procook
Customer service was also responsive and helpful when I had a question. Overall, I’m very happy with my purchase and would happily recommend ProCook to anyone looking for quality kitchen equipment at a reasonable price.
22 de junho de 2026
Helpful staff and nice atmosphere in…
Helpful staff and nice atmosphere in the shop
20 de junho de 2026
Very helpful ,polite
10 de junho de 2026
A very helpful assistant
A very helpful assistant, who explained the products to me and answered my questions. First class staff.My only frustration was they didn't sell pepper and salt for the grinders, so I had to visit another shop.
10 de junho de 2026
Resposta da ProCook - Reading
We're glad our team provided excellent assistance. We appreciate your feedback regarding the availability of salt and pepper for the grinders, and we will consider this for future improvements.
Lovely shop
Lovely shop. Friendly and helpful staff. Great selection of products and good prices
3 de junho de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.