We popped in here recently, window shopping for a new pan, the lady that served us was so helpful and could tell us/advise us on all the different types - we couldn't help but leave with a set! Tha... Ver mais
Localização
Alterar localizaçãoUnit SU08 Touchwood Shopping Mall, B91 3GJ Solihull, GB
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Leia as opiniões dos outros
High end kitchen utensils just around the corner from John Lewis. Quality products if you can afford them, not really necessary in a cost of living crisis for the majority. At least the price’s keep t... Ver mais
A empresa respondeu
I was greeted with a lovely smile by Lisa, who genuinely couldn’t do enough for me. She was so patient, helpful and knowledgeable, and took the time to make sure I found exactly what I was looking f... Ver mais
A empresa respondeu
We have both bought a lot of cooking items from Pro cook and their quality is second to none. Great value for money!! The young lady in the Solihull store, imaan, was fantastic. Her knowledge and... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit SU08 Touchwood Shopping Mall, B91 3GJ, Solihull, Reino Unido
4,9
Excelente
963 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good products and excellent service
22 de abril de 2026
Resposta da ProCook - Solihull
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Resposta da ProCook - Solihull
We appreciate you letting us know our staff was helpful and friendly and provided useful advice without pressure!
Nice and orderly
Nice and orderly, good quality merchandise and staff really helpful.
16 de abril de 2026
Really helpful and friendly staff who…
Really helpful and friendly staff who took their time, gave good advice and an opportunity to compare and try out different products.
Also went out of their way to help us try and find a bag we had mislaid
16 de abril de 2026
Brilliant staff really helpfull
16 de abril de 2026
Nice staff and excellent saucepan lid
Nice staff and excellent saucepan lid. great quality and a good price too.
16 de abril de 2026
Very helpful and knowledgeable wasn’t…
Very helpful and knowledgeable wasn’t sure what we actually wanted but came out happy with purchase and store experience
12 de abril de 2026
Resposta da ProCook - Solihull
We appreciate you letting us know our staff was friendly and knowledgeable; it means a lot to our team.
Pro Cook bread knife and stovetop espresso maker
We had been looking for a stainless steel coffee preculator for ages
(every one we looked at was aluminium).. so happy found the stovetop espresso maker , been using it a couple of times , made really good coffee
Found one at the Solihull store , and at a good price .
While there we bought a bread knife aswell ,we started making bread at home ,the knife cuts through the bread easly, brilliant thin slices now ..
11 de abril de 2026
I bought the teapot I was looking for
I bought the teapot I was looking for. Everyone was very helpful in the shop.
13 de abril de 2026
Found what I needed
Found what I needed. Glass jars of right size for my pullout drawer and a metal cutting board of good quality
9 de abril de 2026
Excellent service
3 de abril de 2026
The young lady who served us was very…
The young lady who served us was very polite and informative. She certainly knew a lot about the saucepans etc and advised us on which was the best for us.
12-04-2026. Touchwood, Solihull branch.
12 de abril de 2026
Resposta da ProCook - Solihull
We're happy to hear that you found our team member at the Solihull branch polite and informative. We appreciate you mentioning their knowledge of the saucepans and advice in helping you choose the best one for your needs.
Great selection of goods at good prices
11 de abril de 2026
Service was superb.
11 de abril de 2026
Staff are always pleasant and very…
Staff are always pleasant and very helpful. They always give out useful tips regarding your purchase
6 de abril de 2026
Resposta da ProCook - Solihull
We appreciate you taking the time to share your experience! We're so happy to hear that our staff are pleasant and helpful and that they give useful tips.
Lovely service
Friendly and polite staff. I was helped to find exactly what I wanted. Not only that , but when it comes to customer service, a smile goes along way and I received a loads from the lovely young lady at Procook in Touchwood, Solihull.
3 de abril de 2026
Resposta da ProCook - Solihull
We appreciate you taking the time to share your experience! We're happy to hear that our staff were friendly and polite and helped you find what you wanted. It's great to know you valued the customer service you received.
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