Range of products for induction hobs (and other) from entry level (bottom clad, cheaper) to pro (fully clad, more expensive). Do your research beforehand as the staff don't necessarily know / have ex... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4B, Teesside Shopping Park, TS17 7BW Stockton-On-Tees, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Staff at Teesside Park Pro Cook were so helpful as I wasn’t sure which pan I wanted. Chose a wedge wood blue cast iron frying pan as I needed it to be oven safe. The pan is heavy but perfect annd wash... Ver mais
unfortunately the shop was closing down at Teesside park so didn’t have much stock left. The staff were very pleasant & helpful. Over the years I have bought lots of items from pans to a gadget to o... Ver mais
I had an excellent experience in ProCook. I was served by the Manager of the store (I think she was called Sarah) who was incredibly knowledgeable and helpful and we had a good chat! She balance my ne... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 4B, Teesside Shopping Park, TS17 7BW, Stockton-On-Tees, Reino Unido
4,8
Excelente
796 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Great service
Great service in the store nothing was too much effort and very professional and friendly
8 de novembro de 2025
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you received professional and friendly service in our store.
The best experience
The best experience, your sales staff are exceptional, friendly, knowledgeable, and eager to help, and you sell the very best equipment,top company, phil.
10 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear about the exceptional experience you had with our friendly and knowledgeable sales team. We appreciate your recognition of their eagerness to help and that you find our equipment the very best!
Lovely customer care
Lovely customer care , looking after me .explained about discounts . Teeside park very good
6 de novembro de 2025
Resposta da ProCook - Teesside
We're happy to hear that you received lovely customer care and that our team member explained the discounts well. Thank you for your very positive feedback!
Excellent service from helpful and…
Excellent service from helpful and knowledgable staff
9 de novembro de 2025
Resposta da ProCook - Teesside
We appreciate your positive feedback. We are so happy to hear that our staff was helpful and knowledgeable and that you had excellent service.
Resposta da ProCook - Teesside
Thank you for your kind words! We're thrilled to hear that you're happy with our products. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Lovely helpful customer service
31 de outubro de 2025
Resposta da ProCook - Teesside
We appreciate you sharing your positive feedback! We are so happy to hear that our customer service was helpful to you.
Resposta da ProCook - Teesside
We appreciate your positive feedback regarding our quality products and helpful staff; we are so happy you are pleased!
Lovely shop and really helpful staff
Lovely shop and really helpful staff. Great deals too
2 de novembro de 2025
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy you found our staff helpful and liked our shop and deals.
Love this shop
Love this shop. Fantastic products displayed beautifully and lovely staff
28 de outubro de 2025
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you love our products and staff.
ProCook made my purchase experience…
ProCook made my purchase experience stellar. I knew what I wanted to purchase, and they explained the product more and gave great incentives to purchase.
30 de outubro de 2025
Resposta da ProCook - Teesside
We're so glad ProCook made your purchase experience stellar. We appreciate that you were happy with the product explanations and incentives to purchase.
Easy enough
Easy enough to choose a selection of knives. Very knowledgeable staff, however, I was not able to try the grip and weight of the knife as staff was short in store. On recommendation I bought a set of knives and knife block
29 de outubro de 2025
Resposta da ProCook - Teesside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Excellent range of merchandise very…
Excellent range of merchandise very please with the service . Thank you
28 de outubro de 2025
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were very pleased with our merchandise and service.
Great customer service
Great customer service. Polite and caring. My 18 yr old son was offered a review of things he wanted to buy and then best options for his needs- starting university. Also the young lady asked about possible discounts that we may have been eligible for and that was fantastic. Will definitely buy here again- good quality and affordable. Thank you to the young server.
19 de outubro de 2025
Resposta da ProCook - Teesside
We're happy to hear that you had a positive experience with our customer service. It's great to know the team member was helpful in reviewing options for your son and identifying potential discounts. We appreciate your feedback and are glad you found our products good quality and affordable.
Great shop, helpful and knowledgeable staff
Very helpful people in the shop and very knowledgeable. Pleased with item purchased and
17 de outubro de 2025
Resposta da ProCook - Teesside
We're happy to hear that our team was helpful and knowledgeable! We're so glad you are pleased with your purchase, and we appreciate your positive feedback.
Excellent choice for all kitchen…
Excellent choice for all kitchen utensils, pans and lots more kitchen items you didn’t really know you needed
20 de outubro de 2025
Resposta da ProCook - Teesside
We're happy to hear that you found such excellent choices and discovered new kitchen items. Thank you for your positive feedback; we appreciate it greatly!
Really knowledgeable and helpful staff.
14 de outubro de 2025
Resposta da ProCook - Teesside
We appreciate you letting us know our staff was knowledgeable and helpful. We are so happy to hear it.
Super Service
Assistant was welcoming and friendly steered me towards the right product explained discounts and returns policy very efficient and great customer service.
13 de outubro de 2025
Resposta da ProCook - Teesside
We're so happy to hear that our assistant was welcoming and friendly, and that they steered you towards the right product and explained our policies. We appreciate your feedback!
Great service from experienced staff
The staff in the store I visited were very helpful and knowledgeable. There is every kind of cooking utensil there and it’s wonderful to look around without being hassled. Thank you.
16 de outubro de 2025
Resposta da ProCook - Teesside
We're happy to hear that you found our staff helpful and knowledgeable. We appreciate that you enjoyed browsing our wide selection of cooking utensils without pressure. Thank you!
Resposta da ProCook - Teesside
We appreciate you sharing your experience! We're glad our product is a game changer for peeling apples.
Very good service and knowledgeable…
Very good service and knowledgeable staff,
13 de outubro de 2025
Resposta da ProCook - Teesside
We appreciate you letting us know our staff was knowledgeable! We are so happy you received very good service.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.