Range of products for induction hobs (and other) from entry level (bottom clad, cheaper) to pro (fully clad, more expensive). Do your research beforehand as the staff don't necessarily know / have ex... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 4B, Teesside Shopping Park, TS17 7BW Stockton-On-Tees, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Staff at Teesside Park Pro Cook were so helpful as I wasn’t sure which pan I wanted. Chose a wedge wood blue cast iron frying pan as I needed it to be oven safe. The pan is heavy but perfect annd wash... Ver mais
unfortunately the shop was closing down at Teesside park so didn’t have much stock left. The staff were very pleasant & helpful. Over the years I have bought lots of items from pans to a gadget to o... Ver mais
I had an excellent experience in ProCook. I was served by the Manager of the store (I think she was called Sarah) who was incredibly knowledgeable and helpful and we had a good chat! She balance my ne... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 4B, Teesside Shopping Park, TS17 7BW, Stockton-On-Tees, Reino Unido
4,8
Excelente
796 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Dionne and the professional x50
Had a lovely experience me and the wife was looking for new knives for our new house and the customer service we received was excellent so thank you Dionne we will definitely be back thanks to you
The product we got was the professional x50 chef knife set and they are fantastic nice to hold and the weight is perfect
13 de maio de 2026
Resposta da ProCook - Teesside
We're delighted you had a lovely experience finding new knives for your new home. We appreciate that our team provided excellent customer service. It's wonderful to hear you find the professional x50 chef knife set fantastic, comfortable to hold, and perfectly weighted. We look forward to your return!
Very good help from assistant Great…
Very good help from assistant Great quality pans ideal for what we wantr
9 de maio de 2026
Resposta da ProCook - Teesside
We're so glad you received good help and found our quality pans ideal for your needs!
Resposta da ProCook - Teesside
We appreciate your kind words.
The shop assistant was so friendly
The shop assistant was so friendly, knowledgeable and did not push us in to the sale gave us time to consider this was the correct purchase.
11 de maio de 2026
Resposta da ProCook - Teesside
We're so glad our assistant was friendly and knowledgeable, allowing you time to consider your purchase. We appreciate your kind words!
Pleasant place to shop!
The lady who served me was so friendly. polite & helpful. It made my shopping experience so much easier.
8 de maio de 2026
Resposta da ProCook - Teesside
We're so glad to hear our team made your shopping experience easier with their friendly and helpful service!
Knifes so good and sharp
Knifes so good and sharp. Diffrent products in so good quality that's there is no words. Perfect!!!!!
9 de maio de 2026
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear you found our knives and products of such high quality.
Great knives at excellent price
Great knives at excellent price. 3 for £10. I have recommended to all my family and friends.
7 de maio de 2026
Resposta da ProCook - Teesside
We're so glad you found our knives to be great value and appreciate you recommending them to others!
Helpful assistant.
The sales assistant very helpful and made sure I bought the correct pan by checking my previous purchase.
7 de maio de 2026
Resposta da ProCook - Teesside
We're so glad our sales assistant provided such helpful service, ensuring you found the perfect pan!
Resposta da ProCook - Teesside
We appreciate your positive feedback.
We were looking for a food
We were looking for a food
Processor and Andrea was extremely helpful.
30 de abril de 2026
Fantastic staff
24 de abril de 2026
Resposta da ProCook - Teesside
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us
Welcome in store and helpful staff when…
Welcome in store and helpful staff when needing help
22 de abril de 2026
Resposta da ProCook - Teesside
We're glad you found our team welcoming and helpful. Thank you for your positive feedback; we appreciate it very much.
Lovely shop
Lovely shop, staff attentive which made it a good experience. Products are good quality and reasonably priced.
18 de abril de 2026
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our shop and found our staff attentive.
Very helpful lady in store
Very helpful lady in store, clearly knew about the item we required, and gave us good advice.
We came away with an excellent product with a very reassuring guarantee.
16 de abril de 2026
Resposta da ProCook - Teesside
We appreciate you taking the time to leave us this great review! We're so happy to hear that you found our staff member helpful and received good advice. It's wonderful you came away with an excellent product!
The staff at Teesside Park are always helpful.
The staff at Teesside Park are always polite and helpful. The item i was wanting was not on the shop floor but they knew it was on the delivery for that day. The lady said she could ring once they had unpacked the items. I said i was on my way home but i would be back on the Saturday. True to her word she rang me asked if i still wanted the item, i said yes please and i would collect on the Saturday
18 de abril de 2026
Resposta da ProCook - Teesside
We're happy to hear that our staff at Teesside Park were helpful and polite! We appreciate that they went the extra mile to ensure you got the item you wanted. Thank you for your positive feedback, we value your custom.
Excellent service the lady who served…
Excellent service the lady who served us was so friendly and helpful she is a credit to your. Company
14 de abril de 2026
For mind readers
Bought a Breadmaker from the local procook store. There were no care instructions or a recipe booklet included. Attempts to contact the store for rectification of the omission resulted in no response. Poor customer service imo.
1 de abril de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.