The best cookware products in the Uk and at a reasonable price. Pure quality, you cant get any better than Procook, plus, they give you 25 yrs guaranteed, which only cement the quality of their produ... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit C - 21, Tottenham Court Road, W1T 1BJ London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had an issue with a gift voucher when trying to order online and it was quickly resolved by the shop assistants. I was then able to complete the purchase of Rochelle Glasses, which are so elegant.
A empresa respondeu
What a great company! I always enjoy going into store because staff are soo friendly and always eager to help! On my last visit I was perusing for your stainless steel utensil set which I was advised... Ver mais
A empresa respondeu
I'm Clarisse, recently I bought knives package at Tottenham Court Road. I love the quality, items very professional, good deal of the guarantee which is 25 year, good price, good customer service, s... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit C - 21, Tottenham Court Road, W1T 1BJ, London, Reino Unido
4,8
Excelente
411 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
excellent customer service experiences.
excellent customer service experiences.
Thank you
2 de junho de 2025
Resposta da ProCook - Tottenham Court Road
We appreciate your feedback! We are happy to hear that you had excellent customer service experiences. Thank you for taking the time to share.
The best cookware products in the Uk…
The best cookware products in the Uk and at a reasonable price. Pure quality, you cant get any better than Procook, plus, they give you 25 yrs guaranteed, which only cement the quality of their products. I went there last month and again on June 1st to get two more pots.
Lovely staff, very helpful.
1 de junho de 2025
Resposta da ProCook - Tottenham Court Road
We appreciate your kind words! We're happy to hear that you find our cookware to be of the best quality and reasonably priced. It's great to know that you value our 25-year guarantee and that our staff were helpful during your visits.
nice people with a real interest
30 de maio de 2025
Resposta da ProCook - Tottenham Court Road
We appreciate you taking the time to share your positive experience with us!
Resposta da ProCook - Tottenham Court Road
We're delighted to hear you find our products great and of excellent quality. Thanks!
Resposta da ProCook - Tottenham Court Road
We're glad you had a good experience! We appreciate your feedback on our well-displayed goods and our quick, efficient service.
Resposta da ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Tottenham Court Road
We're happy to hear that our team member provided you with a detailed explanation. We appreciate your positive feedback!
Great advice, one stop shop for kitchen supplies
Great customer service, gave excellent advice while I spent ages deliberating.
13 de maio de 2025
Resposta da ProCook - Tottenham Court Road
We appreciate your feedback and are so glad our customer service and advice were helpful during your decision-making!
Reasonable prices and helpful staff.
18 de maio de 2025
Resposta da ProCook - Tottenham Court Road
We appreciate your review! We're glad you found our prices reasonable and our staff helpful.
Very helpful nice store found what I…
Very helpful nice store found what I wanted and prices were good
16 de maio de 2025
Resposta da ProCook - Tottenham Court Road
We're happy to hear you found what you wanted at a good price and that our service was helpful. Thank you for your review!
Got out once again with exactly what I…
Got out once again with exactly what I needed thanks to the kind helpful assistance.
13 de maio de 2025
Resposta da ProCook - Tottenham Court Road
We're glad you received the assistance needed! Thank you for your positive feedback.
Great Care Given to a Customer I had an issue with a gift voucher when…
I had an issue with a gift voucher when trying to order online and it was quickly resolved by the shop assistants. I was then able to complete the purchase of Rochelle Glasses, which are so elegant.
15 de maio de 2025
Resposta da ProCook - Tottenham Court Road
We're happy to hear that our shop assistants quickly resolved the issue with your gift voucher, and that you were able to purchase the Rochelle Glasses. Thank you for your positive feedback.
Resposta da ProCook - Tottenham Court Road
Thank you for your kind review! We are so pleased to hear that you found our staff helpful and enjoyed shopping with us. We strive to provide a welcoming and enjoyable experience for all our customers.
Resposta da ProCook - Tottenham Court Road
We appreciate you sharing your experience. We're glad the advice about knives was helpful!
Excellent staff and quality products
5 de maio de 2025
Resposta da ProCook - Tottenham Court Road
Thank you for your kind words! We appreciate your feedback and are glad you found our staff helpful and our products to your liking. We strive to provide excellent customer service and offer a wide selection of quality items.
products and with best quality always…
products and with best quality always high recommended xx
1 de maio de 2025
Resposta da ProCook - Tottenham Court Road
Thank you for your kind words and recommendation! We appreciate your support and are glad you're happy with the quality of our products.
Resposta da ProCook - Tottenham Court Road
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
Resposta da ProCook - Tottenham Court Road
Thank you for your kind words! We're delighted to hear you enjoyed our products and the service you received. Your feedback is important to us.
Excellent, as always
Excellent service. Great range of items. V well-presented store.
1 de maio de 2025
Resposta da ProCook - Tottenham Court Road
Thank you for your kind review! We are delighted to hear that you enjoyed your experience with us. We strive to provide a welcoming and well-organized store with a wide selection of items, and we are glad that our service met your expectations. Your feedback is greatly appreciated.
The customer service was great !
25 de abril de 2025
Resposta da ProCook - Tottenham Court Road
We appreciate you taking the time to share your positive experience. We're delighted to hear that you were happy with our customer service team. We strive to provide exceptional service to all our customers, and your feedback means a lot to us.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.