ProCook - Trafford Opiniões 

1301
•
TrustScore: 5 em 5

4,9

Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We visited the Trafford Centre shop today and Meg kindly assisted us with the purchase of 2 quality sets of pans. Her knowledge of products and helpful manner really shone through. Meg and her colleag... Ver mais

Classificada 5 em 5 estrelas

Purchased the Elite Signature, 4-saucepans & 2-frying pans. These are quite heavy tri-ply 18/10 stainless steel cookware, with sealed edges, stay cool handles & metal lids. Similar quality to much m... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.

A empresa respondeu

Classificada 5 em 5 estrelas

I had an issue with some pans that.i had bought on line 2 years ago, I spoke to one of the staff the shop in the Trafford Centre, they asked me to bring them in to look at I took them and they replac... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de utensílios de cozinha

Escrito pela empresa

ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.

Why choose ProCook?

Escrito pela empresa

Reason #1 - Quality
ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
Reason #2 – Unbeatable Value
ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
Reason #3 – Which? Recommended Provider for Furniture and Homewares
ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
Reason #4 – Exceptional Customer Care
Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
Reason #5 - Exclusive Design
The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
Reason #6 – Extensive Guarantees
For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.

Informações de contacto

  • Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Reino Unido

4,9

Excelente

TrustScore: 5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,9

Todas as opiniões

(1301)

25 522 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

The sales person spotted that I was…

The sales person spotted that I was weighing up different items and that I was unsure which to purchase. He asked in a friendly manner if I needed any help and was very knowledgeable about the items.

21 de março de 2026
Classificada 5 em 5 estrelas

Great quality that's affordable

The staff in the store were very approachable, helpful and informative. With their help and guidance I was able to select an item that was good quality and suited my purposes all for a reasonable price.

22 de março de 2026
Classificada 5 em 5 estrelas

Great knives at a good price

Great knives at a good price. Helpful staff.
Store is well set out so easy to find what I was looking for.

19 de março de 2026
logótipo da ProCook - Trafford

Resposta da ProCook - Trafford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you found great knives at a good price with our helpful staff.

Classificada 5 em 5 estrelas

There was a good selection of kitchen…

There was a good selection of kitchen goods and gadgets and the guy (don’t know his name but he spoke Portuguese) was very helpful serving us

19 de março de 2026
logótipo da ProCook - Trafford

Resposta da ProCook - Trafford

We're glad you found a good selection and that our staff member was helpful. We appreciate you taking the time to share your positive experience with us!

Classificada 5 em 5 estrelas

Helpful friendly staff

18 de março de 2026
logótipo da ProCook - Trafford

Resposta da ProCook - Trafford

Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.

Classificada 5 em 5 estrelas

Nice bright store with a great…

Nice bright store with a great selection of products
Staff member was friendly and helpful

17 de março de 2026
logótipo da ProCook - Trafford

Resposta da ProCook - Trafford

We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that you enjoyed our bright store and great selection of products.

Classificada 5 em 5 estrelas

Great Experience

Firstly the store looks great, the staff member provided great service. Also got a years guarantee on purchased item of which my mother was ecstatic of. Would recommend to visit.

14 de março de 2026
Classificada 4 em 5 estrelas

Great store but funky smell on product

Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.

17 de março de 2026
logótipo da ProCook - Trafford

Resposta da ProCook - Trafford

We're glad you found our store lovely and our staff helpful. We appreciate your feedback and are sorry to hear about the storage jar lid. We'll look into this issue.

Classificada 5 em 5 estrelas

Staff were friendly and helpful and I…

Staff were friendly and helpful and I managed to buy a saucepan I had been looking for for quite some time. A we'll-stocked shop.

13 de março de 2026
logótipo da ProCook - Trafford

Resposta da ProCook - Trafford

We appreciate you taking the time to leave us this great review! We're so happy to hear that our staff were helpful and you found the saucepan you were looking for.

Classificada 5 em 5 estrelas

Good service great knives

Good service great knives

5 de março de 2026
logótipo da ProCook - Trafford

Resposta da ProCook - Trafford

We appreciate you sharing that you enjoyed our service and knives! We are so glad you had a great experience with us.

Classificada 5 em 5 estrelas

Great product selection with clear…

Great product selection with clear descriptions to assist in buying queries. I’m super pleased with my new set of pans. The quality feels solid but they’re still surprisingly light and easy to handle, which makes everyday cooking much more comfortable. One of my favourite features is the stay-cool handles which make a big difference when handling the pans during cooking.

I’d also like to compliment the store staff for their help. They were friendly, knowledgeable about the products, and took the time to answer my questions so I could choose the right pans. Overall a great experience and I’m very happy with the purchase.

3 de março de 2026
logótipo da ProCook - Trafford

Resposta da ProCook - Trafford

We're happy to hear that you found our product descriptions helpful and are pleased with your new, lightweight pan set! We're also glad the stay-cool handles enhance your cooking. It's great to know our staff's knowledge and friendliness helped you choose the right pans. Thank you for your positive feedback!

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