Purchased the Elite Signature, 4-saucepans & 2-frying pans. These are quite heavy tri-ply 18/10 stainless steel cookware, with sealed edges, stay cool handles & metal lids. Similar quality to much m... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA Manchester, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I had an issue with some pans that.i had bought on line 2 years ago, I spoke to one of the staff the shop in the Trafford Centre, they asked me to bring them in to look at I took them and they replac... Ver mais
A empresa respondeu
Lovely, organised store and very helpful, polite staff. Only gave 4 stars because the wooden lid of one of the storage jars has a funky smell that isn't fading.
A empresa respondeu
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit L44, Level 1, Peel Avenue, The Trafford Centre, M17 8AA, Manchester, Reino Unido
4,9
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da ProCook - Trafford
We're so pleased to hear that our staff was extremely helpful and professional during your visit to our store. Thank you for your wonderful feedback!
Resposta da ProCook - Trafford
We are so pleased to hear that you had such a positive experience with our team. Your kind words mean a lot to us!
Nice Material
13 de agosto de 2026
Quick sales
10 de agosto de 2026
My go-to kitchen wear shop
My go-to kitchen wear shop. Great products. Well laid-out shop. Helpful, knowledgeable and attentive sales people.
10 de agosto de 2026
Resposta da ProCook - Trafford
We're so glad to hear that you consider us your go-to shop and that you appreciate our products, shop layout, and the helpfulness of our sales team. Thank you for your kind words!
Easy online refund
Staff were very helpful with our exchange but we did feel a little rushed, otherwise 5 stars.
13 de agosto de 2026
Resposta da ProCook - Trafford
We're so glad to hear our staff were helpful with your exchange. We sincerely apologize if you felt rushed and appreciate you bringing this to our attention. Your feedback is valuable as we continuously strive to improve.
Very friendly and considerate staff.
11 de agosto de 2026
Resposta da ProCook - Trafford
We are so pleased to hear that our team provided you with such a positive experience. Your kind words about our staff are greatly appreciated!
Super assistance from the sales staff
Super assistance from the sales staff. Bought with discount. I have ysed them and they are great to hold and slice;chop and cut beautifully
10 de agosto de 2026
Resposta da ProCook - Trafford
We're so pleased to hear you received super assistance from our sales staff and are enjoying your purchase! It's wonderful that you find them great to hold and that they slice, chop, and cut beautifully.
Staff were great
Staff were great, can’t remember the man’s name who spoke to us but he was a very nice person.
3 de agosto de 2026
Resposta da ProCook - Trafford
We're so glad to hear that our staff made such a positive impression! It's wonderful to know that you had a great experience with our team. Thank you for your kind words.
Resposta da ProCook - Trafford
We truly appreciate your kind words about our team. It's wonderful to hear that you found our staff to be friendly and so helpful.
Helpful staff explained the range in…
Helpful staff explained the range in detail.
6 de agosto de 2026
Resposta da ProCook - Trafford
We're so glad to hear that our staff was helpful and explained everything in detail. We truly appreciate your positive feedback!
Ice Cream Maker Purchase
Received excellent service and advice from staff. The product has been easy to use with straightforward instructions
19 de julho de 2026
Resposta da ProCook - Trafford
We're so glad you received excellent service and advice from our team! We're also happy to hear that you found the product easy to use with straightforward instructions.
New converts to Procook products
We have bought previously from to cook when replacing kitchen knives, never bought these products before but realised what we were missing. Very pleased with all products chosen and still performing brilliantly - procook brands.
1 de agosto de 2026
Simple purchase
I only bought an apron but the range on offer was good, it’s was an easy straightforward purchase with a friendly and encouraging member of staff so thank you.
30 de julho de 2026
The store was well stocked for it's…
The store was well stocked for it's limited size. The staff were pleasant and attentive without being pushy. The prices were reasonable and the items looked well made.
25 de julho de 2026
As always staff very helpful
24 de julho de 2026
Love this shop
Love this shop, staff are always helpful and the products are great quality.
19 de julho de 2026
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.