You could write: “The staff were very experienced and knowledgeable. They took the time to demonstrate how to use the product properly, explained everything clearly, and answered all my questions.... Ver mais
Localização
Alterar localizaçãoUnit SU1226, Ariel Way, W12 7GF London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Today I ventured into the White City store of ProCook, there was a young gentlemen already explaining in detail about knives and their various differences to another customer which I was fully engaged... Ver mais
Was efficiently shown a few examples for what I wanted- and then I purchased exactly what I wanted at the right price point for me. Didn’t feel pressured to buy more. The member of staff was knowledg... Ver mais
A empresa respondeu
I went into the store in Westfield I I think I must have been served by one of the nicest assistants called Hamim he was so friendly & helpful…. Even reassuring me that he was confident my cake would... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit SU1226, Ariel Way, W12 7GF, London, Reino Unido
4,8
Excelente
638 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Staff helpful
23 de agosto de 2026
Staff helpful
The staff were very accommodating, helpful and responds quickly .
15 de agosto de 2026
Staff was very friendly and helpful
Staff was very friendly and helpful. The price was great
15 de agosto de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Good customer service wide variety of choice.
Good customer service
Items require available
11 de agosto de 2026
Resposta da ProCook - Westfield London
We're glad you enjoyed our service and found the items you needed. We appreciate your kind words!
Amazing black lady who was extremely…
Amazing black lady who was extremely helpful and friendly. Great service
15 de agosto de 2026
Resposta da ProCook - Westfield London
We're so glad you found our team member to be extremely helpful and friendly! Thank you for your wonderful feedback and kind words about our great service.
Resposta da ProCook - Westfield London
We appreciate your positive feedback on our excellent service, great products, and very good prices! Thank you for sharing your kind words.
helpful staff
11 de agosto de 2026
Resposta da ProCook - Westfield London
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Resposta da ProCook - Westfield London
We truly appreciate your kind words about our team. It means a lot to us to know that you had such a positive experience with our staff.
Thanks for message 🥰
Thanks for message 🥰
I soppoed with you last week and loved everything .
The staff were lovely too.❤️
9 de agosto de 2026
Resposta da ProCook - Westfield London
We're so happy to hear you loved everything about your visit last week! It's wonderful to know our staff were lovely too. Thank you for your kind feedback.
Helpful and polite staff
12 de agosto de 2026
Resposta da ProCook - Westfield London
Thank you for your kind words! We are so pleased to hear that you found our staff helpful and polite. We truly appreciate your feedback.
Good Products
Good product choice. Reasonable price and good service from the staff.
4 de agosto de 2026
Resposta da ProCook - Westfield London
We're so glad you enjoyed our product selection and found our prices reasonable! We're also happy to hear our staff provided good service. Thank you for your kind words.
I was looking to buy a set of knives…
I was looking to buy a set of knives and the store assistant allowed me to try them out and gave me great advice on each type
2 de agosto de 2026
Resposta da ProCook - Westfield London
We're so pleased to hear that our store assistant was able to help you try out the knives and provide such great advice on each type! Thank you for your wonderful feedback.
Always sell what I'm looking for big or…
Always sell what I'm looking for big or small,always helpful,one of my favourite shops .
5 de agosto de 2026
Resposta da ProCook - Westfield London
We're so happy to hear you always find what you're looking for and that our staff is helpful! Thank you for making us one of your favorite shops.
The product I wanted was in the shop
The product I wanted was in the shop. The staff were friendly and helpful.
1 de agosto de 2026
Resposta da ProCook - Westfield London
We're so glad you found the product you were looking for and that our team was friendly and helpful during your visit! We appreciate your kind words.
Very attentive staff and I found…
Very attentive staff and I found exactly what I am looking for and prices are reasonable.
31 de julho de 2026
Very good stuff and wonderful service
27 de julho de 2026
Highly Recommended
The staff were very helpful and knowledgeable. The layout of the shop was airy and did not feel 'crowded' despite there being a lot of of ranges available, all of which were good quality. I would recommend this shop.
25 de julho de 2026
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