Ordered online and in store. Products came quickly and safely online excellent quality I purchased more instore I called to check stock - a wonderful young lady was so helpful and when I arrived... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1001, Montfichet Rd, E20 1EJ London, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in... Ver mais
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Ver mais
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 1001, Montfichet Rd, E20 1EJ, London, Reino Unido
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good advice given
1 de abril de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy that you were pleased with the service.
Your sales man telling me the deals you…
Your sales man telling me the deals you have in store.
4 de abril de 2026
Resposta da ProCook - Westfield Stratford
We're glad to hear that our sales team member shared the deals we have available. We appreciate you taking the time to leave us feedback.
I went to the Stratford Westfield…
I went to the Stratford Westfield Branch. Great products, great customer service.
I would highly recommend it.
4 de abril de 2026
Resposta da ProCook - Westfield Stratford
We're happy to hear that you had a great experience at our Stratford Westfield branch! We appreciate your recommendation and are glad you enjoyed our products and customer service.
Cute store lots of very useful items
Cute store lots of very useful items! Customer service was great!
3 de abril de 2026
Resposta da ProCook - Westfield Stratford
We appreciate your positive feedback; we are so happy you found our store cute, our items useful, and our customer service great.
Very helpful staff and hand blender is…
Very helpful staff and hand blender is brilliant. Money well spent.
2 de abril de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you letting us know our staff was nice, and that you had great customer service; it means a lot to our team.
The young lady who served me was…
The young lady who served me was lovely. Very polite, had a nice chat. I left the store thinking "aww, she was nice".
27 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that the young lady who served you was lovely and polite.
Resposta da ProCook - Westfield Stratford
Thank you for your kind words! We're thrilled to hear that you're happy with our service. We strive to provide the best possible experience for our customers, and your feedback means a lot to us.
great purchase ..
great purchase ... products always really well made at very good prices ... staff always friendly & helpful ...
29 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you were satisfied with our products, prices, and staff.
Lynn
Pro cook is a brilliant company and they have many excellent household wares. I have purchased many items from this company and find them very inexpensive and of a high quality.
22 de março de 2026
Resposta da ProCook - Westfield Stratford
We're so happy to hear that you find our household wares excellent! We appreciate that you find the items you purchased inexpensive and of high quality.
Great advice and great service for your…
Great advice and great service for your staff, fantastic.
25 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you taking the time to leave us this great review! We're so happy to hear that you enjoyed our great advice and service.
Customer service was brilliant the girl behind who served us she was amazing at the time we got served actually I forgot her name but she was a brilliant customer service. Thanks to her.
The customer service was brilliant. The girl who served has she was amazing and brilliant customer service at the time on Saturday she was brilliant. You got a great stuff on Stafford and that Girl will serve us customer service brilliant thanks to her. We bought so much stuff there we spent so much money because of her and her customer service.
21 de março de 2026
Resposta da ProCook - Westfield Stratford
We're happy to hear that you received brilliant customer service. We appreciate knowing that the team member's amazing service led to such a positive shopping experience. We value your feedback!
The employee in pro cook Stratford …
The employee in pro cook Stratford explained the item well and told us its benefits and how its made. When we started using its quality is really good as its mentioned.
23 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you sharing your experience! We're so happy to hear that the employee explained the item well and that its quality matches what was mentioned.
Very helpful very friendly female…
Very helpful very friendly female member of staff helped me choose. 10/10 to her !
24 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our staff was friendly and helpful with your choice.
Resposta da ProCook - Westfield Stratford
We're happy to hear that we could help you and that you found a good choice! Thank you for your positive feedback.
Lovely place to buy kitchenware
Lovely place to buy kitchenware! Great options, excellent quality and some decent special offers. Staff were so friendly and polite, and offered us advice. I will definitely be returning, and recommend to anyone who needs affordable kitchenware.
22 de março de 2026
Resposta da ProCook - Westfield Stratford
We're happy to hear you find our store a lovely place to buy kitchenware. It's great to know you appreciate our options, quality, and special offers. We're glad our friendly staff offered helpful advice. We appreciate your recommendation and look forward to your return.
Great service
Great service where the shop assistant went out of his way to make the shopping experience a very pleasant one. Thank you
22 de março de 2026
Resposta da ProCook - Westfield Stratford
We appreciate you taking the time to leave us this wonderful review! We're so happy to hear that our shop assistant made your shopping experience pleasant.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.