Ordered online and in store. Products came quickly and safely online excellent quality I purchased more instore I called to check stock - a wonderful young lady was so helpful and when I arrived... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1001, Montfichet Rd, E20 1EJ London, GB
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Leia as opiniões dos outros
I've been to the ProCook shop in Stratford, East London. The shop is very nice, with a good range of products. The staff were extremely helpful and fetched from storage some articles which were not in... Ver mais
Really great choice and value for money products at all price levels. We purchased a set of Nihon Knives. Great quality product, simply but well packaged in recyclable cardboard. We were encouraged... Ver mais
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and... Ver mais
Informações sobre a empresa
Escrito pela empresa
ProCook offers great value for money on aspirational, high quality, stylish ranges of market leading cookware, tableware and kitchenware. With a big online presence and stores across the UK, ProCook offers British designed, contemporary ranges with an emphasis on outstanding performance and excellence in manufacturing.
Why choose ProCook?
Escrito pela empresa
- Reason #1 - Quality
- ProCook products are manufactured to high standards, using premium quality materials. In fact we are proud to say we go the extra mile to ensure that a product is second to none. So you can be assured that at ProCook you can expect the best.
- Reason #2 – Unbeatable Value
- ProCook take great pride in being an own brand company with complete control over all aspects of our product ranges. This means we are able to offer our customers savings of up to 50% compared to other leading brands. Why pay more?
- Reason #3 – Which? Recommended Provider for Furniture and Homewares
- ProCook are proud to be endorsed by Which?, the consumer champion. Which? only endorse the best products and services, with ProCook offering the 4th best customer score out of 45 brands.
- Reason #4 – Exceptional Customer Care
- Nothing is more important to us than our customers, and we place great importance on ensuring our customer care team give the very best service. Our team are always delighted to hear from you and welcome your questions and comments no matter how big or small.
- Reason #5 - Exclusive Design
- The ProCook range of products focusses on clean contemporary looks, with a nod to the traditional. Our in house team of designers create bespoke products that will stand the test of time and look as good in modern homes as they do in traditional ones.
- Reason #6 – Extensive Guarantees
- For complete peace of mind we have guarantees on all our products and have extensive guarantees on many of our ranges. In fact all our knife and cookware ranges are covered by either 10 or 25 year guarantees.
Informações de contacto
Unit 1001, Montfichet Rd, E20 1EJ, London, Reino Unido
4,8
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da ProCook - Westfield Stratford
We appreciate you letting us know our products are good and our service is calm; it means a lot to our team.
Comfortable and productive visit.
Nice products, nice selection and helpful staff.
23 de junho de 2026
Super Friendly and Knowledgeable Staff :)
A lady called Anisa came up to me to offer help. I was looking for a Japanese inspired knife set for my uncles birthday and a board to match with it. She was super helpful in explaining the knives and how she feels about each design etc. She was super knowledgeable, respectful and bubbly speaking to me as a customer. As someone who suffers from anxiety, this really helped me find what I was looking for whilst making me feel comfortable. Super grateful. I’ll definitely come back and buy more.
30 de junho de 2026
Opinião espontânea
Good customer service
Good customer service, friendly staff and good offers in the store.
24 de junho de 2026
Top Quality products at competitive…
Top Quality products at competitive prices and guarantee.. Wow ! I dont think any other brand beats that..
27 de junho de 2026
Helpful staff
Friendly and helpful staff at the store.
She helped me locate the product and discussed the advantages and disadvantages of each.
20 de junho de 2026
The store employees were very helpful
The store employees were very helpful. The store was well laid out and easy to find what I was looking for. The checkout was smooth. The product represented fair value.
22 de junho de 2026
Resposta da ProCook - Westfield Stratford
We're so pleased you found our staff helpful and the store well-organized. We appreciate your positive feedback on your smooth checkout and product value!
Cool shop
The staff was great! Super friendly and helpful! It's always nice shopping here
22 de junho de 2026
Resposta da ProCook - Westfield Stratford
We're so glad you enjoyed your shopping experience and found our staff friendly and helpful! Thank you for your kind words.
It’s really good quality and heavy and…
It’s really good quality and heavy and worth of money.
20 de junho de 2026
Resposta da ProCook - Westfield Stratford
We're happy you found our quality and value excellent. Thank you!
Excellent customer service by the staff…
Excellent customer service by the staff members who were friendly, knowledgeable and engaging. I will be returning to the shop.
15 de junho de 2026
Resposta da ProCook - Westfield Stratford
We're so glad to hear you had an excellent experience with our friendly, knowledgeable, and engaging staff. We look forward to your return!
very good service
I really liked the staff, they were very nice and helped me with my questions
18 de junho de 2026
Resposta da ProCook - Westfield Stratford
We're so happy our staff was very nice and helped you with your questions. Thank you for your kind words!
From the moment I walked into the store…
From the moment I walked into the store the sales assistant greeted me with a friendly smile and asked if I needed any help while not being over bearing.
I knew what I needed but didn't know the professional name, I explained what I wanted and was give options and advice on each option once the sale assistant quickly identified what it was I wanted
A really lovely experience and staff
13 de junho de 2026
The customer service was brilliant
The customer service was brilliant, they were very helpful
9 de junho de 2026
Resposta da ProCook - Westfield Stratford
We are so glad our customer service was brilliant and very helpful! We appreciate your kind words.
Resposta da ProCook - Westfield Stratford
We truly appreciate you taking the time to share your positive feedback. We are delighted to hear that our customer service was good and met your expectations!
Good Quality Products
The products which we bought are of very good quality and value for money.
9 de junho de 2026
Resposta da ProCook - Westfield Stratford
We're glad you found our products to be of good quality and value. Thank you for your feedback!
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