Lady at Reception was amazing! I had a red warning light come up on my dashboard saying to take car for checking asap as fault could be dangerous. She immediately found someone to assist (car needed b... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 1, Crowbridge Road, Orbital Park, TN24 0GA Ashford, Kent, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
The company kept me updated and the customer service desk were very helpful. As I live in London was down for a couple of days visiting friends so I hadn’t use this company before would recommend to... Ver mais
A empresa respondeu
I booked my M.O.T and gold service online for 8:30am, it said it t would be about 2.5 hours; this was great as I needed my car early afternoon for a hospital appointment, when I dropped my car off I... Ver mais
The two ladies who booked my car in were friendly and efficient. They knew my name from an earlier visit when I brought my car in to investigate the cause of a knocking noise. The mechanic's diagnosis... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Ashford Service Centre
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Unit 1, Crowbridge Road, Orbital Park, TN24 0GA, Ashford, Kent, Reino Unido
- 01233 503355
4,7
Excelente
923 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Professional service
Professional service, treated with respect. Had my car in today and was a quick and efficient visit, reception as always clean and tidy and professionally staffed, I barely had time to enjoy my coffee (the best I’ve had in a long time if I could have sneaked that machine out under my jacket I would ☺️) before my car was back with me. Can not recommend this branch enough, all the staff are polite and professional and treat you well and don’t baffle you, it’s worth the visit for a hassle free car repair.
7 de abril de 2025
Opinião espontânea
MOY and tyre replacement
I had two experiences, one for an MOT in respect of my car, and the following day, another for putting two front tyres on the car.
On both occasions I was dealt with efficiently and in a friendly, caring manner. As a consequence, I would have no hesitation in using Protyre again.
26 de março de 2025
bought a new tyre from Protyre in…
bought a new tyre from Protyre in advance. On inspection the technician informed me that the punctured tyre could be fixed, and refunded me the money for the tyre and paid for the fix.
Great honesty and integrity. Will use again.
14 de março de 2025
I Have Always been very satisfied using…
I Have Always been very satisfied using this company .
Friendly helpful staff
19 de março de 2025
Friendly reception staff
Friendly reception staff. Good prices. Quick call backs when work has been done. Easy.
12 de março de 2025
Up To Date Welcoming Service Centre
The Refit To the customer area is brilliant & bang up to date - a nice welcoming Trade Counter - which works for All Customers
With Free Tea & Coffee
I Have Been an when needed MOT & Tyre Customer for 13 years - Always been Pleased - But This now works much better !! Well Done
All With The same Competative Prices & Offers
3 de março de 2025
Right price
Right price, efficient easy to book and good communication from cheerful staff.
3 de março de 2025
Everything was on time
Everything was on time. The reception staff polite and welcoming. The technician who worked on the car was very good
21 de fevereiro de 2025
Very pleased with the service from…
Very pleased with the service from protyre. All done in a 30mins and there was a place we could sit and wait with a tea, coffee and hot chocolate for you to drink no charge. Very happy
10 de fevereiro de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Poor experience
Had service and two days later got an engine light on. When I called there was little interest in solving the problem for me and had to be quite pushy to get an appointment to review what the problem was. Really poor attitude and costumer service. Will not go back!
10 de fevereiro de 2025
Resposta da Protyre Autocare - Ashford Service Centre
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Superb service
Superb service, had a problem with suspension. They fitted a pattern part but unfortunately this was not very good and the suspension knocked. They checked it over found the issue and decided to go with original manufacturer part. Fitted today and now brilliant. No extra charges all part of the excellent service. Well done Protyre Ashford and their Manager Alan. Thankyou.
Highly recommended.
6 de fevereiro de 2025
Opinião espontânea
Competitive pricing
Competitive pricing, Fast & efficient and friendly service.
3 de fevereiro de 2025
5 Star service
Great service lovely staff honest prices what more could you want. 5 star service all round, thank you Protyre
27 de novembro de 2024
Great customer service
Squeezed us in at very short notice. Really efficient service.
22 de janeiro de 2025
Very good customer service
22 de janeiro de 2025
Staff were friendly
Staff were friendly, my car was looked at on time and the waiting area was nice and warm.
11 de janeiro de 2025
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.