Excellent service, as I arrived without an appointment with a tyre pressure warning light on. I was given info about what they would need to do to check what the problem was. I knew I need two new ty... Ver mais
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Localização
Alterar localização88 Kingstown Broadway, Carlisle, CA3 0HA Carlisle, Cumbria, GB
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Leia as opiniões dos outros
Booking really easy over the Internet,booked for 08.30 had to wait around ten minutes due to other customers waiting but overall great service hassle free lovely people to deal with,only waited hour,... Ver mais
A empresa respondeu
Efficient service, tyres were in stock to be fitted and there wasn't too long to wait. The wheel balancing was accurate, not everyone manages this first time. A minor point was that the VAT invo... Ver mais
Second time coming here, Great service from start to finish. The team were friendly, knowledgeable, and got my tyres sorted quickly at a fair price. Everything was explained clearly, and the work was... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Carlisle Broadway
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
88 Kingstown Broadway, Carlisle, CA3 0HA, Carlisle, Cumbria, Reino Unido
- 01228 529656
4,6
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
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Poor Time keeping
Made booking for a MoT turned up on time and told it would take 1 hour.
Returning after 1 hour, the car had just started the MoT and we waited another hour before it was ready
If we have to make appointments then please stick to the times agreed
1 de junho de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Dear Gretna,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
Very good price for the tyres and…
Very good price for the tyres and fitting. Treys fitted and balanced as agreed within allocated designated time window.
19 de maio de 2026
booked a time slot- 8-30
booked a time slot- 8-30, when I arrived I was told 8-30 was a drop off time and not a fixed start time work started on time after complaining , otherwise all O.K
25 de maio de 2026
Booking process easy and price…
Booking process easy and price reasonably competitive. On the day it took a very long time beyond appointed time to start the job. 2 of 3 advisories were spurious and motivation behind them questionnable (E.g. Brake discs worn at 3000miles). Will avoid in future.
20 de maio de 2026
Resposta da Protyre Autocare - Carlisle Broadway
Dear Stephen Halpin ,
Thank you for your feedback. We are sorry to hear that your recent visit to our Carlisle Broadway branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Easy to book an appointment online
Easy to book an appointment online, polite and friendly staff on reception and good communication
13 de maio de 2026
Tyres to suit you.us attention good…
Prompt courteous attention good facilities for customers.
13 de maio de 2026
Excellent service
Despite it being the Saturday of the Bank Holiday weekend and being a walk in the lads were brilliant and had two new tyres fitted in jig time. Excellent service, friendly and efficient team and a half decent freebie coffee! Thanks guys.
6 de maio de 2026
Excellent service and payment options
28 de janeiro de 2026
Amazing!!
They are always fantastic in here, fantastic service, staying longer than needed and being really understanding when things go wrong with your car.
2 de maio de 2026
perfect job
6 de maio de 2026
Booking easily done online
Booking easily done online.
Staff friendly and courteous.
4 de maio de 2026
Very helpful and understanding service…
Very helpful and understanding service and staff .
4 de maio de 2026
Mot, and brake fluid change
Booking online, good price, and kept informed, initially was told a lower foglight was not working, but when I got there to collect car, they had got it working, some garages would have wanted to fit a replacement.
29 de abril de 2026
Excellent customer service from Phil
Excellent customer service from Phil!
We had a slow puncture and tried to get this fixed at another garage in Carlisle without success together with a great deal of frustration. We should of gone to Gates Tyres as we have done previously. Problem was fixed within half an hour - Thank you Phil for your professionalism and great customer service.
1 de maio de 2026
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