Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone. On arrival, temperature outside w... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Great service , i have used their services for years ! I just recommand them to make a priorty service for loyal customers !
A empresa respondeu
Excellent service once again! I’m a repeat customer and they’re always my first call for both price and quality of work. Thanks, guys — really appreciate it.
A empresa respondeu
This was my first time using Protyre, and I was very impressed. I had my car serviced and MOT done, and the service was excellent from start to finish. John was welcoming, friendly, and incredibly hel... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Caterham
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
407 Croydon Road, Caterham, CR3 6PP, Caterham, Surrey, Reino Unido
- 01883 348609
4,7
Excelente
2 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Brilliant all around .
24 de agosto de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Easy booking on line
Easy booking on line. Prompt start time and friendly staff. John on reception was very helpful. Liked the newly upgraded area to sit and wait.
22 de julho de 2026
Resposta da Protyre Autocare - Caterham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great service
Great service , i have used their services for years ! I just recommand them to make a priorty service for loyal customers !
31 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello Ahmed,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Caterham
Dear Jackie
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be for all our customers, so we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again in the future.
Kind regards
Kayliegh
Customer care - Protyre
Got a flat while shopping in Aldi and…
Got a flat while shopping in Aldi and had my son had to wait but they got it done on the day and really helped me out thank you
2 de setembro de 2026
Resposta da Protyre Autocare - Caterham
Hello Mr Fryer,
We're so glad we could assist you with your flat tyre. We appreciate you sharing your positive experience with us. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
Caterham does have more than a few…
Caterham does have more than a few issues. One of them that shocked me was that access is still up 2 or 3 fairly steep steps with a tiny guardrail on one side only.
Surely you can do a lot better than this in 2026 with a very modest outlay of money.
31 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Dear Gordon Myers,
We appreciate you sharing your feedback regarding the accessibility challenges you encountered. We understand your concerns about the steps and guardrail. We have passed on your feedback to management to look into.
Best regards,
Eddie
Customer Care - Protyre
Very helpful nothings to much…
Very helpful nothings to much trouble..great service I will use again
31 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello Eddi,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Caterham
Hello Mr Steiner,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Good price for brakes and labour
Good price for brakes and labour. Full service completed even when short staffed.
26 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello Customer,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
I have already spoken to your customer…
I have already spoken to your customer care team
28 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Dear Customer,
Thank you for leaving us a review.
We have checked our system and could not find anything regarding your recent visit, if you are requiring assistance with anything please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
Absolutely happy with reception very…
Absolutely happy with reception very helpful
Also with mechanic who carried out MOT explained everything
Could not be more satisfied
28 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello Michael,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Booked a 10am slot got there 9.45 am…
Booked a 10am slot got there 9.45 am didn't get away until 12.15 had 4 tires fitted they were short staffed service was good
19 de agosto de 2026
Great customer service
Great customer service, plain English but detailed explanations of work needed and performed.
No upselling!
I'm definitely going back.
26 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello Anthony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent service once again
Excellent service once again! I’m a repeat customer and they’re always my first call for both price and quality of work. Thanks, guys — really appreciate it.
26 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello Mr Patel,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Quick appointment and great service
Quick appointment, job carried out while I waited on the much improved customer lounge and great coffee.
19 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello Ray,
Thank you for sharing your positive feedback. We are delighted to hear that your appointment was quick and that you enjoyed our improved customer lounge and coffee. We always aim to provide excellent service.
Best regards,
Eddie
Customer Care - Protyre
Punctual and efficient.
21 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello,
Thank you for taking the time to leave us a 5-star review. We pleased you found the team at our caterham centre to be punctual and efficient. Thank you for your custom.
Best regards,
Eddie
Customer Care - Protyre
very…good service with friendly staff
Peter who was at front of shop was very tentative and professional throughout. He originally took the booking which was smooth and easy to arrange over the phone.
On arrival, temperature outside was extremely hot and Peter managed with a small portable fan to stay cheerful on the phone and face -to-face with customers entering the shop throughout the time I was waiting.
The tech, Mick, was also dedicated to his work and polite.
There was seating and free hot beverages available.
14 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello Penny,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Caterham centre.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Best regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Caterham
Hello John,
Thank you very much for leaving us this 5-star review.
We always try to ensure our products and customer service are the best they can be to all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at Caterham.
We appreciate your business and hope to see you again.
Best regards,
Eddie
Customer Care - Protyre
Coffee/tea is available for the waiting…
Coffee/tea is available for the waiting customer again which is a helpful thing especially in the recent heat. Good job on the wheel alignment and some tyres.
17 de agosto de 2026
Resposta da Protyre Autocare - Caterham
Hello Neil,
We would like to thank you for sharing your feedback regarding the service you received at our Caterham branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
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Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
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