I have used ProTyre at Chesham on three separate occasions and have received great service each time. Two vehicles have had four new tyres (Both Falkens which I have been very pleased with also) and... Ver mais
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Localização
Alterar localizaçãoMoor Road, Unit 33 Chess Business Park, HP5 1SD Chesham, England, GB
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Leia as opiniões dos outros
First time I’ve used Protyre. Very impressed!!! I booked a service, wheel balance and tracking. Since the wheel balance and tracking was done, it’s like driving a different car. The rid w and ste... Ver mais
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Excellent service from Protyres! The staff were extremely friendly, polite, and helpful from start to finish. They made the whole experience easy and stress-free, and I really appreciated how welcomin... Ver mais
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I recently took my car to Black Boots Tyres - Team Protyre to get 4 new tyres fitted, and the service was outstanding. Luqman looked after me and made the entire process seamless. He was extremely... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Chesham
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Moor Road, Unit 33 Chess Business Park, HP5 1SD, Chesham, England, Reino Unido
- 01494797820
4,7
Excelente
593 opiniões
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Service not as good as previous times
Firstly you said there was two tyres in stock only to phone as I was leaving the next morning to get them fitted. The man at the garage said he would try to find alternatives, which as I had had a blow out I needed to accept what I could. He did get some for that afternoon. However when I got home three had been fitted correctly and one was fitted with wrong rotation. This meant another trip to the garage to get it changed. I have used Black boots before and I was impressed but this time it was not the best performance.
31 de dezembro de 2025
Resposta da Protyre Autocare - Chesham
Dear Customer,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Very pleasant staff to deal with .
Very pleasant staff to deal with .
Everything was explained to me and prices discussed .
Very pleased with the whole team of staff that I dealt with .
22 de dezembro de 2025
Resposta da Protyre Autocare - Chesham
Hello Raena,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Came in with a screw in my tyre
Came in with a screw in my tyre. Saw me straight away, diagnosed the problem and fixed within 45 mins. Nice and easy with friendly service
22 de dezembro de 2025
Good service at great prices
17 de dezembro de 2025
First time I’ve used Protyre
First time I’ve used Protyre. Staff were very friendly and efficient will definitely use again.
17 de dezembro de 2025
Resposta da Protyre Autocare - Chesham
Hello Clive,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Fast and friendly service
Fast and friendly service. We had a nasty surprise on Saturday when we pulled into a parking area before going for lunch. At that point we realised that we had a flat. It was late in the day, but we phoned the Pro tyre team who were very helpful and agreed to fix it despite being fully booked. Really grateful for their fast and friendly help!
10 de dezembro de 2025
Resposta da Protyre Autocare - Chesham
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
10 de dezembro de 2025
Resposta da Protyre Autocare - Chesham
Hello Nigel,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Really great service
Really great service. Good turn-round, offered alternatives at differing prices & called when ready. That will do nicely!
3 de dezembro de 2025
I am an engineer by trade and know a…
I am an engineer by trade and know a fair amount about cars,as in I have just done a lot of welding on my car also put front shock absorbers,front inner tie rods plus loads of other work,when I asked the company to do my tracking I was told it would be 61 pounds, I watched the guy adjust my front tie rods which are new so no problem,he then went to the rear of the car went to find a socket to adjust the rear then wd 40 .he then came to me and said he couldn't adjust the rear as he might snap the bolts although he did not try. I was then charged 61 pounds which I questioned as to my way of thinking he had only done half of the job. I use to use this place when it was black boots and it was really good. However I won't be using them again.
3 de dezembro de 2025
Resposta da Protyre Autocare - Chesham
Dear Alasdair Hill,
Thank you for bringing this to our attention.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Immediately understood and dealt with…
Immediately understood and dealt with my request and tyres were replaced on the same day.
26 de novembro de 2025
Customer focused
They were very helpful with a complex tyre problem. They were very flexible and solved the problem well.
24 de novembro de 2025
I recently used Protyres (Black Boots I…
I recently used Protyres (Black Boots I know them as) Chesham, to get the tracking checked on my Volvo 4x4. The Hunter laser equipment they use is one of the best available, and all 4 wheels needed readjustment after another tyre shop (JustTyres Amersham) were supposed to have adjusted them (they didn't know what they were doing hence why I got it rechecked). Nice friendly helpful customer service all for £90.
20 de novembro de 2025
Opinião espontânea
Resposta da Protyre Autocare - Chesham
Hello Gary,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Chesham branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Expensive and don't go the extra mile
The 3 stars are for the tyre replacement which I have no complaints about. I had had to get a friend to remove the original wheel and put on the spare from the well in the boot, because I simply wasn't strong enough. Protyre simply threw the spare into the boot rather than replacing it in the well, which I would have thought was good service. They obviously don't go the extra mile. Also, I discovered I could have got the job done for £25 cheaper elsewhere, which is where I will go next time.
15 de novembro de 2025
Resposta da Protyre Autocare - Chesham
Dear Amy Deane,
Thank you for bringing this to our attention and we are sorry to hear that you are unhappy with your recent experience.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
We apologise for any inconvenience that may have been caused.
Kindest regards,
Georgia
Customer Care - Protyre
Good advice and prompt service
17 de novembro de 2025
Do not reccomend
In 2024 when I went to protyre the damagaed my alloy wheel, the technician lied about it but eventually admitted fault. This year I ordered my tyres two days in advance, turned up and they had no tyres to fit and no substitute. Didn't bother to phone me to tell me not to come therefore wasting my afternoon. Avoid this company
15 de novembro de 2025
Opinião espontânea
Resposta da Protyre Autocare - Chesham
Dear Luke,
Thank you for taking the time to raise your concerns. We are sorry this has happened.
We would like the chance to investigate into this matter further for you, therefore if you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with the web order number of your tyre order, the registration of the vehicle in question and your best contact number, we will then raise this with higher management to look into.
Kindest regards,
Georgia
Customer Care - Protyre
Polite, informative and efficient.
I booked my car in to look at a very slow puncture, not expecting how those things are normally dealt with, and fearing I might be advised to get a new tyre.
The operative was extremely polite and informative and within 10 minutes showed me there was air leaking from the valve and a little from the seal around the rim.
He told me what he could do to fix it and remedied both problems within 20 minutes at an extremely reasonable price.
12 de novembro de 2025
Resposta da Protyre Autocare - Chesham
Hello Customer,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from Luke and the team at our Chesham branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
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