Customer Service - Awful, overly polite on welcome but then keep you waiting for an hour even after booking a time slot. Walk ins and trade seem to take priority. Actual Tyre Fitter - Superb, fri... Ver mais
A empresa respondeu
Apple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
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Customer Service - Awful, overly polite on welcome but then keep you waiting for an hour even after booking a time slot. Walk ins and trade seem to take priority. Actual Tyre Fitter - Superb, fri... Ver mais
A empresa respondeu
Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... Ver mais
A empresa respondeu
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Ver mais
A empresa respondeu
I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Reino Unido
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Booked on line. All ready for me rapid service from friendly helpful staff
edit 12-2-26 The manager called me quickly after this review and i took the car back in where they sorted the tyre for me. If you do have an issue it’s worth giving them a call or going back as they will try to sort it :)
seems reasonably priced but twice now i have come in, and left with my tyres slowely deflating for unknown reason

Resposta da Protyre Autocare - Exeter-Sowton
Helpful, polite and professional. Prompt attention to my puncture. Advice given regarding tyres, but no pushy sales technique!
Friendly enough member of staff at the counter however the tyre was booked in for 11 to be told end of day it would be ready when the the wheel I had taken off car due to pothole puncture so didn’t even need taking off car I then stated I needed to pick up children from school so then it would be ready at 2 no explanation given for why such a time taken for one wheel not even on a car

Resposta da Protyre Autocare - Exeter-Sowton
Spoke to the manager of the branch who was super helpful and couldn’t do more to put my situation right.
I recently had 2 tyre fitted to car. The service was brilliant and the staff were excellent. Very welcoming and got my car ready in no time. I will definitely be using Protyre again. 5 star service
I arrived just before my appointment time and was immediately booked in and the damaged tyre was replaced in no time. This meat be what you would expect, but on this day the depot was really busy!
Only thing that let them down slightly was how long it took from the moment my car was driven into the garage( this was also a booked appointment) by a chap to which I assume meant he was starting to fit my two front tyres . That all , two front tyres , it took roughly best part of 1.5hrs !! Luckily I wasn’t in a rush , all staff were very professional and welcoming .
My first ever pothole puncture in over 40 years of driving!
Protyre are near my workplace and were professional from the start, giving me a good price for one tyre & getting over a problem with my locking wheel nut key.
All sorted smoothly, a great service.
Refused my NHS discount code even though it is accepted normally

Resposta da Protyre Autocare - Exeter-Sowton
Excellent customer services and professionalism. The bill turned out to be less than what it could of been.
Very helpful and prompt service with attention to detail.
Protyre, Sowton, are nice and easy to deal with.
Staff are friendly and professional.
good service. A bit of a wait beyond the booked time, but not too bad.
willing to hold a previous price from a purchase six months ago which was a plus.
Very helpful staff. Prompt service.
Would definitely recommend.
Had four new tyres fitted to my car which was great initially. Went to go out in it a couple days later to find both front tyres are flat. Tried pumping them up & could hear the air leaking out. They hadn't been sealed properly. Had to take both wheels off the car to get them back to protyre the following day. Dropped them off in the morning & was told to pick them up at lunch time. Upon arrival, the wheels had not moved & was told there's nothing wrong with them. The central manager came out with some solution & squirted it on the tyres to find they were both leaking on the inside bead. Customer service was shocking, no apology, then had to wait another 1 & half hours before they were done. I will not be using this garage again.

Resposta da Protyre Autocare - Exeter-Sowton
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