Customer Service - Awful, overly polite on welcome but then keep you waiting for an hour even after booking a time slot. Walk ins and trade seem to take priority. Actual Tyre Fitter - Superb, fri... Ver mais
Localização
Alterar localizaçãoApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... Ver mais
A empresa respondeu
I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... Ver mais
A empresa respondeu
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Exeter-Sowton
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Reino Unido
- 01392360022
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Puncture on way to work!
I was driving to work as a community nurse when my tyre started losing pressure. I called in at 08.30 and by 09.15 I was on the road again with a new tyre ( old tyre had a nail in it) so I was able to get to my patients. I was so relieved to be seen so quickly even though they were very busy!
They were all so helpful. THANK YOU!
Excellent service
Turned up unexpectedly with car on back of recovery vehicle. Despite reception being incredibly busy and being fully booked, I was dealt with really quickly, in a friendly and professional manner, and only needed to leave my car until the next morning. This after a much bigger company had told me it would take them 4 days to change a single tyre. Excellent service, thank you so much.
Helpful team
Helpful team, never a problem visit always make time when they can.
The member of staff at reception
The member of staff at reception, he was very friendly and helpful
Poderá usar IA para responderLer mais
I recently had two tyres fitted at your…
I recently had two tyres fitted at your garage, for which I paid over £750. I was offered a wheel alignment as part of the service, but this was not carried out. Additionally, the tyre pressures were incorrect when I collected the car.
I picked up the car at 5:20pm, and was told that the machine had been switched off to add more air, and was simply advised to go to a petrol station.
Overall, this was very poor service and not what I paid for.

Resposta da Protyre Autocare - Exeter-Sowton
At Protyre all aspects of getting my…brakes done
At Protyre all aspects of getting my brakes sorted very efficient and explained totally what was required to be done also the cost to do do this work
5 ⭐️ Customer Service
Really great communication re customer service - 2 machines down and wait explanation /made to every customer
When clutch went, every help was given to assist me as fully as possible - greatly appreciated
Always great service
Always great service. I use Protyre for all my vehicles. The Exeter Sowton branch has always been great and now the reception and wating area have been updated its a better place to wait for the work to be completed.
Easy to use website
Easy to use website, choice of tyres and good service on the day
Not my usual choice for tyre services
Not my usual choice for tyre services, but they was recommended by a friend. Had a single loose wheel taken in for a slow puncture, fixed the puncture no problem but it cost me hell of alot more than I expected. And what they charge to dispose of a valve... wow.
I will stick with my regular supplier.

Resposta da Protyre Autocare - Exeter-Sowton
Toby is such a nice guy and very very…
Toby is such a nice guy and very very helpful
Everything done professionally and as detailed on website when making booking. Good experience.
Good range of tyres on website which is easy to navigate and select your chosen tyres. Offers flagged on the site appear alongside various tyre options. Full details as to quality, noise and application are shown.
Booking slots are presented well and again easy to make you choice between location and time slot. Everything in place upon arrival and a call back to advise the vehicle is ready for collection.
Great service
Great service. Went with a popped tyre, sorted within the hour. As a woman I always feel safe and trust them.
Staff were polite and friendly
Staff were polite and friendly, I would have given 5 stars if I hadn't booked in noon and had to wait for over an our to start work on my car.
Absolutely shocking
Wait time is a joke! Nearly 3 hours wait for one tyre. The staff in the office don’t seem to know what they are doing.
Couldn’t actually tell you who was in charge….
The staff in and out of the garage were constantly in and out and looked very overwhelmed with work as so busy. I think you need to hire more staff. Or the why you need 3 on the front and not lending a hand too the other staff when the wait is so long. Unfortunately that will be my last time and will be going elsewhere in sowton due to front of house and lack of staff. The time wait is a joke

Resposta da Protyre Autocare - Exeter-Sowton
Very helpful and professional nothing…
Very helpful and professional nothing is any problem
Fantastic service
Fantastic service, the lady on the front desk was great not just with myself but all the customers, nothing was to much trouble, lovely free coffee, I would of given 5 stars but they were so busy I had to wait quite a bit of time. I would definitely recommend this company
Excellent friendly service
Booked on line. All ready for me rapid service from friendly helpful staff
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