Customer Service - Awful, overly polite on welcome but then keep you waiting for an hour even after booking a time slot. Walk ins and trade seem to take priority. Actual Tyre Fitter - Superb, fri... Ver mais
Localização
Alterar localizaçãoApple Lane 19, Trade City Apple Lane, EX2 5GL Exeter, Sowton Industrial Estate, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Yet another puncher, just turned up, the depot was busy but still they managed to fit me in within 2 hours Absolutely brilliant staff, nobody is miserable, As pensioners we just want a hassle/st... Ver mais
A empresa respondeu
I have not been here since it was Mid Devon Tyres, but the staff here at Protyre are absolutely fantastic and I will absolutely be recommending them to everyone! I booked my car in for a wheel alignm... Ver mais
A empresa respondeu
Ben was so helpful. Booked a tyre change and wheel alignment but my ordered tyres were not suitable for my car. Ben worked hard to find comparable alternative tyres, got them fitted by the team and wh... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Exeter-Sowton
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Apple Lane 19, Trade City Apple Lane, EX2 5GL, Exeter, Sowton Industrial Estate, Reino Unido
- 01392360022
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Como esta empresa usa o Trustpilot
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Friendly, Reliable Service at a Great Price
I had a great experience with Protyre. The team was friendly and welcoming from the moment I arrived, which immediately put me at ease. They were professional, knowledgeable, and took the time to explain everything clearly without any pressure.
The service was quick and reliable, and the pricing was very reasonable compared to other places I’ve tried. It’s refreshing to find a garage that combines quality work with honest pricing.
Overall, I’d definitely recommend Protyre to anyone looking for dependable service and good value for money.
Excellent service
Absolutely excellent service by the guys on reception and the fitter.
The fitter talked me through the wheel tracking information.
First rate experience - thanks guys!!
Smelled of Cigarettes
Took my car in for MOT, I don't believe the radio is part of that test but it had been tampered with.
Also, my car smelled of cigarette smoke; I don't smoke.
The test was completed in good time and they contacted me, explained the results, so that part was good.
New tyres
New tyres. Good service while you wait. Mechanics able to explain clearly the tracking issues.
Prompt & efficient service
Hit something on the slip road, coming off the motorway, and tyre warning light came on. Headed straight for Protyre for a check up, to have confirmation of a rapidly deflating front tyre. Less than half an hour wait while a puncture repair was carried out. Lovely prompt service, cheerful and polite staff.
Fast efficient service at a great price…
Fast efficient service at a great price thanks
The staff were very friendly replaced…
The staff were very friendly replaced our tyre straight away highly recommended 👌
Poderá usar IA para responderLer mais
Had a punctured tyre that I wanted them…
Had a punctured tyre that I wanted them to replace. So I ordered a new one online - same make, similar pattern.
After waiting for almost 2 hours for the job to be done, I got my car back with the same tyre on! They only patched it.
Luckily, I never drive away without checking.
I was told it was a mistake, but considering the similarity of the tyres, it left me feeling suspicious.
They offered to book me in for another day, but I won’t be going back after such a bad experience.
I just asked them to give me the tyre I paid for and drove away with it. I’ll rather pay another fitter to put it on than return to this place. I completely lost my trust in them.

Resposta da Protyre Autocare - Exeter-Sowton
Online pricing varies vastly from in…
Online pricing varies vastly from in person pricing. I had to argue then was begrudgingly told they would 'price match' their own website. This was before any work was carried out.
Wouldn't let be book online as stocks were low.

Resposta da Protyre Autocare - Exeter-Sowton
Booked in for 4 o clock to fix a…
Booked in for 4 o clock to fix a puncture....didn't get my car back till 5....but it was busy
Long Wait
Although the young lady on reception was efficient and cheerful I had to wait nearly an hour from my appointment time to when the work actually started. In all, it took nearly two hours to have four tyres changed. Not once was I approached to tell me what was going on. More ongoing information please!

Resposta da Protyre Autocare - Exeter-Sowton
5 🌟 all the way
Initially the experience was mediocre ..at best, had 4 x new tyres and paid extra for tracking & balancing.
Long story short, I commute 50 miles a day, 5 x days a week, and the car was shaking/vibrating at speeds over 40 mph..after 2 days I managed to get a slot and go back to get this problem sorted.. the lady on the desk was brilliant and the guy (baseball cap & glasses..sorry i didn't get your name) who recalibrated my tyres was awesome..I have my car back..and it drives like a dream..thank you..🙂
Great customer service and products
The customer service lady was very helpful (sorry forgot her name) and made me feel a valued customer. Put her in charge!
My new tyre was reasonably priced as is all their products and services.
Very helpful quick service when we got…
Very helpful quick service when we got a puncture just down the road when on a shopping trip to Exeter with a car full
Great thanks
Friendly welcome
Friendly welcome. Helpful communication and efficient tyre repair. Thanks!

Resposta da Protyre Autocare - Exeter-Sowton
Good and friendly staff
Good and friendly staff, but why can’t you get the same deals by phoning the garage as you can on the website. Also booking a time slot seemed to be overridden by women given priority is this company policy? Not a reality in equality times surely.

Resposta da Protyre Autocare - Exeter-Sowton
Great service and choice of tyre.
Should have changed oil and filter but…
Should have changed oil and filter but when I checked still same dirty oil. Complete waste of time and money never again. Not had any response from protyre.

Resposta da Protyre Autocare - Exeter-Sowton
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