The reception staff were polite and professional. I arrived early and was attended to straight away. Great service from the Great Dunmow team.
A empresa respondeu
Localização
Alterar localizaçãoUnit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN Great Dunmow, Essex, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
I was booked in 1.30, but as your people were running behind time, my car wasn't ready until 2.45. The tracking went well, but the time issue was disappointing.
Able to book direct on line for air-con check (ie: no telephone queuing) with confirmed date and fixed pre-priced quotation. Friendly service and comfortable waiting room (free coffee). Previously use... Ver mais
A empresa respondeu
I arrived on the nose of opening time without an appointment and they fitted me in straight away honouring the tyre price I found on their website the night before! Excellent service, staff are fri... Ver mais
Informações sobre a empresa
- Loja de pneus
- também em
- Loja de baterias de carro
- Loja de travões
- Oficina de inspecção
- Serviço de alinhamento de rodas
- Serviço de motorista
Sobre Protyre Autocare - Great Dunmow
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Unit 16-17 Oak Ind Est, Chelmsford Road, CM6 1XN, Great Dunmow, Essex, Reino Unido
- 01371 873717
4,6
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Good service and cost effective
12 de agosto de 2026
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
repeat customer
I am a repeat customer at Protyre. Great service and price. They seem to be on time every time. I will be back.
10 de agosto de 2026
Resposta da Protyre Autocare - Great Dunmow
Hello Mr Underwood,
We would like to thank you for sharing your feedback regarding the service you received at our Great Dunmow branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Hello Jo,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
My daughter felt very welcome as 19…
My daughter felt very welcome as 19 year old female
5 de agosto de 2026
Resposta da Protyre Autocare - Great Dunmow
Hello Ruan,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
I used Protyre for the MOT of two…
I used Protyre for the MOT of two vehicles.
The MOT 's were both carried out on time whilst I enjoyed a coffee, and were undertaken very professionally.
Nothing but praise for them.
3 de agosto de 2026
Resposta da Protyre Autocare - Great Dunmow
Hello Graham,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow ranch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Hello Chris,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Hello Mr Fraser,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Friendly staff
Friendly staff, easy to book my MOT.
They did my MOT whilst I waited.
Would use again
22 de julho de 2026
Resposta da Protyre Autocare - Great Dunmow
Hello Ross,
Thank you for leaving us a 5-star review. Its is great to hear that you found our in centre team friendly and it easy to book. We appreciate your custom!
Best regards,
Eddie
Customer Care - Protyre
Excellent service.
Excellent service.
Staff were friendly and helpful.
Pleasant surroundings to sit and wait.
27 de julho de 2026
Resposta da Protyre Autocare - Great Dunmow
Hello Mrs Metson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Hello Matthew,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Tyre fitters really helpful.
Tyre fitters really helpful. Would have been 5 stars but for the fact that the guy on reception stated point blank that they don't balance caravan wheels. I spoke to the tyre fitter and he balanced the wheels, no problem. Would I use them again? Yes.
15 de julho de 2026
Prompt and efficient Gold Service!
24 de julho de 2026
Resposta da Protyre Autocare - Great Dunmow
Hello Ian,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Protyre Great Dunmow
I am not one for normally writing reviews. However I have to say the service at Protyre Autocare in Great Dunmow was excellent. I had a slow puncture and turned up hoping Protyre could fix it . And they did , no fuss, professional, keeping me informed and finding the cause of the puncture. This was all done in 25 mins.
A job well done. thanks
21 de julho de 2026
Opinião espontânea
Resposta da Protyre Autocare - Great Dunmow
Hello Adam,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
I found George and Stuart to be very…
I found George and Stuart to be very helpful.
14 de julho de 2026
Resposta da Protyre Autocare - Great Dunmow
Hello Cathy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Always an amazing fast service
Always an amazing fast service. The gentleman took my keys before opening which free’d up my day even more. Very helpful staff and polite. lovely and clean building and working area. Will be going back a customer for life.
15 de julho de 2026
Resposta da Protyre Autocare - Great Dunmow
Hello Kevin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
MOT and aircon regass
I was booked in for my MOT and whilst there booked in to have my aircon regassed. As always I was welcomed by the team on both occasions, even during the heat and was extremely happy with the service I received for both bookings. Thank you for taking the time on my car. I recommend and will be back!
8 de julho de 2026
Resposta da Protyre Autocare - Great Dunmow
Hello Miss Edwards,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Resposta da Protyre Autocare - Great Dunmow
Hello Les,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Great Dunmow branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Worst tyre experience ever !Dunmow!
Worst tyre experience ever! Charged £65 for a £47 quoted tyre, manager moaned about them shutting in 20mins, when it was actually 50mins later, fitter put 55psi in a tyre how da gerous!!! that should have 33psi max and removed tps sensor and replaced it with a standard rubber valve, tps system flashing fault had to pay a decent garage to replace. Avoid absolutely disgusting company! Will be reporting to trading standards.
14 de março de 2026
Opinião espontânea
Resposta da Protyre Autocare - Great Dunmow
Dear William Agar,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Kayleigh
Customer Care - Protyre
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