We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... Ver mais
A empresa respondeu
42 Moorfield Road, Guildford, GU1 1RU Guildford, Surrey, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We arrived in the rain, the motorhome wouldn’t fit in the garage but regardless of the weather James got his waterproofs on and the fun began! I cannot praise all the staff for the help in finding th... Ver mais
A empresa respondeu
I used Protyre in Guildford for the MOT and service on my vehicle. Service was prompt, efficient and reasonably priced, as usual. What stands out for me is the quick and simple booking system - dire... Ver mais
A empresa respondeu
I popped in from the street as my Tiguan’s steering wheel was shaking a bit when driving around 70 mph. At reception, they technically offered a wheel balance and check. I expected that this ta... Ver mais
A empresa respondeu
The people working in this establishment are all honest polite and sincere practitioners both in the Reception Office and the Work area. I have used them over recent years and I advise people I know... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
42 Moorfield Road, Guildford, GU1 1RU, Guildford, Surrey, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very accommodating when I couldn’t commit to a fixed appointment time. Saw me straight away when I arrived and didn’t keep me waiting long at all.
Friendly welcome. Easy to book online. No hanging about, efficient, on time, completed as expected.
Extremely helpful fitted me in at short notice and helped me with my insurance claim
I had a very disappointing experience with this MOT centre. My appointment was booked for 9:15, and I arrived at 9:17 — only two minutes late — only to be told that my slot had already been given away. There was no phone call, no warning not to come, and not even a simple apology when I arrived.
I understand schedules are important, but giving away an appointment after just a couple of minutes and offering no communication or courtesy feels extremely unprofessional. This is not the level of service I expect, and I won’t be returning

Resposta da Protyre Autocare - Guildford Moorfield Road
we needed good tyres in a rush and everyone in the branch was quick professional funny and engaging.
so much so i’m coming back after our holidays to get the car serviced.
brilliant!
I rang the company to enquire about new tyres and they quoted me a price but were honest enough to say that I would get a better price ordering online.
Easy to use online form to order. It recommended I also ordered service kits for the tyre pressure monitors.
On inspection I noticed one tyre had a new valve but the other didn't so I rang up to ask about this and was told to bring the car back for checking.
The technician told me that the valve was not part of the pressure monitor service kit but they had replaced one because it was perished.
That's good but had they told me this when I picked my car up I wouldn't have had to go back, hence the four star review rather than five star, just lack of communication.
Very quick and easy service great staff and price. Excellent
Brilliant staff, always very helpful. Manager becky A☆ thanks again.x
Very happy with the service provided. I have used them a few times and will go back again. The staff is knowledgeable and provide genuine advice. Highly recommended.
This was my fourth year of having my Tesla Model 3 MOT'd at Protyre Guildford and as usual the process was straightforward and very pleasant. From service technicians to front of house and management, everyone seems to enjoy their job and look out for each other and the customer. A nice touch is being able to sit in the comfy waiting area and see my car being driven onto and then raised on the professional 4-post car lift via the large TV monitors, while I get on with some work or enjoy a free coffee. I know from previous visits that they will do a thorough job and find any safety issues (like damaged tyre walls) and be able to help me get back on the road very quickly.
Excellent customer service and service at short notice. Got us out of a jam.
Big shout out to Becky who treats people like people and whose communication and service level is simply wonderful.
Their recent service to us has meant that we have now switched our regular garage to them!
Everything was very straightforward and prompt as it always is
Polite and efficient staff. Very clear communication from both reception and technical teams.
Recently helped with my works vechicle and my own very helpful wouldn’t go anywhere else
Brilliant service from everyone I dealt with.
Went in with a puncture and was back on the road again within the hour.
Thanks!🙂
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.