I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the... Ver mais
A empresa respondeu
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I had written a review about one week ago as I had two tyres fitted to my car. When I checked the pressure on them I thought that the mechanic had put too much air in them but as I have spoken to the... Ver mais
A empresa respondeu
Ordered online and booked an appointment for fitting. Got an online discount. Work was carried out immediately on arrival and car was ready to pickup at the advised time. Great service and price.
A empresa respondeu
Alan the manager of protyre in kilmarnock did offer me a complete set of 4 tyres for a very competively priced and which also included 50% off the latest lazer tehnology of tracking alinement.I also h... Ver mais
Only 3 technicians on duty on a busy day. Waited 2 hour to get a puncture done. Manager and fitter very helpful and courteous, but everyone waiting for ages. You will lose customers if you do not inc... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
James Little Street 17, KA1 4AT, Kilmarnock, Scotland, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Keeping to the time u book ie I was nearly 2hrs waiting beyond my booking

Resposta da Protyre Autocare - Kilmarnock
Prices are reasonable and the staff are always very pleasant and helpful
Service was fast, I even added an extra tyre to my order last minute and the best price I could get for quality tyres.
Very good service easy to deal with this company

Resposta da Protyre Autocare - Kilmarnock
Booked a puncture repair at 9.am for 1pm same day, arrived 12.50 pm car didn’t enter bay until 13.45 and that was when I questioned time scale, nearly a hour later than appointment, told 2 men down, but you knew that when I booked appointment,you had my number could have rang and said running late, but all I got was moaning about had no breakfast or dinner break from desk.
Shame but I am the paying customer at end of day, that’s not my problem

Resposta da Protyre Autocare - Kilmarnock
Was having trouble finding correct make and size of tyre for my Suzuki Swift Sport. Protyre Kilmarnock found,supplied and fitted them the same day at a great price 🙂
The appointment was for 11am and waited for just over an hour for 1 tyre change to be completed.

Resposta da Protyre Autocare - Kilmarnock
Great customer service from Alan the manager. He kept me updated with job progress at all times.
Poor customer Service by office staff, phone was slow to answer and while waiting to have tyres fitted the phone was totally ignored no fewer than six times. Tyre fitting was perfect and the fitter was professional a check of the wheel studs after fitting show then at the correct torque and pressures equally balanced

Resposta da Protyre Autocare - Kilmarnock
No hassle, no nonsense, no doom and gloom and oh this is going to be expensive. Job done without hassle and quickly.
got the job done in the time limit stated explained what was done.
Garage was helpful and efficient after unexpected burst tyre
Only 3 technicians on duty on a busy day. Waited 2 hour to get a puncture done. Manager and fitter very helpful and courteous, but everyone waiting for ages. You will lose customers if you do not increase staff levels. However on reflection the service and courtesy I received on this, and previous occasions compensated for the wait.

Resposta da Protyre Autocare - Kilmarnock
The member of staff that dealt with me was friendly, helpful and professional.
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