No faff, straight talking, no upselling. Booked them through blackcircles (intermediary) who were an absolute nightmare in terms of system errors/wrong appointment times but Protyre absolutely came th... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoUnit 6B Commerce Way, Leighton Buzzard, LU7 4RW Leighton, Bedfordshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
The work was carried out efficiently & in good time . Booking on the phone was straightforward with no delay. The only comment I would make is that it would have been really helpful if I had been advi... Ver mais
Excellent regarding booking, service and overall cost. All 4 tyres exchanged in about 1 hour. Just a minor issue…tyres were over inflated 2.9 & 2.8 when 2.1 and 1.8 is advised on the plate fixed to... Ver mais
A empresa respondeu
Once again, amazing service from Protyre all round but Mick couldn't have done more to help. Getting both household cars back on the road in a matter of hours, on a Saturday, including coming out to... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Leighton Buzzard
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Unit 6B Commerce Way, Leighton Buzzard, LU7 4RW, Leighton, Bedfordshire, Reino Unido
- 1525373740
4,5
Excelente
718 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
On time appointment and very helpful…
On time appointment and very helpful friendly staff
2 de junho de 2025
The staff were helpful and treated me…
The staff were helpful and treated me with respect which doesn't always happen when you are a women getting things fixed on your car.
21 de maio de 2025
Fitted me in at short notice and did a…
Fitted me in at short notice and did a great job.
15 de maio de 2025
Easy to book and pay online
Easy to book and pay online. Competitive pricing. Very friendly and helpful local service - HIGHLY RECOMMEND!
6 de maio de 2025
Easy to book with
Easy to book with, efficient, reasonable value, no nasty surprises.
A good experience overall.
12 de maio de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Disappointing
When I received my vehicle back there was black marks on the handle and windows on the outside and a big black mark on the inside. I didn’t see the inside mark until I was getting out of the car, by this time the garage was closed. I emailed them straight away with photos and asked what it was so I could clean it off without making it worse. My email was ignored. After about 3/4 days I emailed again and have been ignored.
Really unhappy with the service especially as I spent almost £1,000 in the end. So disappointing.
26 de abril de 2025
Resposta da Protyre Autocare - Leighton Buzzard
Dear Laura,
Thank you for bringing this to our attention - we are sorry this has happened.
We would like the chance to investigate into this matter further for you, therefore we have raised this with the Area Manager and they will be in touch as soon as they can.
Kindest regards,
Georgia
Customer Care - Protyre
Absolutely no customer service from protyre
Absolutely no customer service from anyone at protyre. My tyres didn't turn up for the agreed fitting time. The manager didn't seem to know what to do. told me to call protyre no number, contacted on the online form, was told regional manager would call me never did. Took a week for the branch manager, who was the only one who seemed to care, to eventually sort it out for me.
30 de abril de 2025
Resposta da Protyre Autocare - Leighton Buzzard
Dear Mr McIntyre,
Thank you for taking the time to get in touch and provide this update.
Please accept our apologies for the delay in response from the Area Manager. We can see from our records confirm your complaint was raised with Higher Management on the 24th April following your Call Back Form.
We have raised this further and asked Management to contact you as soon as possible to discuss your original concerns.
Kindest Regards,
Georgia
Customer Care - Protyre
Prompt service and friendly staff.
15 de abril de 2025
Matt is so helpful!!
Matt at the Leighton Buzzard garage was so great, he really helped get me out of a tight spot and went above and beyond to get my car sorted, I will be returning because of him and his helpfulness and kind nature! Thanks Matt!
16 de abril de 2025
The team accommodated me being tardy…
The team accommodated me being tardy without issue
16 de abril de 2025
Very prompt and efficient service
Very prompt and efficient service, MOT was carried out and completed by the time I returned in 45 mins. Excellent service, thanks
6 de março de 2025
Please Find Yourself An Alternative Place to Go
Arrogant, condescending service with absolutely no interest in customers barring fleecing them for every penny. Staff were more concerned with sorting their own work issues out amongst themselves than looking after those who waited to be served. Please find somewhere else to go: regrettably you won't be treated with courtesy and respect at Protyre Leighton Buzzard.
28 de fevereiro de 2025
Resposta da Protyre Autocare - Leighton Buzzard
Dear Anne,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Leighton Buzzard branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologies for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
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