I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... Ver mais
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Localização
Alterar localizaçãoStones Cross Garage, North Road, BA3 2QB Midsomer Norton, Somerset, GB
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We arrived with a puncture, they changed to our spare which meant we could go away in our motorhome for the weekend. We returned on the Monday and the new tyre was ready and fitted prompt. Would rec... Ver mais
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Had twontyres fitted on my SLK yesterday that i ordered online. Very smooth experience and the manager was excellent. Not only advising me but on keeping his cool when dealingvwith a rude and obnoxiou... Ver mais
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Thanks for checking the issue i had with loosing pressure and for not charging me either. Such great customer service which is much appreciated
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Midsomer Norton
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, Reino Unido
- 01761 412234
4,4
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
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Always very helpful and considerate
Always very helpful and considerate. The refurb is certainly an improvement over the last decor
29 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello James,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service
I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with customer service, clear explanation of how long it would take and being generally friendly and smiley. He must be a credit to the team with his can do attitude.
I've always gone to Bathwick i Bath previously, but will change my loyalties for the future.
Thank you!!
25 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello Customer,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
We arrived with a puncture
We arrived with a puncture, they changed to our spare which meant we could go away in our motorhome for the weekend.
We returned on the Monday and the new tyre was ready and fitted prompt.
Would recommend and will definitely use again
17 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello Kevin,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Thanks for checking the issue i had…
Thanks for checking the issue i had with loosing pressure and for not charging me either. Such great customer service which is much appreciated
22 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello Lucy,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Prompt service..honest advice..very…
Prompt service..honest advice..very pleasant and helpful staff.
20 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello Fiona,
Thank you for taking the time to leave us a 5-star review. It is great to hear that you found our team at Midsomer Norton helpful and they provided an efficient and honest service. We appreciate your custom and hope to see you again in future.
Best regards,
Eddie
Customer Care - Protyre
Had twontyres fitted on my SLK…
Had twontyres fitted on my SLK yesterday that i ordered online. Very smooth experience and the manager was excellent. Not only advising me but on keeping his cool when dealingvwith a rude and obnoxious customer!
20 de julho de 2026
Opinião espontânea
Resposta da Protyre Autocare - Midsomer Norton
Hello Tony,
Thank you for taking the time to share your really positive feedback!
Customer service is important to us and we take pride in making sure that it is at the best that it can be for all our customers, therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
Please don't hesitate to contact us should you have any questions or require any further assistance - we are always happy to help!
Kindest regards,
Georgia
Customer Care – Protyre
Excellent customer service and operation
21 de julho de 2025
Resposta da Protyre Autocare - Midsomer Norton
Hello JP,
We appreciate you leaving a positive review of your experience at our Midsomer Norton centre. It's good to hear our in centre team provided excellent customer service. Thank you for your custom!
Best regards,
Eddie
Customer Care - Protyre
Great service
Great service, and a positive persona which you do not always get at a motor garage l.
13 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello Patrick,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Pretty good generally, at Swindon
I did not purchase anything from Protyre at Midsomer Norton, but when I last used Protyre 4 years ago in Swindon; they were pretty good I found.
6 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Dear Paul Elliott,
Thank you for leaving us a review and bringing this to our attention.
We can confirm that the matter has been escalated to our data protection team to investigate further and they will be in touch with you in due course.
We apologise for any inconvenience caused by this.
Best regards,
Eddie
Customer Care - Protyre
Ordered new tyres on there website…
Ordered new tyres on there website booked in same day,tyres fitted with no problems
13 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello David,
We would like to thank you for sharing your feedback regarding the service you received at our Midsomer Norton branch.
We take customer service very seriously and want all of our customers to receive excellent customer service at all times, and we are delighted that the team have delivered this to you.
Many thanks again for taking the time to provide us with such positive feedback!
Kindest regards,
Georgia
Customer Care – Protyre
Great team and depot manager knew his…
Great team and depot manager knew his stuff and sorted me out quickly
13 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello Mr Browning,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A very excellent service would highly…
A very excellent service would highly recommend
8 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello Sarah,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
A friendly and honest service.
8 de julho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello Mr Dixson,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Very helpfull and quick service.
26 de junho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Hello Andy,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Midsomer Norton branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care – Protyre
Brilliant with changing the tyre but..
Brilliant with changing the tyre. Pleasant staff.
Waiting area is horrible. Could really do with improvement. So 2 stars deducted for that.
24 de junho de 2026
Resposta da Protyre Autocare - Midsomer Norton
Dear Charlotte,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Midsomer Norton branch has not been a positive one for you on this occasion due to the waiting area.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Resposta da Protyre Autocare - Midsomer Norton
Hello Andrew,
We appreciate your 5-star review. We are delighted you were happy with our service. Thank you for your custom!
Best regards,
Eddie
Customer Care - Protyre
Resposta da Protyre Autocare - Midsomer Norton
Hello Mrs Harvey,
Thank you for your 5-star review! We are delighted you enjoyed our service and waiting area.
Best regards,
Eddie
Customer Care - Protyre
Don't bother getting a service here.
I had a service here..Gave my car back to me with the service now light still on as their computer could not clear the message.. I had to go through the motor omnbusman to get a full refund as customer service blanked me and the manger that promised to ring me back never did. I will never use these guys again.
16 de janeiro de 2026
Resposta da Protyre Autocare - Midsomer Norton
Dear Chris,
Thank you for leaving us a review.
We are truly sorry to hear about the issues you encountered with your service and the subsequent difficulties in resolving them. We can see from our system that the issue has now been resolved and a full refund processed.
If there are any further issues or you would like to discuss this further, please do not hesitate to contact us at customerrelations@protyre.co.uk
Kind regards,
Eddie
Customer Care - Protyre
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