I went into Protyre without calling prior to get a new tyre after having a flat and having to put my spare on. It's not the first time I've been here and every time, no matter who I deal with, I'm tak... Ver mais
A empresa respondeu
Stones Cross Garage, North Road, BA3 2QB Midsomer Norton, Somerset, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
I went into Protyre without calling prior to get a new tyre after having a flat and having to put my spare on. It's not the first time I've been here and every time, no matter who I deal with, I'm tak... Ver mais
A empresa respondeu
Really pleased with how the new Protyre team and management handled an issue with an exhaust previously repaired by them. They listened, were sympathetic and found a fair solution for everyone. The n... Ver mais
A empresa respondeu
Quick tyre change. Free tyre upgrade due to the ones I had prepaid for having a slight defect. Polite and courteous staff and free coffee while you wait!
A empresa respondeu
I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... Ver mais
A empresa respondeu
Escrito pela empresa
Escrito pela empresa
Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Easily booked and quickly actioned my replacement tyres on my kia EV. Bonus for me it is a local tyre fitter.
What a lovely cheery chap on the front-desk.
As always, it was a pleasure to deal with this company at Midsomer Norton.
Great service, booked me in quickly as I had a nasty sidewall puncture that I had used a machine screw and some water based sealant to fix. The guys did a great job of cleaning it all up
Great response from Protyre to my short notice for a replacement tyre. Darren was very helpful in giving me options for a replacement, and Kyle quick and efficient fitting.
It took me a while to realise they had put 2 new tyres which were supposed to replace the front ones onto the near side. I noticed it was pulling badly so I checked the tyre pressure, it was 35 on the near side and 25 on the offside. So not trusting to ever go back to them again.
They were more worried about getting me to buy new brake pads and discs which I’d had checked and didn’t need doing immediately.

Resposta da Protyre Autocare - Midsomer Norton
Friendly &I liked how they talked through the process
When I arrived at the service at the agreed time, the employee informed me that my tires had not yet arrived. After that, I made a booking for another day, and the employee promised to call me back and inform me if there were any changes. Of course, no one called me, and when I arrived on the appointed day, the same employee said that he had moved me to a later time and I had to wait longer with the child, which ruined my further plans. No complaints about the product

Resposta da Protyre Autocare - Midsomer Norton
I don’t normally do reviews but unfortunately this time I feel the need.booking online and paying in full for 4 tyres,
to have a call an hour or so later to tell me that they couldn’t do it as they had no staff to do it,four days later another appointment was arranged for 8.30Arriving at 8:30 promptly didn’t leave the building for another hour and a half later giving priority to people walking in off the street with no appointment.overbooked and understaffed and not very polite will not be using this company again.

Resposta da Protyre Autocare - Midsomer Norton
8:30 appointment (first appointment of the day) but tyres replacement not started until 9:30 due to lack of staff. 15minute queue at 8:20. At least one staff member turned up and then left. Subsequent appointment made for the following week at different branch for brakes pad and discs replacement, phoned in to check status before i left home. Parts had not been ordered on time and werent available an hour beofre the appointment time and promised phone call not returned. Shant be using Protyre again.

Resposta da Protyre Autocare - Midsomer Norton
Great team in Midsomer Norton, always friendly and go above and beyond to help.
This was the second time of using protyre and both times ive been turned away even though you book your slot online. Lucky i dont live far but very annoying!!

Resposta da Protyre Autocare - Midsomer Norton
The garage was short of a fitter, my appointment to fit 3 tyres was booked for 1pm. My car went in around 2.30 pm and the job was eventually finished around 4.10pm. The car was booked for an MoT the following day so I had no choice but to wait, wasting the whole afternoon and preventing me from getting my daughter collected from school.

Resposta da Protyre Autocare - Midsomer Norton

Resposta da Protyre Autocare - Midsomer Norton
Quick and efficient even under pressure. With only one man.
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.