Protyre Autocare - Midsomer Norton Opiniões 

1117
•
TrustScore: 4.5 em 5

4,4

Stones Cross Garage, North Road, BA3 2QB Midsomer Norton, Somerset, GB

•

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I went into Protyre without calling prior to get a new tyre after having a flat and having to put my spare on. It's not the first time I've been here and every time, no matter who I deal with, I'm tak... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really pleased with how the new Protyre team and management handled an issue with an exhaust previously repaired by them. They listened, were sympathetic and found a fair solution for everyone. The n... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Quick tyre change. Free tyre upgrade due to the ones I had prepaid for having a slight defect. Polite and courteous staff and free coffee while you wait!

A empresa respondeu

Classificada 5 em 5 estrelas

I pre-booked and pre paid for two tyres to be replaced at Protyre in Midsomer Norton last Saturday morning. On arrival the one guy working was clearly already busy, but was an absolute star with cu... Ver mais

A empresa respondeu


Informações sobre a empresa

  1. Loja de pneus
  2. também em
  3. Loja de baterias de carro
  4. Loja de travões
  5. Oficina de inspecção
  6. Serviço de alinhamento de rodas
  7. Serviço de motorista

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Stones Cross Garage, North Road, BA3 2QB, Midsomer Norton, Somerset, Reino Unido

  • 01761 412234

4,4

Excelente

TrustScore: 4.5 em 5

1 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,4

Todas as opiniões

(1117)

33 081 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great service

Great service, booked me in quickly as I had a nasty sidewall puncture that I had used a machine screw and some water based sealant to fix. The guys did a great job of cleaning it all up

27 de abril de 2026
Classificada 5 em 5 estrelas

Great response from Protyre.

Great response from Protyre to my short notice for a replacement tyre. Darren was very helpful in giving me options for a replacement, and Kyle quick and efficient fitting.

18 de abril de 2026
Classificada 1 em 5 estrelas

It took me a while to realise they had…

It took me a while to realise they had put 2 new tyres which were supposed to replace the front ones onto the near side. I noticed it was pulling badly so I checked the tyre pressure, it was 35 on the near side and 25 on the offside. So not trusting to ever go back to them again.
They were more worried about getting me to buy new brake pads and discs which I’d had checked and didn’t need doing immediately.

10 de dezembro de 2025
logótipo da Protyre Autocare - Midsomer Norton

Resposta da Protyre Autocare - Midsomer Norton

Dear Customer,

Thank you for taking the time to bring this to our attention.

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 2 em 5 estrelas

When I arrived at the service at the…

When I arrived at the service at the agreed time, the employee informed me that my tires had not yet arrived. After that, I made a booking for another day, and the employee promised to call me back and inform me if there were any changes. Of course, no one called me, and when I arrived on the appointed day, the same employee said that he had moved me to a later time and I had to wait longer with the child, which ruined my further plans. No complaints about the product

15 de abril de 2026
logótipo da Protyre Autocare - Midsomer Norton

Resposta da Protyre Autocare - Midsomer Norton

Dear Mr Zubko,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 1 em 5 estrelas

I don’t normally do reviews but…

I don’t normally do reviews but unfortunately this time I feel the need.booking online and paying in full for 4 tyres,
to have a call an hour or so later to tell me that they couldn’t do it as they had no staff to do it,four days later another appointment was arranged for 8.30Arriving at 8:30 promptly didn’t leave the building for another hour and a half later giving priority to people walking in off the street with no appointment.overbooked and understaffed and not very polite will not be using this company again.

8 de abril de 2026
logótipo da Protyre Autocare - Midsomer Norton

Resposta da Protyre Autocare - Midsomer Norton

Dear Jim Gains,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 1 em 5 estrelas

Just awfull

8:30 appointment (first appointment of the day) but tyres replacement not started until 9:30 due to lack of staff. 15minute queue at 8:20. At least one staff member turned up and then left. Subsequent appointment made for the following week at different branch for brakes pad and discs replacement, phoned in to check status before i left home. Parts had not been ordered on time and werent available an hour beofre the appointment time and promised phone call not returned. Shant be using Protyre again.

1 de abril de 2026
logótipo da Protyre Autocare - Midsomer Norton

Resposta da Protyre Autocare - Midsomer Norton

Dear Dave,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Midsomer Norton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Classificada 3 em 5 estrelas

This was the second time of using…

This was the second time of using protyre and both times ive been turned away even though you book your slot online. Lucky i dont live far but very annoying!!

18 de março de 2026
logótipo da Protyre Autocare - Midsomer Norton

Resposta da Protyre Autocare - Midsomer Norton

Dear Tracy Ryall,

Thank you for bringing this to our attention. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kind regards,
Eddie
Customer Care - Protyre

Classificada 2 em 5 estrelas

The garage was short of a fitter

The garage was short of a fitter, my appointment to fit 3 tyres was booked for 1pm. My car went in around 2.30 pm and the job was eventually finished around 4.10pm. The car was booked for an MoT the following day so I had no choice but to wait, wasting the whole afternoon and preventing me from getting my daughter collected from school.

11 de março de 2026
logótipo da Protyre Autocare - Midsomer Norton

Resposta da Protyre Autocare - Midsomer Norton

Dear Tim,

Thank you for bringing this to our attention. We are sorry to hear that you are unhappy with your recent experience. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

We apologise for any inconvenience that may have been caused.

Kindest regards,
Georgia
Customer Care - Protyre

Classificada 2 em 5 estrelas

2 stars and that’s generous

2 stars and that’s generous

16 de março de 2026
logótipo da Protyre Autocare - Midsomer Norton

Resposta da Protyre Autocare - Midsomer Norton

Dear Scott Perkins ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Midsomer Norton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager, and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

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