They ansqwr the phonw and understand your problem. They were busy but got it done in a couple of hours I would definitely reccomend going straight to them as they dont mess you abour or rip you... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSoutham Drive, Southam, CV47 0RB Southam, Warwickshire, GB
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Leia as opiniões dos outros
Great price on MOT- excellent customer service from moment I walked in. MOT completed on honestly and on schedule. Excellent feedback report provided. Thank you.
A empresa respondeu
Super team , great communication and prices when you pre book on line. Excellent customer service and car was ready before due collection time with a full breakdown verbally and written on work carrie... Ver mais
A empresa respondeu
Reliable and trustworthy. They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Southam
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, Reino Unido
- 01926 813510
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
MOT, not tried to upsell and friendly
MOT, not tried to upsell and friendly. They overran and were a little hard to get hold of on the phone as they were so busy, but the experience was good.
7 de julho de 2025
Very helpful
Barry and the team at Southam really helped me in making arrangements to get work done when the Protyre website refused to recognise my vehicle to allow me to book it in with them!
4 de julho de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Booked and paid online for 4 tyres
Booked and paid online for 4 tyres, several days in advance. On arrival we could not find the security wheel socket. I rebooked for the following day (and I obtained a new socket). Received a call in the morning to say no tyres available, so clearly also didn’t have the tyres the day before.
I rebooked for the following Saturday. On arrival they said I wasn’t in the system and I was the third 10:00 customer and they only had one fitter, so could I rebook! No, I had driven too far so they needed to sort it. They tend to asked if the tyres were for the front or back (the clue is 4 tyres).
I got the job done, but their systems and processes are chaotic.
I would have asked for a full refund and taken my business elsewhere, but knew that they are the main distributor for tyres in the region, so they would provide the tyres to other garages and hence a limited loss for their business.
Chaotic and disappointing.
28 de junho de 2025
Opinião espontânea
Resposta da Protyre Autocare - Southam
Dear Chris Grimshaw,
Thank you for notifying us of your concerns. We are sorry to hear that your recent visit to our Southam branch has not been a positive one for you on this occasion.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kindest regards,
Georgia
Customer Care - Protyre
By far the most helpful....
By far the most helpful, organised and helpful tyre shop I have ever used.....
18 de junho de 2025
Resposta da Protyre Autocare - Southam
Hello Wynford,
We're happy to hear that you found our shop helpful and organized. Thank you for your positive feedback; we appreciate your time and business!
Kindest regards,
Georgia
Customer Care - Protyre
Resposta da Protyre Autocare - Southam
Hello Mr Bird,
Thank you very much for leaving us this 5 star review.
At Protyre Autocare we always try to ensure our products and customer service are the best they can be to all our customers therefore we are delighted to hear that you are happy with the service you received from the team at our Southam branch.
We appreciate your business and hope to see you again soon.
Kindest regards,
Georgia
Customer Care - Protyre
professional, efficient and friendly
As always a professional, efficient and friendly tyre service at Southam Tyres.
18 de junho de 2025
Quick and competent service and a good…
Quick and competent service and a good date code on the tyre.
18 de junho de 2025
I needed a handbrake cable replacing
I needed a handbrake cable replacing. They offered same day. It is now fixed. Expensive, but it's done.
16 de junho de 2025
Resposta da Protyre Autocare - Southam
Dear Tim Yorath,
Thank you for reaching out to us. We're sorry to hear that your visit to our Southam centre was not a positive one.
While we're glad to hear the handbrake cable has now been fixed, we understand your concerns about the cost.
Your feedback has been passed to the Area Manager for investigation, and they will be in contact with you directly.
We appreciate you bringing this to our attention.
Kind regards
Kayliegh
Customer care - Protyre
Dreadful
No problem with the tyres but the fitter this time was the rudest man I've encountered in decades. Was a repeat customer but wouldn't dream of doing business with this outfit again.
9 de junho de 2025
Opinião espontânea
Resposta da Protyre Autocare - Southam
Dear David Fouracre,
Thank you for taking the time to share your concerns. We are sorry to hear that your recent visit to our Southam branch has not been a positive one for you on this occasion.
Customer service is important to us and we always try to make sure that it is at the best that it can be for all our customers, therefore we would like the chance to follow this matter up with you. If you wouldn't mind emailing us at customerrelations@protyre.co.uk and provide us with your vehicle registration and best contact number, we will then raise this with higher management.
Kindest regards,
Georgia
Customer Care - Protyre
Appointment time kept to. Friendly and helpful service
Appointment time kept to. Friendly and helpful service.
9 de junho de 2025
Excellent service
My car was fixed in under the time that they specified that they would have finished it. They are professional and are good at what they do.
6 de junho de 2025
Always good honest advice and service
26 de maio de 2025
Very quick service
Very quick service. Two new tyres on the rear of my Peugeot Boxer Campervan. I was unaware of the potential height and weight restrictions for larger vans at this branch. The staff were helpful. Booked online but was unable to get the advertised discount. Branch manager said he was unable to help with online orders.
26 de maio de 2025
Resposta da Protyre Autocare - Southam
Dear Andrew Foster,
we’re pleased to hear the service was quick and that our team was helpful.
We’re sorry to hear about the issues with the online discount and the lack of clarity around vehicle restrictions at the branch,
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards
Kayliegh
Customer care -Protyre
Excellent service and advice given
Excellent service and advice given. Friendly polite and quick
26 de maio de 2025
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