They ansqwr the phonw and understand your problem. They were busy but got it done in a couple of hours I would definitely reccomend going straight to them as they dont mess you abour or rip you... Ver mais
A empresa respondeu
Localização
Alterar localizaçãoSoutham Drive, Southam, CV47 0RB Southam, Warwickshire, GB
•Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
Great price on MOT- excellent customer service from moment I walked in. MOT completed on honestly and on schedule. Excellent feedback report provided. Thank you.
A empresa respondeu
Super team , great communication and prices when you pre book on line. Excellent customer service and car was ready before due collection time with a full breakdown verbally and written on work carrie... Ver mais
A empresa respondeu
Reliable and trustworthy. They charged a fair price, conducted themselves professionally and did exactly what they said they would. They didn't look for additional work and treated me with respect.
A empresa respondeu
Informações sobre a empresa
- Loja de pneus
- Loja de travões
- Loja de baterias de carro
- Oficina de inspecção
- Serviço de motorista
- Serviço de alinhamento de rodas
Sobre Protyre Autocare - Southam
Escrito pela empresa
Escrito pela empresa
- Dear Valued Customers,
- Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
- We're committed to our customers!
Informações de contacto
Southam Drive, Southam, CV47 0RB, Southam, Warwickshire, Reino Unido
- 01926 813510
4,7
Excelente
1 mil opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Excellent
Excellent! I had a flat tyre, and although the team at Southam was very busy and stretched, they went out of their way to fit me in so I was able to be back on the road the same day. Much appreciated guys, thank you!
4 de agosto de 2025
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Not as helpful as Protyre Leamington
Not as helpful as Protyre Leamington. Staff far too disinterested and sorting lunch out was more important.
They did however fit the correct tyres reasonably efficiently and were helpful when I couldn’t find the wheel nut key.
30 de julho de 2025
Resposta da Protyre Autocare - Southam
Dear Steve ,
Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Southam branch has not been a positive one for you on this occasion.
We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.
We apologise for any inconvenience caused.
Kind regards,
Kayleigh
Customer Care - Protyre
Resposta da Protyre Autocare - Southam
Dear Jenny,
Thank you for leaving us a review and we are sorry to hear that you feel this way.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Took over an hour to change two tyres
23 de julho de 2025
Resposta da Protyre Autocare - Southam
Dear Jan,
Thank you for bringing this to our attention and we are sorry to hear that you had a longer than expected waiting time.
We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you.
Kind regards,
Eddie
Customer Care - Protyre
Took my car here for the MOT
Staff very polite and helpful!
Even better that my car passed the MOT
Will definitely use again
Many thanks!
23 de julho de 2025
30 quid off an aircon regas made it…
30 quid off an aircon regas made it viable. Of course the temps are now back to normal... At least I have aircon that is really cold.
23 de julho de 2025
Awful service - will not return!
Ordered 4 tyres - gave them 48 hours to deliver and only 2 turned up. Awful service - will not return!
9 de julho de 2025
Opinião espontânea
Resposta da Protyre Autocare - Southam
Dear Customer,
Thank you for notifying us of your concerns.
We would really appreciate the opportunity to follow this up with you; therefore, if you wouldn't mind emailing us at customerrelations@protyre.co.uk providing us with your vehicle registration and contact number, a team member will then be in touch.
Kind regards,
Georgia
Customer Care - Protyre
Ok but questionable approach to costing
Used Protyre Southam a few times now - no real gripes about the workmanship but the upcharging / price padding gets a bit frustrating. You have to know what you want/need and be prepared to challenge the proposed works and cost. This is particularly annoying when the prices are clearly presented online, but for some reason are inflated on-premise.
21 de julho de 2025
Resposta da Protyre Autocare - Southam
Dear Marcus,
We appreciate your feedback. We're sorry to hear about your frustration with the pricing differences between online and on-site. We always try to ensure we have consistent pricing and transparency with our quotes.
Your concerns have been raised with the Area Manager and they will make contact with you in due course to discuss this further.
Kindest regards,
Georgia
Customer Care - Protyre
Pretty good but did have to wait an hour
16 de julho de 2025
Easy to book online and service was…
Easy to book online and service was very efficient.
16 de julho de 2025
Friendly reception & offered a good…
Friendly reception & offered a good reasonably priced tyre for my needs. Whilst waiting I was offered a welcome coffee. Just over forty minutes & my car was ready.
Excellent service & would highly recommend.
14 de julho de 2025
GREAT SERVICE
11 de julho de 2025
Very good customer service
Very good customer service, efficient with getting the work done and have always been helpful and welcoming to myself and my wife
7 de julho de 2025
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