Protyre Autocare - Taunton Opiniões 

1988
TrustScore: 4.5 em 5

4,7

Priory Bridge Road, Taunton, TA1 1QB Taunton, Somerset, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The guys here are absolutely brilliant and genuinely go above and beyond to help you get your vehicle sorted without ever trying to rip you off. They always give honest, sensible advice and really t... Ver mais

Classificada 5 em 5 estrelas

Following a telephone enquiry I was booked in the very same morning for both rear tyres to be fitted. Having arrived on time the fitting took no more than 20 minutes. Excellent service quality and a v... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Amazing experience would 100% recommend!!!! Adam at the reception desk was very lovely and quick with booking me in for my MOT. Dave was also very calm when telling me all that was wrong but reas... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Good price efficnt svc only letdown was a dirty tyre fitter, so I had to clean the beige leather from the oily mess. Free coffee; however, no cups, so not very good to offer free coffee if you have... Ver mais


Informações sobre a empresa

  1. Loja de pneus
  2. Loja de travões
  3. Loja de baterias de carro
  4. Oficina de inspecção
  5. Serviço de motorista
  6. Serviço de alinhamento de rodas

Escrito pela empresa

Dear Valued Customers,
Here at Protyre we are here to help keep you safe and legal on the road at all times. We are always here to help with your vehicle’s maintenance. Please remember it is your responsibility to maintain your vehicle and keep it legal and roadworthy. We are here to carry out anything from replacing your tyres and basic repairs to a full service and MOTs. Please give your local garage a call to talk about how we can help using the link below: https://www.protyre.co.uk/local-garages.
We're committed to our customers!

Informações de contacto

  • Priory Bridge Road, Taunton, TA1 1QB, Taunton, Somerset, Reino Unido

  • 01823 282424

4,7

Excelente

TrustScore: 4.5 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(1988)

33 781 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Pro-tyre has been my 'go to' garage for…

Pro-tyre has been my 'go to' garage for around 9 years now. The staff I have dealt with have always been super helpful especially in my (more than one) emergencies. I find them always fair and polite. Explaining clearly any issues and recommending local garages where it can't be fixed on site.

13 de fevereiro de 2026
Classificada 3 em 5 estrelas

My car was in for its first MOT which…

My car was in for its first MOT which on an electric vehicle only took 15 mins, after waiting a further half an hour I queried Whst was happening and my car magically appeared
£40 for 15 mins work !

9 de fevereiro de 2026
logótipo da Protyre Autocare - Taunton

Resposta da Protyre Autocare - Taunton

Dear Adrian,

Thank you for notifying us of your concerns. 

We can confirm that this has been raised with the Area Manager. He will investigate this at the centre and will be in touch as soon as possible to discuss further with you. 

Kind regards,
Eddie
Customer Care - Protyre

Classificada 1 em 5 estrelas

Tyre incorrectly fitted

The directional tyre was fitted the wrong way round, with "inside" visible on the tyre wall. When I spotted this 10 days later I called to arrange refitting and was told by the centre this would need to be at a time convenient to them rather than me. I expected to be told to bring it in the next day for prompt rectification, so very unimpressed.

11 de fevereiro de 2026
logótipo da Protyre Autocare - Taunton

Resposta da Protyre Autocare - Taunton

Dear Nigel Whittingham,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Taunton branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Classificada 5 em 5 estrelas

Van mot

Great service kept me informed with the van felled mot .done the repairs in a couple of days new mot for another year. Thank you

11 de fevereiro de 2026
Classificada 2 em 5 estrelas

Misdiagnosed my issue

Misdiagnosed my issue, leading to repair delays and significant and unnecessary cost, including a hire car.

Empathetic to my issue and friendly staff but the car had been in for a service and MOT and repair investigation and critical safety issues were missed such as failed engine mounts.

Communication was then poor whilst I was stuck without a car, I was ignored so I had to keep calling for updates and when I called I repeatedly couldn’t get through. On the day I was told my car would be returned, when I spoke to a member of staff for an update they said: “I don’t know, I’m not dealing with it.” When I asked them to get in touch with the manager who was, I was rudely told: “I can’t he’s in a meeting all day, call back tomorrow”. The correct course of action would be to find a member of staff who was clued up on my vehicle or get in touch with the manager and get an update, regardless of whether they were in a meeting or not and not rudely palm me off.

Updated: had a very professional apology from the manager at Taunton, I was impressed to receive a quick response and also an update on how they plan to improve their communication for future customers.

21 de janeiro de 2026
logótipo da Protyre Autocare - Taunton

Resposta da Protyre Autocare - Taunton

Dear Adam Richards ,

Thank you for contacting Protyre. We are sorry to hear that your recent visit to our Taunton  branch has not been a positive one for you on this occasion.

We would like the chance to investigate into this matter further for you, therefore your concerns have been brought to the attention of the Area Manager and they will be in touch as soon as they can to discuss this further.

We apologise for any inconvenience caused.

Kind regards,
Kayleigh
Customer Care - Protyre

Classificada 5 em 5 estrelas

Very accommodating

Very accommodating - weather conditions meant I had to amend my appointment a number of times.

Pleasant waiting area and lovely coffee.

Please change your voice mail message. It said at 07:30 with other customers will be with you soon. At 08:30 it was answered only to be told they start at that time.. Was ringing as a fallen tree meant I wasn't going to make my 08:30 slot!

9 de fevereiro de 2026
Classificada 5 em 5 estrelas

Good job 👏

Good job 👏
Thank you !

2 de fevereiro de 2026
logótipo da Protyre Autocare - Taunton

Resposta da Protyre Autocare - Taunton

Dear JULIAN MIU DIMANA,

We appreciate you taking the time to leave us such a great review!

We are so glad to hear you were happy with our service at our Taunton branch.

Thank you for your positive feedback!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Classificada 5 em 5 estrelas

Returning customer

Went back to have front brake pads fitted to my car. Greeted by two very friendly and polite gentleman on reception desk. They explained they could sort this and offered me to help myself to a cuppa while I waited. Work was soon done and I was able to be on my way. I asked for advice on how I should drive after new brake pads and also to come back to have wheel nuts checked. What more could I ask for thank you

2 de fevereiro de 2026
logótipo da Protyre Autocare - Taunton

Resposta da Protyre Autocare - Taunton

Dear Linda,

We're happy to hear that you had a positive experience during your recent visit for brake pad replacement at our Taunton branch.

We appreciate your kind words regarding our team's friendliness and helpful advice.

Thank you for your feedback!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

Classificada 5 em 5 estrelas

Good service and honest advice

2 de fevereiro de 2026
logótipo da Protyre Autocare - Taunton

Resposta da Protyre Autocare - Taunton

Dear Sophie,

We appreciate you taking the time to leave us this 5-star review.

We're delighted you were happy with our reliable service at our Taunton branch.

Thank you for your positive feedback, we appreciate it very much!

We will look forward to welcoming you again in the future,

Kind regards
Kayliegh
Customer care - Protyre

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