Pure Beauty Opiniões 

524
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Delighted when I knew exactly what I was looking for and this company had best prices and offers. My order was packed well and delivery was swift and updated by email. Highly recommend.

Classificada 5 em 5 estrelas

Good delivery, fantastic price and such a great product! Have been using medik8 night restore for over 3 years and it never disappoints; and neither did Pure-Beauty. I do recommend them!

Classificada 5 em 5 estrelas

Sending this from New Zealand my sister in Bristol I wanted a supplier I could trust and this one met my expectations. Prompt delivery and clear fast communication. She was delighted. Will use again.... Ver mais

Classificada 5 em 5 estrelas

I have been using Pure Beauty for years for my products. The service is fantastic and so is availability. I have never ordered anything and found it to be out of stock. Thank you for being a great... Ver mais

Informações sobre a empresa

  1. Salão de beleza
  2. também em
  3. Clínica de dermatologia
  4. Fornecedor de produtos de beleza
  5. Loja de cosmética
  6. Loja de produtos para cabelo

Escrito pela empresa

We are a small family run Beauty Salon from Lichfield in the Midlands and we have been selling Professionally Recommended Beauty Products Online in the UK for nearly 20 years. Our brands include some of the most popular, well known and well resepcted skincare and hair care products in the UK. These include Dermalogica, Elemis, Medik8, SkinCeuticals, Olpalex, L'Oreal, Color Wow and many, many more besides. We are a small business and we are very proud to be so and the comes with it's stregnths and weaknesses but we have a strong and loyal customer base and we always try and do our very best for all of our customers. We hand pick and pack all of our customers' orders, we do it from our Salon in Lichfield and we process and send orders as quickly as we can but we are not a multi-national business and we will never deliver your items the same day. What we will do is appreciate each and every customer and each and every order they choose to place with us.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

524 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 86% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(524)

194 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

I ordered Moroccanoil all in one leave…

I ordered Moroccanoil all in one leave in conditioner and Clarifying Shampoo twice and have received a great service each time. The products were well packaged and arrived promptly. Pleased the postage was free and Royal Mail tracking service was used, kept up to date of the items progress and always receive a good service with Royal Mail. Would recommend using Pure Beauty based on my experiences.

25 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

First Order Placed

I placed my first order with Pure Beauty last week, it arrived quickly & as ordered, the customer service department were very helpful & professional when I had a query. Will definitely order again

19 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The ordering process was easy and Pure…

The ordering process was easy and Pure Beauty offered the most competitive price on the Dermalogica product I was looking for. The delivery took 4 working days and was packaged well. Would recommend.

12 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Great prices Medik8

Was slightly worried when ordering that my Medik8 product wouldn’t be real - especially at the price but it arrived very quickly and after checking the batch code it most definitely is. Don’t hesitate to use - excellent service and really good pricing!!

22 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Always a pleasure to do buisness with

Always a pleasure to do buisness with, as they have good prices, delivery is fast and timely and they keep you fully informed whats happening. Overall customer service is 110%. And the packaging is fully recyclable or compostable,

16 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Really happy with my products and the…

Really happy with my products and the company. Delivery was quick and well packaged. I’d made a mistake on my order but the co were happy to exchange for me and were very helpful. I would recommend them and will reorder

1 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

I ordered three Dermalogica products and they were delivered very quickly. Genuine articles at a very competitive price. There was supposed to be a bonus free gift with my order but that didn’t arrive. I emailed back to enquire and was answered the same day with an apology for the error. The missing items came a couple of days later. Excellent customer service. 😊

7 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Consistently high quality service

One of several Dermalogica orders I have completed in the last few months. Having used these products, especially the Age Smart, for several years, I order the same range of items because they suit my skin well and are good value for money when used in the sparing quantities recommended. Pure Beauty are thoroughly consistent in their quality of service: great communication throughout; reliable delivery; sturdy and sustainable packaging (all parts are recyclable … my compost deals well with the cellulose packaging beads). I can thoroughly recommend both Dermalogica and Pure Beauty salon.

11 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent service and good products

I have been buying Dermalogica products from Pure Beauty for nearly 15 years. I love the products because they are suitable for my skin. Buying from Pure Beauty has been easy, excellent service and prompt delivery. Even when they expected to be a delay, I was informed accordingly. I especially like the free samples and bonus point.

1 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

I do not recommend! Avoid terrible customer services/ delivery very poor

I ordered an item from this company and it took weeks to arrive. When it finally showed up, it was completely damaged. To make matters worse, customer service is refusing to replace the item or offer a solution. Their customer support is non-existent and completely unprofessional. Save your money and shop elsewhere—I will never order from them again.
I wish I had viewed the reviews first, as there seems to be a common theme! They take your money and then offer no solution. On each review the response from the company is very questionable they state they never brought the item?!

6 de junho de 2026
Opinião espontânea
logótipo da Pure Beauty

Resposta da Pure Beauty

07/06/2026:
The reviewer has responded. The order number they have provided was for a customer who does have have this reviewers name, telephone number or email address. I cannot search for Jones on our database as it is too popular. I have searched for the email address provided and for the mobile telephone number provided and neither exist in our customer database therefore I am able to say categorically that this is a review about another company or a malicious review.

I have flagged this review for removal by Trust Pilot but I suspect that they will not remove it. It is not in their interest to do so and their policy states that even if it is not about us they will not remove it. Great aren't they? Does it make you trust their review system?

06/06/2026:
Not sure about this one. They have provided an order number of 2. This might be a legitimate review I do not know. I have asked for an order number so that I can look into it.

If you could reply with your order number and the website you ordered from that would be helpful.

Classificada 1 em 5 estrelas

I ordered 5 long lasting green eye…

I ordered 5 long lasting green eye pencils on April 13th & after giving me 2 arrival dates the last one today , saying it has arrived but it hasn’t I’m really disappointed you have the money for them nearly. 2 &1/2 mouths & they still haven’t arrived.

13 de abril de 2026
Opinião espontânea
logótipo da Pure Beauty

Resposta da Pure Beauty

Super! Another review from someone who has not purchased from us.

1. 204 5183329 1321148 is not one of our order numbers.
2. We do not sell Green Eye Pencils.
3. We have 4 customers with your surname none of which is you.

It would be helpful to me and our little business if you could update your review with the name of the business you ordered from or even better the website address.

I'm not even going to ask for this to be removed. I think this again highlights the utter worthlessness of trust pilot and the way it operates: anyone can say anything about any business without recourse to checks or validation.

Trust Pilot is pointless.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais