Pure Beauty Opiniões 

524
•
TrustScore: 4.5 em 5

4,6

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Delighted when I knew exactly what I was looking for and this company had best prices and offers. My order was packed well and delivery was swift and updated by email. Highly recommend.

Classificada 5 em 5 estrelas

Good delivery, fantastic price and such a great product! Have been using medik8 night restore for over 3 years and it never disappoints; and neither did Pure-Beauty. I do recommend them!

Classificada 5 em 5 estrelas

Sending this from New Zealand my sister in Bristol I wanted a supplier I could trust and this one met my expectations. Prompt delivery and clear fast communication. She was delighted. Will use again.... Ver mais

Classificada 5 em 5 estrelas

I have been using Pure Beauty for years for my products. The service is fantastic and so is availability. I have never ordered anything and found it to be out of stock. Thank you for being a great... Ver mais

Informações sobre a empresa

  1. Salão de beleza
  2. também em
  3. Clínica de dermatologia
  4. Fornecedor de produtos de beleza
  5. Loja de cosmética
  6. Loja de produtos para cabelo

Escrito pela empresa

We are a small family run Beauty Salon from Lichfield in the Midlands and we have been selling Professionally Recommended Beauty Products Online in the UK for nearly 20 years. Our brands include some of the most popular, well known and well resepcted skincare and hair care products in the UK. These include Dermalogica, Elemis, Medik8, SkinCeuticals, Olpalex, L'Oreal, Color Wow and many, many more besides. We are a small business and we are very proud to be so and the comes with it's stregnths and weaknesses but we have a strong and loyal customer base and we always try and do our very best for all of our customers. We hand pick and pack all of our customers' orders, we do it from our Salon in Lichfield and we process and send orders as quickly as we can but we are not a multi-national business and we will never deliver your items the same day. What we will do is appreciate each and every customer and each and every order they choose to place with us.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

524 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 86% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,6

Todas as opiniões

(524)

194 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

GIVE ME BACK MY MONEY!!!

I bought serum £135.20 and it hasn’t refund during over 10 days since my order was canceled, and my refund still hasn't been processed. I haven't received a reply to my email to customer service about refund, and although I managed to get through on the phone, they only said they would chase the seller for refund and won't let me speak to them anymore. I paid £135.20, and if you don't give me my money back, I will report you! You are THE SELLER!!!!

3 de maio de 2026
Opinião espontânea
logótipo da Pure Beauty

Resposta da Pure Beauty

This is not a review of Pure Beauty. I have asked for this to be removed but Trust Pilot won't remove a review even if it is not about us because it does not mention us. This is how Trust Pilot operates: it has no interest in removing incorrect reviews even if they are not about the business in particular. This could affect their data collection streams and their revenue.

This is to the reviewer: because you are concentrating on us you are not getting your money back. What is your order number and what is the website address of where you ordered from?

Classificada 1 em 5 estrelas

Order never arrived - can't track - no customer service

Order never arrived. Can't track the order and nobody picks up when you call. I'll now have to claim this back through my bank. I'll stick with the established brands next time.

27 de abril de 2026
Opinião espontânea
logótipo da Pure Beauty

Resposta da Pure Beauty

I can confirm that your order has not left our salon yet and that we have attempted to return your call twice today but your number has been engaged.

I will put your order on hold if you are going to ask for your money back from your bank unless we hear from you to the contrary.

Classificada 5 em 5 estrelas

Good Service

I have been using Pure Beauty for a couple of years now. Great prices on Dermalogica. Prompt delivery and always well packaged.

21 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

consistent good prices and discounts

I use Dermalogica and Elemis products and regularly buy these from Pure Beauty as they have great prices and discount deals which make the products more affordable. Their website is easy to navigate, delivery is quick and their customer service (when needed) is rapid. I've been buying from them for over 5 years and rarely have found another company who can beat them on price. Would definitely reccomend them.

10 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Lovely company to shop with

Lovely company to shop with. They stock my favourite go to brands at great prices. Customer service is great, they are not always the fastest at delivering, but I like the fact every time I order I’m supporting a small business run by real people. I love their inner circle scheme. Absolutely love them and highly recommend.

22 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I’ve used Pure Beauty for years to…

I’ve used Pure Beauty for years to purchase my Dermalogica products. Always great service, I love the free samples, the monthly offers and you earn points which you can use against future orders

13 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Very happy with all my orders with Pure…

Very happy with all my orders with Pure Beauty, from the range of products, price and speed of delivery. I recently bought products new to Dermologica’s range and was very impressed with the competitive prices and additional free gifts.

7 de abril de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Pure beauty

Ordered from pure beauty ,the price was very competitive ,cheaper than most ,customer service was great ,left a message was back to me very quickly and delivery was good
Thank you ,will purchase again

13 de abril de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Do not trust this seller

The product I purchased from Pure Beauty caused my face, chest and neck to break out in hives. It caused extreme irritation, itchiness and redness.

Further, when I attempted multiple times to contact them via email and phone, there was no reply.

Do not trust this service. I regret doing business with them.

5 de dezembro de 2025
Opinião espontânea
logótipo da Pure Beauty

Resposta da Pure Beauty

I have checked our emails and we have not received a single email from you regarding the product.

I would be grateful if you could tell me which product caused the issues. You have only purchased one product from us, which is not a skincare product, and the purchase was in November 2025.

I look forward to you updating your review.

Classificada 5 em 5 estrelas

Well priced and efficient delivery

First time ordering from Pure Beauty. Bought Elemis shampoo and conditioner. They were competitively priced with a discount offer. Efficient delivery and well packaged. I’d definitely use Pure Beauty again.

9 de abril de 2026
Opinião espontânea

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