Used a couple of times and can't fault them . Very fast delivery and tracking all the way with a time frame window. I like to use PG free vape juice and very pleased Thankyou Antonio
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Leia as opiniões dos outros
Placed order, was charged £14.95 for delivery (5-7 days) and items haven't arrived. Emailed customer service and they just used covid as an excuse. Dont know if or when the package will arrive. Seems... Ver mais
A empresa respondeu
Was recommended prime vapes custard juices and I can I'm not disappointed! Absolutely amazing :) Was a packing error with one of the items and Lee handled my query in minutes via email. Stunning custo... Ver mais
A empresa respondeu
I've used Pure E-Liquids for a while and generally had positive experiences, with good customer service, especially during past issues. While there was a packing error, it was quickly resolved by thei... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The leading online vape shop in the UK. Top brands. Low prices. 18+ only.
Informações de contacto
54 Broadway, PE1 1SB, Peterborough, Reino Unido
- 01733 555555
- customerservices@pure-eliquids.com
- www.pure-eliquids.com
4,3
Excelente
56 opiniões
Sem histórico recente de solicitação de opiniões
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Used a couple of times and can't fault…
Used a couple of times and can't fault them . Very fast delivery and tracking all the way with a time frame window.
I like to use PG free vape juice and very pleased
Thankyou
Antonio
28 de maio de 2025
Opinião espontânea
Resposta da Pure E-Liquids
Thank you Antonio for your review. We are delighted you are happy with the products and delivery service.
I've used Pure E-Liquids for a while…
I've used Pure E-Liquids for a while and generally had positive experiences, with good customer service, especially during past issues. While there was a packing error, it was quickly resolved by their helpful team. The products often meet expectations, and the ordering process tends to be smooth. However, there have been occasional hiccups, and the overall experience is decent, but not flawless. They're a reliable option for vaping needs, though some improvements could be made. Overall, I'd rate them 3 stars.
18 de novembro de 2024
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for your review. We take on board your comments and appreciate the time you have taken to tell us about your experience.
Brilliant Service
Been using Pure eliquids for a few years now. Had an issue with a product I bought at the beginning. The help and service I received then convinced me to to keep using them. That was quite a few years ago and I have never had a complaint since. Would recommend to anyone for their vaping needs. Thanks
9 de dezembro de 2023
Opinião espontânea
Resposta da Pure E-Liquids
Thank you Derek for your lovely comments. We are delighted you are happy with the service we provide. Thank you for your continued custom.
Good range of VG liquids quick delivery…
Good range of VG liquids quick delivery and I'm a happy customer!
8 de setembro de 2023
Opinião espontânea
Resposta da Pure E-Liquids
Thank you Alan for taking the time to write your review your comments are very much appreciated.
Stunning customer support!
Was recommended prime vapes custard juices and I can I'm not disappointed! Absolutely amazing :) Was a packing error with one of the items and Lee handled my query in minutes via email. Stunning customer support!! 100% returning. Thanks guys.
15 de julho de 2022
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for taking the time to write your review. Your comments are very much appreciated.
Great quality products
Great quality products, their new NYX Juicy Nicotine Salts taste just like disposables! Didn’t think I’d be able to get this taste from a mod!
13 de julho de 2022
Opinião espontânea
Resposta da Pure E-Liquids
Thanks for taking the time to write your review. We appreciate your comments.
I cannot praise this company enough for…
I cannot praise this company enough for their customer support. They looked into my problem and sorted it out.
Brilliant!
23 de março de 2022
Opinião espontânea
Resposta da Pure E-Liquids
Hi Vic
Thanks for taking the time to write your review your comments are very much appreciated. We are always happy to help.
I ordered 4 box’s of elf bar pods and…
I ordered 4 box’s of elf bar pods and not recieved
28 de fevereiro de 2022
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for your review We are sorry you have nit received your order. Customer have requested further information.
Quick fast delivery
The site is really good - they deliver superfast
Only only gripe is one of the products - the XEO. Had to replace this a few times as the charging connection bit breaks quite often. The company offered to replace it if i sent back, which is good but the product there is IMO not great for lasting.
12 de dezembro de 2021
Opinião espontânea
Resposta da Pure E-Liquids
Hi Paul thanks for taking the time to write your review it is very much appreciated.
I ordered 5 Coils
I ordered a SMOK kit, 5 coils and Nicotine free liquid. Received all except the 5 coils. Contacted Pure E-Liquids about this, also asked them if they did a lower coil ohm, they advised they didn't so asked for a refund of the coils not received. The response from Pure E-Liquids is to return these coils to qualify for a refund??
21 de julho de 2021
Opinião espontânea
Resposta da Pure E-Liquids
Hi Dee
Thanks for taking the time to write your review. There was a misunderstanding in the way the original email was read. The problem was resolved and a refund was issued.
Am really disappointed as I've bought…
Am really disappointed as I've bought my 100%vg e liquid here for 3years, but now when I tried to order it no longer posts to Ireland,post Brexit.Excellent product .
24 de maio de 2021
Opinião espontânea
Resposta da Pure E-Liquids
Hi Cora
Thanks for your review. Sorry you could not order in your usual way.
We do ship to Ireland. You can order on our International website. We have responded to your email.
AVOID- BAD CUSTOMER SERVICE
AVOID- BAD CUSTOMER SERVICE
I made an online purchase from this company, after placing the order didn’t receive any sort of confirmation that order has been placed firstly and then no delivery status.... after 4 days hadn’t received item so I got in touch with the company asking them what is happening with my order? They never replied back, however when I opened up a case with PayPal, then they decided to communicate.... upon communication they said item was delivered and signed for? Item wasn’t received and certainly wasn’t signed by me??!!
WASTE OF TIME! Don’t bother! Wont recommend this company and wont buy again!
27 de fevereiro de 2021
Opinião espontânea
Resposta da Pure E-Liquids
We're sorry to hear about your experience shopping with us, Angel. Our system automatically sends confirmation emails - to which this sounds like an isolated incident if any issues occurred whilst processing your order. We always recommend telephoning our customer service team to ensure streamlined communications. We would also like to apologise on behalf of the delivery company who would have fed information back to us that your package was signed for - we can only go off what data they pass back to us. We welcome you to discuss this further with us by telephoning our customer services team and quoting your order number.
Resposta da Pure E-Liquids
Thank you so much for your review!
The reason for not putting five stars…
The reason for not putting five stars is the price and lack of choice of flavour. However very good quality juice
31 de outubro de 2020
Resposta da Pure E-Liquids
Thank you for your review, and specific feedback, Ben.
Resposta da Pure E-Liquids
We're delighted to read this — thank you so much for reviewing our services.
Always stellar!
I’ve ordered a few times from Pure E-Liquids, and even though I’m overseas I have never had even a hiccough in the order or delivery process. Thank you folks so much!
26 de outubro de 2020
Resposta da Pure E-Liquids
Thank you so much for your review, Jay! We appreciate it and glad to have you as a customer.
Ordered my items on 14th and received…
Ordered my items on 14th and received it today. Real quick for a package from UK to Southwest of Germany.
21 de outubro de 2020
Resposta da Pure E-Liquids
Thank you for leaving us this 5-star review, Joachim!
Easy purchase
Easy purchase, and delivery right in my mailbox. It took some days, maybe a week, but it is acceptable 👍
8 de setembro de 2020
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for your review and custom! We hope to continue to serve!
Trustable seller
Trustable seller! Rapid delivery, thank you five stars to you!
8 de setembro de 2020
Opinião espontânea
Resposta da Pure E-Liquids
We appreciate your support and custom — thank you for your review, Andras!
I didn't receive my vape
7 de setembro de 2020
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for sharing your experience, Mateo, and we're sorry to hear. Customer services will be in touch as there was a problem delivering your order and it has been returned to us. We hope to get this resolved for you ASAP and your custom is very important to us, we hope this has not soured your experience shopping with us.
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