Used a couple of times and can't fault them . Very fast delivery and tracking all the way with a time frame window. I like to use PG free vape juice and very pleased Thankyou Antonio
A empresa respondeu
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Leia as opiniões dos outros
Placed order, was charged £14.95 for delivery (5-7 days) and items haven't arrived. Emailed customer service and they just used covid as an excuse. Dont know if or when the package will arrive. Seems... Ver mais
A empresa respondeu
Was recommended prime vapes custard juices and I can I'm not disappointed! Absolutely amazing :) Was a packing error with one of the items and Lee handled my query in minutes via email. Stunning custo... Ver mais
A empresa respondeu
I've used Pure E-Liquids for a while and generally had positive experiences, with good customer service, especially during past issues. While there was a packing error, it was quickly resolved by thei... Ver mais
A empresa respondeu
Informações sobre a empresa
Informação fornecida por diversas fontes externas
The leading online vape shop in the UK. Top brands. Low prices. 18+ only.
Informações de contacto
54 Broadway, PE1 1SB, Peterborough, Reino Unido
- 01733 555555
- customerservices@pure-eliquids.com
- www.pure-eliquids.com
4,3
Excelente
56 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Resposta da Pure E-Liquids
Thank you for your review, Debra — we're pleased to be here for you.
Great customer service and support
Great customer service and support, quick turnaround!
12 de agosto de 2020
Opinião espontânea
Resposta da Pure E-Liquids
We really appreciate your feedback and positive review of our service, Joy. Thank you for being a PEL customer.
Resposta da Pure E-Liquids
Thank you for your 5-star review, Abigail! We hope to serve you for years to come!
Liquids good but shipping is too slow
Liquids and good, very expensive for 5 small bottles. Shipping is really really slow which isn't great.
10 de agosto de 2020
Opinião espontânea
Resposta da Pure E-Liquids
We appreciate your feedback, Wendy — thank you for your review. We’re still in the process of getting shipments back up to speed with our limited staff numbers, and thank you for your patience. We also aim to price our goods accordingly to competitiveness in the marketplace and quality of product; we are sorry that in this instance you did not feel that was just. All comments are passed on to help review our processes and also thank you for your custom.
Perfect service
8 de agosto de 2020
Opinião espontânea
Resposta da Pure E-Liquids
Thank you so much for your review and support, Erwin!
Excellent products and speedy delivery
Excellent products and speedy delivery
Five stars all day long!👍
6 de agosto de 2020
Opinião espontânea
Resposta da Pure E-Liquids
Thank you so much for your review, Brian — we're pleased to hear your thoughts!
Excellent version
5 de agosto de 2020
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for your 5-star review, Al! We hope to have you as a customer for years to come!
Great eliquid
4 de agosto de 2020
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for sharing your thoughts, Sheila — we appreciate your support!
ALWAY NICE
ALWAY NICE FLAVOURS BUT PREFER STRAWBEERY AND CREAM OR BANANA AND CREAM
1 de agosto de 2020
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for your review, Reg, and knowing which flavours you like best!
Easy
Easy to order use any built up credits you have too and always delivered when it says.
28 de julho de 2020
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for your lovely review, Andrew!
Brilliant service
Brilliant service, very quick. I don't use anyone else
28 de julho de 2020
Opinião espontânea
Resposta da Pure E-Liquids
Thank you for your kind review, Jason — we appreciate you supporting our business!
Excellent company, my go to for any vape equipment or liquids.
Ordered both the Vapour2 PRO and Starter Kit and both exceeding expectations in flavour and quality. The Pro kit is the best vaporiser I have used in my years of vaping; the flavour and cloud production is outstanding. Love the easy magnetic tank switching, no more cleaning or changing old coils, simply take the old one out, and put the new one in. In my experience also the tanks last much longer than your typical coils so it works out at better value for money. This is my go to kit now and won't change it in the future. The starter kit although very small and light still manages to create a really good amount of vapour and again the flavour really shines through, which is unusual for a low price starter kit. Finally the eliquids are very high quality with excellent even flavours. Very happy to have found a go to company that I can depend on, and highly recommend them to everyone.
2 de outubro de 2018
Opinião espontânea
Resposta da Pure E-Liquids
Hi Sam, thank you very much for your kind review. We're delighted to read that you had a pleasant experience shopping with us and hope that continues!
Worst company have had the pleasure…
Worst company have had the pleasure dealing with. Ordered an e-cigerette leak proof, within a week stopped working, sent it back after sending 5 unanswered emails. They then insisted I sent the charging cable to test it, did this, and after 2 weeks and 11 unanswered emails tried ringing them with no answer on their phones. Their customer service is appalling and products do not work. Please avoid at all costs.
2 de março de 2018
Opinião espontânea
Resposta da Pure E-Liquids
Hi Robin, we're really sorry to read about your experience shopping with us. If you ever do wish to address this further, please drop us an email and we will look into any concerns.
Absolutely Awful from start to finish
Absolutely Awful from start to finish. Rude, terrible service and totally unhelpful the minute you part with your money. Avoid at all costs!
28 de fevereiro de 2018
Opinião espontânea
Resposta da Pure E-Liquids
Hi Darren, we're really sorry to read about your experience shopping with us. If you ever do wish to address this further, please drop us an email and we will look into any concerns.
Originally ordered from this company by …
Originally ordered from this company by accident as I was on several site's with same type products. However after using pure-eliquids I must say it was a fortunate accident I'm delighted with cbd oil provided and have reordered more and will be using pure-eliquids for future orders.
28 de maio de 2017
Opinião espontânea
Resposta da Pure E-Liquids
Hi Damien, thank you very much for your kind review. We're delighted to read that you had a pleasant experience shopping with us and hope that continues!
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