Purple Granite Opiniões 

189
•
TrustScore: 4.5 em 5

4,5

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

Lovely worktops and have been fitted well. The only thing we were disappointed with was that we never got a chopping board using the cut out from the sink. The company was recommended by a couple of p... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

We had an error in our granite due to confusion with the name of the stone we wanted being very close to a totally different stone. We only spotted it after installation had commenced. Purple... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Really pleased with quartz worktops, process from start to finish was superb, no pushy sales, happy to wait until we were ready and the work tops make the kitchen look amazing. 4 months on and I’m sti... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a worktop through purple granite a couple of months ago and we are so happy with it, so much so we've recommended Purple granite to family who have just bought from there. Twice we've dealt... Ver mais

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Escrito pela empresa

At Purple, we help homeowners, builders, kitchen retailers, interior designers, and property developers transform kitchens and interiors with beautifully crafted quartz, granite, marble and porcelain worktops. With over 15 years’ experience, we’re known for premium materials, reliable service, and fast turnaround times — making us a trusted partner for clients and a go-to supplier for stunning, affordable stone surfaces. From one-off kitchen renovations to large-scale developments, our expert team delivers the right product, on time, with no hassle. Backed by 5-star reviews and long-standing partnerships, Purple is a name you can rely on.


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4,5

Excelente

TrustScore: 4.5 em 5

189 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde em 14 horas

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4,5

Todas as opiniões

(189)

45 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Heard about through friend of my…

Heard about through friend of my daughters. Had large island, 2 work surfaces, up stands and splash back for cooker. Great service from initial visit to factory and home fitting. Laura was our main contact initially, however we dealt with a number of staff all who were excellent. Price was also very good. We will recommend to all and any who ask. Thank you to all

13 de outubro de 2025
Opinião espontânea
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Resposta da Purple Granite

Thank you so much for this wonderful review! We're delighted to hear you had such a great experience from your first visit to the factory right through to installation. Laura and the rest of the team will be so pleased with your kind words. Thank you for recommending us, and please don’t hesitate to get in touch if you ever need anything in the future!

Classificada 5 em 5 estrelas

Very happy customer

After significant research and multiple quotations from various vendors we finally selected Purple Granite. To be honest they were much cheaper than everyone else. With this in mind we had some concerns, but I can honestly say the whole process from initial discussion and planning through to installation was first class and the end result perfect. I don't normally write reviews but I think they deserve this one.

1 de outubro de 2025
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Resposta da Purple Granite

Thank you so much for taking the time to leave such a thoughtful review! We understand that choosing the right provider can be a big decision especially when cost is a factor so we’re delighted that we could deliver both value and quality. Thank you again for your trust and for sharing your feedback. It truly means a lot to our team!

Classificada 5 em 5 estrelas

Fabulous service from start to finish.

Absolutely love our new worktops from Purple Granite! The quality is amazing and the finish is perfect. Lucy was brilliant to deal with- friendly and knowledgeable. The whole team, from the showroom to the fitters, made the process easy and stress-free. Highly recommend!

8 de outubro de 2025
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Resposta da Purple Granite

Thank you so much for the wonderful review! We’re delighted to hear you love your new worktops and that the whole experience felt smooth and stress-free. Lucy and the team will be thrilled to hear your kind words, we’ll be sure to pass them on! Enjoy your beautiful new space, and thank you again for choosing Purple.

Classificada 5 em 5 estrelas

I am a serial house renovator

I am a serial house renovator, fitted multiple kitchens always used laminate, well my mind has been well and truly blown! Decided (pressured by the Mrs) we would go stone tops, from the start of the process Purple Granite were faultless, professional courtesy friendly and so easy to deal no pressure selling, just lots of support to assist us in making the right choice, guys who work there all polite everyone so customer focused, the end result is beyond exceptional. I highly recommend this company outstanding craftsmanship and great value for money, thanks to all the team.

24 de outubro de 2025
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Resposta da Purple Granite

Thank you so much for this fantastic review! We absolutely love hearing feedback like this, especially from someone with plenty of renovation experience! We’re thrilled that the switch from laminate to stone was worth it (big shoutout to Mrs. Renovator 👏) and that our team made the process smooth and pressure-free from start to finish.

Enjoy your stunning new worktops, and thank you for recommending Purple so highly!

Classificada 5 em 5 estrelas

A really positive experience from start to finish

From start to finish, a really positive experience with Purple Granite. Good initial assessment of our needs with Laura Davies at the Kidderminster showroom, followed by careful template measurement and good installation. We were very pleased with the communications throughout. The result is a beautiful worktop which sets off our new kitchen. Thankyou

6 de outubro de 2025
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Resposta da Purple Granite

Thank you so much for your lovely review! We’re thrilled to hear you had such a positive experience from start to finish. Laura and the rest of the team will be so pleased to know their efforts made a difference. We hope you enjoy your beautiful new worktops for many years to come!

Classificada 5 em 5 estrelas

From the moment of booking the whole…

From the moment of booking the whole experience was first class, the templaters came very polite and did an excellent job then a week later fitter’s came and installed our beautiful granite wok tops . They were also polite and did a very good job

23 de outubro de 2025
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Resposta da Purple Granite

This is so lovely to read, thank you! We’re thrilled that both our templaters and fitters delivered the polite, professional service we take pride in, and even happier to hear you love your new granite worktops.

Classificada 5 em 5 estrelas

Great product and fantastic customer service

Our new worktop looks fantastic and the customer service was great. The guys that measured and fitted were so nice and the people I spoke to when making arrangements were so helpful. Really appreciate everyone’s help!

22 de outubro de 2025
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Resposta da Purple Granite

Thank you so much for your lovely review! We’re so pleased to hear that you’re happy with your new worktop and the service you received throughout. We’ll make sure to pass your kind words on to the team, they’ll be thrilled!

Classificada 5 em 5 estrelas

Excellent worktops & fitting

We love our quartz worktop. Communication was very good & fitting efficient.

8 de outubro de 2025
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Resposta da Purple Granite

We’re so pleased to hear you love your new quartz worktops and that you were happy with the communication and fitting process. It means a lot to our team to know you had such a positive experience — thank you for choosing Purple!

Classificada 5 em 5 estrelas

A Truly Wonderful Service!

I cannot praise Purple Granite highly enough. The experience right from my initial contact by telephone, visit to the showroom, selection, templating and fitting was pure joy. I was kept informed every step.of the way and the company was only too happy to liaise with the builder I had working on site. I am thrilled with my new quartz worktops and would like to thank all involved for their polite, helpful, tidy and courteous service. I have no hesitation recommending Purple Granite to any prospective customer. A refreshingly wonderful customer experience!

10 de outubro de 2025
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Resposta da Purple Granite

Wow what an amazing review! Thank you so much for your kind words. We’re thrilled that you loved every part of your experience with Purple, from first call to fitting. The team will be over the moon to hear your feedback and we’re so happy you’re loving your new quartz worktops!

Classificada 5 em 5 estrelas

Wonderful quartz worktops installed…

Wonderful quartz worktops installed today , great service from templater Jake and Simon who were able to discuss further design options and offer advice.
Fitting team today , Harry, Tom and teams ( 5 men in total to get a huge island slab in place) were amazing . Respectful, polite and very helpful.
Professional operation.
Great communication too, kept updated on the whole process.
My only suggestion would be at the choice of worktop stage , perhaps a bigger display of worktops in situ or otherwise as it difficult to make a choice on small samples .

17 de outubro de 2025
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Resposta da Purple Granite

Thank you so much for your wonderful review! We’re delighted to hear how pleased you are with your new quartz worktops and that our team helped make the process smooth and professional from start to finish. We really appreciate your suggestion regarding larger worktop displays and we’ll certainly take it on board as we continue improving our showroom experience.

Classificada 5 em 5 estrelas

Fantastic experience & beautiful worktops

We used PG after seeing a neighbours new kitchen and recieving thier positive feedback.
First contact was fantastic, so helpful and accommodating all of our questions.
Great advise given by Richard who visited us at home with several of our chosen samples and provided different quotes based on the materials and options.
Communication has been outstanding throughout the entire process, as has everyone we have dealt with from ordering, templating, fitting and the office staff.
We would not hesitate in recommending PG to others.
Thank you all for a wonderful experience 🙏♥️

6 de outubro de 2025
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Resposta da Purple Granite

Thank you so much for your wonderful feedback! It means a lot that you chose us after your neighbour’s recommendation, and we truly appreciate you taking the time to share your experience. Wishing you many happy years enjoying your new kitchen!

Classificada 5 em 5 estrelas

Would definitely recommend PG

Would definitely recommend PG.
They were all so friendly and helpful and we’re really pleased with our quartz worktops.
The final drawings came in a bit late and so didn’t have much time to approve them, but they were turning things around quickly for us, which we appreciated, and it all ended up perfectly.

2 de outubro de 2025
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Resposta da Purple Granite

Thank you so much for your kind words and recommendation! We’re delighted to hear that you’re pleased with your quartz worktops and that our team made the process a positive one. Enjoy your new worktops!

Classificada 5 em 5 estrelas

Very slick

Very slick, professional experience from start to finish. We used Purple for our kitchen counter tops and all staff from the office based to on site fitters gave a great impression. They kept us up to date throughout the process via their online portal. All in all, a fantastic company to deal with and would highly recommend them for anyone considering kitchen counter tops.

22 de setembro de 2025
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Resposta da Purple Granite

Thank you so much for your wonderful feedback! We’re delighted to hear that you had such a smooth experience with both our office team and fitters, and that our online portal kept you updated along the way. It means a lot that you would recommend us, and we hope you enjoy your new kitchen worktops for many years to come.

Classificada 5 em 5 estrelas

Very efficient

Very efficient, from taking the order, to templating to fitting. Have used Purple several times and will go back next time I am doing a project.

11 de setembro de 2025
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Resposta da Purple Granite

Thank you so much for your kind words! We're thrilled to hear that you’ve had consistently great experiences with our team. We look forward to helping you with your next project!

Classificada 5 em 5 estrelas

Great experience

Great experience, good price, tracking service great friendly helpful fitters and worktops are beautiful, highly recommend!

17 de julho de 2025
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Resposta da Purple Granite

Thank you so much for your lovely review! We’re thrilled to hear you had a great experience from start to finish and that you love your new worktops. We’ll be sure to pass your kind words on to the fitting team, they’ll be delighted to hear it! 😊

Classificada 5 em 5 estrelas

We couldn’t be happier with the service…

We couldn’t be happier with the service we received from Richard at Purple Granite. From start to finish, he was professional, knowledgeable, and went above and beyond to make sure everything was perfect. His attention to detail and genuine care for his customers really stood out, and nothing was ever too much trouble. The quality of the work and the finish is absolutely stunning – it has completely transformed our space. Richard made the whole process smooth and stress-free, and his expertise gave us complete confidence every step of the way.

If you’re looking for exceptional service, outstanding craftsmanship, and someone who truly takes pride in their work, I couldn’t recommend Richard at Purple Granite highly enough!

23 de julho de 2025
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Resposta da Purple Granite

We’re absolutely delighted to hear how happy you are with both the service and your finished worktops. Richard and the whole team take great pride in making the process as smooth and enjoyable as possible, so it means a lot to know this came across. We’ll be sure to pass on your kind words to him — he’ll be thrilled!

Classificada 1 em 5 estrelas

Terrible company

Terrible company. Poor service, no professionalism, and zero standards. Avoid at all costs.

16 de julho de 2025
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Resposta da Purple Granite

We are very concerned to read your comments. After checking our records, we do not have any customers under the name Justine Norman. If you are a genuine customer, we would welcome the opportunity to fully investigate your concerns and resolve any issues. Please contact us directly with your correct details within the next 24 hours so we can look into this properly.

If we do not hear from you, we will have no option but to report this review as malicious, as we take false or misleading feedback very seriously.

We are committed to providing the highest standards of service and professionalism to all of our clients.

EDIT: You have also been contacted by Trustpilot to provide further details so we can identify you, but you have failed to respond. Without this information, we cannot investigate your claims, and as such, we believe this to be a false review. We are committed to providing the highest levels of service and professionalism to all our genuine clients, and we will be reporting this as a malicious post.

Classificada 5 em 5 estrelas

Really pleased with the worktop…

Really pleased with the worktop fitting, everything from choosing the worktop to the installation was professional.

Would recommend using Purple Granite to anyone looking for a worktop. Saved £1,500 compared to Wrens prices.

14 de agosto de 2025
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Resposta da Purple Granite

Thank you so much for your review! We’re so pleased you’re happy with your new worktops and saving £1,500 compared to Wren is the cherry on top! 🙌 Enjoy your beautiful new space!

Classificada 5 em 5 estrelas

Brilliant from start to finish

Brilliant from start to finish! So much communication, free samples and they added on an extra bathroom vanity unit top at a weeks notice once I realised we needed something for a really good price. Also we initially couldn't afford an upstand for the kitchen as it meant we would need another slab (due to the size), I was sad about this but realised the limitations of our budget! However, on the fitting day, the lovely men who were fitting offered to give me an upstand for free as they just so happened to have a spare in the van that wasn't being used. Customer service like this is what really sets them apart - we're over the moon with our new worktops!!!

13 de agosto de 2025
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Resposta da Purple Granite

Thank you so much for such a lovely review! We’re thrilled to hear you had a great experience from start to finish and that our team could go the extra mile for you — especially with the surprise upstand!

Classificada 5 em 5 estrelas

A Brilliant Company

Where do I start with this fantastic company. I was visited by Laura initially and I had a sense that this company was very professional after she ran through the process from start to finish of how the fitting would take place. She kept in touch through the whole of the procedure and helped when I was uncertain about choosing sink and taps. All of her workmen were very polite and professional. Aran the fitter was particularly helpful and made sure I was happy with everything from start to finish. I am absolutely delighted with my new work tops and I would recommend them very highly.

29 de julho de 2025
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Resposta da Purple Granite

Thank you so much for the kind words! 💜
We’re thrilled you had a great experience with Laura, Aran, and the team — and even happier that you’re loving your new worktops!

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