Purple Granite Opiniões 

192
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

From the outset Purple Granite have been fantastic to deal with. Tom was brilliant at keeping in touch, going through multiple options before helping me settle on the right design for our kitchen. Ki... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Excellent support up to the fitting of the product. Was kept in the loop and up to date regarding the process. Aftercare has been a bit of a nightmare after contacting them to say we had noticed a qui... Ver mais

Classificada 5 em 5 estrelas

Had a worktop fitted last November. Recently had some work done which meant we needed a new window ledge 'off cut'. Purple Granite were very efficient using the original order with new templates to pr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I ordered a worktop through purple granite a couple of months ago and we are so happy with it, so much so we've recommended Purple granite to family who have just bought from there. Twice we've dealt... Ver mais

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Escrito pela empresa

At Purple, we help homeowners, builders, kitchen retailers, interior designers, and property developers transform kitchens and interiors with beautifully crafted quartz, granite, marble and porcelain worktops. With over 15 years’ experience, we’re known for premium materials, reliable service, and fast turnaround times — making us a trusted partner for clients and a go-to supplier for stunning, affordable stone surfaces. From one-off kitchen renovations to large-scale developments, our expert team delivers the right product, on time, with no hassle. Backed by 5-star reviews and long-standing partnerships, Purple is a name you can rely on.


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4,4

Excelente

TrustScore: 4.5 em 5

192 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 80% das suas opiniões negativas

Geralmente responde em 14 horas

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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(192)

47 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Quality products and services

Recently had quartz countertops installed to finish off a new kitchen install. The whole process from templating to installation was carried out in a quick and professional manner with no issues. The finish and join on the countertops look absolutely amazing, especially as our kitchen walls have a curved angle.

Would highly recommend Purple Granite to anyone.

1 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Purple Granite

Regular updates, everyone I dealt with were friendly and helpful. Fast turnaround. Love the worktops!

11 de dezembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Important watch outs!

WATCH-OUTS……
- Ask for your worktop joins to be polished. If you don’t the cut is really rough so isn’t smart at all when the grouting is put in. Not sure why this wouldn’t just be done as standard?
- Get your own silicone/grout to match your worktops. Purple Granite only supply black/white or clear silicone and the grout the guys have to mix up colours to match as best they can!?

Surely the above should be standard practise? There are tonnes of grouts and silicones to match and even if you want to charge extra at least give people an option or just let them know!? Do something!

Other than that I’ve got a cut on my sink not centred which is pretty annoying.

The sales man was really nice helpful and patient, the templater very nice as were the guys that fit the top. If only they were given the proper tools to do the job!

13 de dezembro de 2023
Opinião espontânea
logótipo da Purple Granite

Resposta da Purple Granite

We are incredibly confused by this review and have tried to call you to discuss. We take our reviews incredibly seriously especially when they are unwarranted. As we have access to thousands of different stones there are not the same amount of matching resins and as such our fitters as all do mix the resins with special dyes to match to the worktops and looking at your fitting photos the fitters did an amazing job. The same is said with silicons, between the upstands and tops on the colour you chose is always done with clear. If a client has a different preference then they can specify which you didn’t. If the joints have a polished side to them then the resin will not hold and you will experience issues in time, again this is completely normal and done for a reason.

The sink position is exactly as was agreed with you on template and signed off on the fitting so I am not sure what this comment refers to as you have not raised with us directly.

Lastly we arrived on site to fit your tops, the agreed pre fit works you needed to undertake had not been carried out and the utility was being altered, all of which should have meant we left site and rearranged but we didn’t in order to get you a completed kitchen for Christmas. We would love the opportunity to understand how any of this warrants a 1 star review.

Classificada 5 em 5 estrelas

Amazing company to work with

I don’t very often write a review but felt I had to this time. I cannot praise Purple Granite enough, from the initial meeting to choose our worktop, to the fitting, they have kept us up to date with every stage of the way, I would HIGHLY recommend them, I know this is going to seem a bit weird to say, but how they come out template, then get all the holes, Sink, hob, hole for tap, hole for waste disposal in exactly the right place was amazing. ( I know it’s their job) but it all fit so perfectly
Ros

8 de dezembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Would Recommend - All Good :)

All contacts with Purple have been very positive and everyone very helpful, efficient and friendly. The template team and fitting team were the same, very efficient and with a good eye for the subtleties and details. Very competitive pricing. Thank you Purple

30 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

New Kitchen worktops by Purple

I have recently used purple granite for a new kitchen installation. I was first attracted to Purple because of the quick turnaround. They didn’t disappoint templating on a Monday fitting on the Friday. The pricing was cheaper than other companies I got quotes from. I was sent samples to confirm the product choice. I’d recommend Purple to anyone.

24 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service from start to finish!

Fantastic service from start to finish!
We replaced our worktops from wooden to quartz and we are so pleased with them they are stunning! They have transformed our kitchen.
Everyone was so helpful I would definitely recommend this company to anyone.
Thanks again!!

18 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Totally Professional

We decided to change the granite on our central isle which contains a hob with fan extraction. I thought not an easy task, how wrong I was. Richard came along and templated the area, helpful, polite and in no time the design was sent to the factory. A week later our new granite arrived and an hour later the new top was in place and hob fitted. We are so pleased and have no hesitation in recommending Purple.

21 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Worktops

Great company to deal with from start to finish, the Sales staff through to template and fitting were a pleasure to deal with.
Would highly recomend this company.

24 de novembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Had our worktop fitted last week and we…

Had our worktop fitted last week and we are so happy with it! Looks stunning, great quality and saved us a fortune on the quote we had with Wren. Wouldn’t hesitate to recommend and would use them again in the future. Fitters we’re friends and professional and left the place spotless

16 de novembro de 2023
Opinião espontânea
Classificada 1 em 5 estrelas

Awful. I've lost all my money

I'm having a horrendous experience. I'm now having to pay to go through the courts to get a refund. I've had to pay a company to remove my worktop because it was dangerously broken around the oven and hob.
Purple granite brown threatening to charge be to continue to come out and repair it. They sold me a terrible product and I'm still trying to get my money back.

24 de novembro de 2023
Opinião espontânea
logótipo da Purple Granite

Resposta da Purple Granite

Hi,

Sorry we don't know who you are, if you have a legitimate concern, please contact us.

Thanks,
Purple

Classificada 5 em 5 estrelas

Fantastic Product and Service

Recently had my Quartz worktops fitted, my wife and myself absolutely love them! Purple granit saved me over £1000 off my quote from my kitchen supplier! From seeing Laura to choose my worktops, to Aaron coming to template…through to Terry to complete the fitting!! The service was outstanding! From template to fitting was only 3 working days! I can’t express how happy we are with the product and the service! Thank you purple granit.

17 de outubro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Purple granite

Purchaced Avenza quartz worktop from the Worcester showroom and dealt with Judith. Herself and the rest of the team delivered a fantastic service and would highly recommend choosing purple. Extremely good quality and prices!
Thank you

13 de setembro de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Quartz kitchen worktop

Excellent choice of quartz and at a competitive price.The templating was done on Monday and fitted Friday.Fast turnaround ,also I was able to see the piece of quartz before it was cut to see how it would look in my new kitchen.From start to finish Purple always keep you updated. Extremely happy with the final result. All the staff from sales to fitters are friendly ,helpful and knowledgeable.I would definitely use them again.

11 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Exceeded our expectations

We are over the moon with our new workshops, island and splash back. From the minute we walked into the showroom and spoke to an incredibly knowledgable salesperson Laura, who knew what I wanted down to the product name just from my describing, through to the templating, fabricating and fit we are delighted. The quality of the product is outstanding and exceeded the look we were trying to achieve. Even when things were a little difficult in the middle of the process, due to an issue with the slabs chosen, the solution was found and the situation resolved. The fitters worked tirelessly, they were helpful, professional, hard working and energised throughout the entire 7 hour shift they worked to get it perfect for us! I would highly recommend Purple Granite and will share photos of the work once the kitchen is finished! Thank you for bringing to life our vision of the perfect kitchen. Mr and Mrs Homer

22 de agosto de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic service from day one right to the end

From the minute we walked in to the shop in Worcester, right up to the final fitting of the worktops today, genuinely could not be happier with the overall service. Everything single thing was no problem whatsoever, everything we were told was going to happen happens bang on time. Everyone, right from the customer facing people in the shop, the templates, the fitters, the people on the phones were a pleasure to deal with. And at the end of it…..fantastic worktops

Highly recommend this company to anyone. Thank you all so much

18 de agosto de 2023
Opinião espontânea

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