Terrible customer service, do not reply to their online form messages/queries, social media or direct emails. I have been trying to contact them for 5 weeks but am giving up. Won't order from them ag... Ver mais
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Leia as opiniões dos outros
If I could give no stars I would. This brand is reporting my reviews and having them taken down off all online sites. Horrible service, don’t comply with trading and consumer rights, will waste you... Ver mais
Would love to rate higher, however, order took 1 full week to arrive. After calling them, it appears they take pre-orders for products and once they have enough orders, then place order for product. W... Ver mais
Ordered 2 dog bowls. Bowls are excellent for my frenchie. However I was not impressed with time it takes for delivery after placing my order, 6 days is too long when you're paying almost £6 for delive... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At PurrfectlyYappy.com, we pride ourselves in sourcing the best products for your pet, home and human. If you're a pet owner or an animal lover, we have something you'll love. We believe that this, combined with our years of experience, makes us a little different from everyone else. We invest a lot of time looking for high quality brands that you'll love, so there is something for everyone (and every pet) in one place. We're always adding new products to keep you and your pet up to date with the latest brand innovations.
Informações de contacto
The Old Print House, 62 High Street, GU24 8AA, Chobham, Reino Unido
- support@purrfectlyyappy.com
- www.purrfectlyyappy.com
2,5
Mau
238 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My dogs loved their birthday cake
27 de outubro de 2020
Good quality products
Quick shipping, very helpful customer service and great quality products at a a reasonable price. I'm very happy with my purchases, thank you :)
18 de outubro de 2020
A competitively priced item,delivered…
A competitively priced item,delivered as promised. Good communication. Would purchase from company again.
14 de outubro de 2020
No problems here!
Great product and supplied in a timely manner at a decent price
13 de outubro de 2020
Nice cake
Cake arrived on time. And my dog loved it. Top Marks !
6 de outubro de 2020
Opinião espontânea
Excellent service and advice when I…
Excellent service and advice when I phoned them.
2 de outubro de 2020
Opinião espontânea
Ruffwear Cloud Chaser
I'm a huge fan if Ruffwear products and was delighted to come across Purrfectly Yappy whilst browsing for a good raincoat for my dogs.
Excellent price and quality. Would highly recommend.
2 de outubro de 2020
Opinião espontânea
The product was out of stock and a…
The product was out of stock and a refund was sent. Why was I not informed of this when ordering. Postage at £6.99 ? Why ?
1 de outubro de 2020
Opinião espontânea
Excellent service
Excellent service, fantastic product, my staffies look great in their new collars. At last a collar that they cant pull their heads out of
27 de setembro de 2020
Opinião espontânea
This is the third collar I've purchased…
This is the third collar I've purchased from Purrfectly Yappy and, as always, the collar is very good quality. The service is good too and really quick delivery.
7 de setembro de 2020
Opinião espontânea
Great service and excellent choice of…
Great service and excellent choice of products
4 de setembro de 2020
Opinião espontânea
easy to order and very quick delivery
easy to order and very quick delivery.
would recommend and use again.
4 de setembro de 2020
Opinião espontânea
I found items of low quality and…
I found items of low quality and customer service appalling as they refused refund and I found them rude and dismissive
1 de setembro de 2020
Opinião espontânea
Excellent service
Excellent service, fast delivery and good value!
1 de setembro de 2020
Opinião espontânea
Easy to order
Fast delivery, great products, easy to order
But,
would have preferred both items to come in one parcel and matress not bend in half arriving with no paperwork stuffed in a plastic wrapper
11 de agosto de 2020
Opinião espontânea
MAGNIFICENT!!!
I cannot praise the customer service of this company enough! They have gone above and beyond to help my mum with her purchase. I will definitely be buying from them again and recommending them to all my friends.
This company provided good old fashion service and supplied a great item at a great price!!! Well done on above excellent service!!! Thank you for being Magnificent!!!
9 de agosto de 2020
Opinião espontânea
Very good service and quick delivery
Very good service and quick delivery, although hate paying delivery charges!
Harness great quality too.
Would highly recommend.
8 de agosto de 2020
Opinião espontânea
happy with purchase ,shame about delivery
Very happy with our purchase, would have been 5 stars if dpd hadn't misplaced my package, which meant I had to take extra time off work.
Dpd knew the package had gone to the incorrect depot, but I had to contact them to get any information
They were not very helpful
6 de agosto de 2020
Opinião espontânea
Quick delivery thanks
3 de agosto de 2020
Opinião espontânea
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