Terrible customer service, do not reply to their online form messages/queries, social media or direct emails. I have been trying to contact them for 5 weeks but am giving up. Won't order from them ag... Ver mais
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Leia as opiniões dos outros
If I could give no stars I would. This brand is reporting my reviews and having them taken down off all online sites. Horrible service, don’t comply with trading and consumer rights, will waste you... Ver mais
Would love to rate higher, however, order took 1 full week to arrive. After calling them, it appears they take pre-orders for products and once they have enough orders, then place order for product. W... Ver mais
Ordered 2 dog bowls. Bowls are excellent for my frenchie. However I was not impressed with time it takes for delivery after placing my order, 6 days is too long when you're paying almost £6 for delive... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At PurrfectlyYappy.com, we pride ourselves in sourcing the best products for your pet, home and human. If you're a pet owner or an animal lover, we have something you'll love. We believe that this, combined with our years of experience, makes us a little different from everyone else. We invest a lot of time looking for high quality brands that you'll love, so there is something for everyone (and every pet) in one place. We're always adding new products to keep you and your pet up to date with the latest brand innovations.
Informações de contacto
The Old Print House, 62 High Street, GU24 8AA, Chobham, Reino Unido
- support@purrfectlyyappy.com
- www.purrfectlyyappy.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
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If I could give no stars I would.
If I could give no stars I would.
This brand is reporting my reviews and having them taken down off all online sites.
Horrible service, don’t comply with trading and consumer rights, will waste your time. When I had an issue they turned it on me and victimised themselves refusing to help. Rude and patronising.
Only want 5star ratings visable to promote themselves and make their business look good.
Good communication with the vendor
Good communication with the vendor, and speedy delivery. Products are as described.
Really good experience
Really good experience. Will definitely use again!
Expensive and waited a long time for…
Expensive and waited a long time for delivery of a dog collar which was an off the shelf purchase
Great price great service
Gorgeous products
Gorgeous products, easy ordering and good delivery. Packaged with care. Many thanks
2nd purchase from Perfectly Yappy
2nd purchase from Perfectly Yappy , arrived on time and would order from them again.
Fantastic Dog Birthday Cake
The cake I ordered for my dog’s birthday arrived so quickly! The cake is perfect - my dog loved it last year and I’m sure it will be a super treat for his 9th birthday. All the tracking information was accurate and helpful. Thank-you!
Excellent service
Excellent Ruffwear Harness
Purchased Excellent Ruffwear Harness from Purrfectlyyappy - good price and quick delivery - job done!!
Great service
Great service, quick delivery and the item received was exactly as described and a perfect fit for my dog. Price was also very good. Cheaper than other places I looked at.
They loved their cupcake treats
They loved their cupcake treats! Wasn't able to track well but arrived in time to help friend celebrate her birthday with her canine friends
Great collar perfect for walks and training...
The collar fits as expected and looks and feels very durable, the biggest selling point for me is the buckle, as if you have a dog with big ears (like my shikoku inu) pulling a collar over them comfortably without it being to loose on the neck can be a challenge and isn't the most pleasant thing for the dog, this collar completely mitigates this
Arrived in good time but collar was a…
Arrived in good time but collar was a lot thinner than it looked in the photo on the website. Postage was a bit pricey too. Having said that the collar looks very nice and seems to be good quality so satisfied overall
great coat, not sure size guide is completely accurate
I followed the measurement guide for this item by measuring the widest part of my dogs chest. It was within the range for extra small, however when we received the coat it was too small.
The returns process is simple and an exchange was done for the next size up.
Now that we have the jacket it’s perfect.
I have a border collie who suffers from border collie collapse and in the recent hot weather it has been amazing.
Thanks to the spandex on the top of the coat, it fits my dog perfectly and there’s no gaping which I was concerned about due to previous experiences with cool coats.
Also thanks to the fitted nature, she will be able to wear the coat when we compete in Flyball which is handy.
All in all a good product, however I don’t think that the size guide is completely accurate
No indication of delivery of the…
No indication of delivery of the ordered item!

Resposta da PurrfectlyYappy
Excellent services
Excellent services, received product in days, love the product Russwear web master Harness for my Jack Russell.
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