Terrible customer service, do not reply to their online form messages/queries, social media or direct emails. I have been trying to contact them for 5 weeks but am giving up. Won't order from them ag... Ver mais
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Leia as opiniões dos outros
If I could give no stars I would. This brand is reporting my reviews and having them taken down off all online sites. Horrible service, don’t comply with trading and consumer rights, will waste you... Ver mais
Would love to rate higher, however, order took 1 full week to arrive. After calling them, it appears they take pre-orders for products and once they have enough orders, then place order for product. W... Ver mais
Ordered 2 dog bowls. Bowls are excellent for my frenchie. However I was not impressed with time it takes for delivery after placing my order, 6 days is too long when you're paying almost £6 for delive... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
At PurrfectlyYappy.com, we pride ourselves in sourcing the best products for your pet, home and human. If you're a pet owner or an animal lover, we have something you'll love. We believe that this, combined with our years of experience, makes us a little different from everyone else. We invest a lot of time looking for high quality brands that you'll love, so there is something for everyone (and every pet) in one place. We're always adding new products to keep you and your pet up to date with the latest brand innovations.
Informações de contacto
The Old Print House, 62 High Street, GU24 8AA, Chobham, Reino Unido
- support@purrfectlyyappy.com
- www.purrfectlyyappy.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Competitive prices
Competitive prices, easy to order and swift delivery. Highly recommended
Great Company
I ordered 2 x 9.5kg bags Winalot dry dog food from this supplier as I was unable to get it locally. This was the only supplier that I could find online that was charging the correct price for this item and not the extortionate prices being charged elsewhere, ie Amazon and eBay. The only downside (if you can call it that) was the length it took for delivery but this was due to the problems caused by the present pandemic, so could not be helped. They did their utmost to get it to me as quickly as they could and this I appreciated Happy to highly recommend!
Spam
I don’t have a dog. But somehow they got me on their mailing list and will not stop emailing. I endlessly click the link at the bottom of the emails to stop them being sent but it does not make a difference. My inbox is flooded with their endless spam.
Item never received
Item never received. Refund would be appreciated.
Good service
Easy to use ordering system and fast efficient delivery. Would recommend
Excellent price and quick delivery.
Doggy Birthday Cake - love!
My doggy loved his birthday cake, and there was even enough to share with his friends. 5 stars from me and 5 ‘woofs’ from him
Quick delivery and easy returns
Nice quality dog harnesses
Nice quality dog harnesses
Excellent service and super quick delivery.
Extremely happy with this harness
Extremely happy with this harness. Extremely sturdy and comfy fit.
Great service
Great service, fast delivery and good prices: recommended!
Free returns isn’t free returns
They advertise free returns on their website. Which turns out not to not be free returns. The items I ordered weren’t as good quality as they looked (completely not the retailers fault) but I wanted to return them because of this. I was told that ‘free returns’ actually means ‘no restocking fee’ whatever that is! After I said I felt mislead they gave me a pre paid returns label. I’m still waiting for my refund though!
H2O4K9 bottle & Neosling Carrier
Great water bottle also purchased the Neosling carrier it’s brilliant so comfortable to wear across your body. Would definitely recommend. Thank you so much.
Excellent company
Excellent company, great customer service. They go far and beyond to make sure you as the customer is taken care of.
Lovely dog jumper and coat very well…
Lovely dog jumper and coat very well made
Beware can’t use discount codes on Ruffwear
Was annoyed that the 1st order discount could not be used on Ruffwear products - still ordered from them though as they were cheaper than other websites for Ruffwear
Excellent service and quality products…
Excellent service and quality products at excellent price!
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