Paid for three pairs of shoes over a month ago. Haven't received them or any meaningful communication regarding what’s going on with shipping. I have sent multiple emails asking what’s going on and wh... Ver mais
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Leia as opiniões dos outros
Waited months for order and the shoes were not able to be found. I had to follow Pusha's up several times in relation to the order and the communication was subpar. Additionally, after they could n... Ver mais
I loved PUSHAS! So I accidentally bought the wrong size shoe and the one I wanted was sold out after that😭😭 I sent emails back and forth and ended up getting the shoes returned and a full refund in... Ver mais
I am 100% happy with PUSHAS. Their clothing is extremely good quality, the team are friendly and very thorough when it comes to sorting out delivery issues. We had a hard time trying to get any inform... Ver mais
Informações sobre a empresa
- Plataforma de comércio online
- também em
- Loja de artigos colecionáveis
- Loja de calçado
- Loja de cartas coleccionáveis
- Loja de roupa urbana
Escrito pela empresa
The Marketplace of Hype. Shop The Most Exclusive Brands: ASICS, Air Jordans, Nike, Air Max TNs, Yeezys, UGG, Crocs, Fear of God ESSENTIALS, Geedup, BAPE, The Monsters LABUBU, Pokémon Trading Cards & more. Authenticity Guarantee. Premium Service. Fair Prices. AfterPay & ZipPay available.
Informações de contacto
PUSHAS HQ, 2015, Alexandria, Austrália
- hello@pushas.com
- www.pushas.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Scammed my 8 year old out of $194
Ordered a Labubu for our daughter, item wasn’t shipped on time, requested a refund via email as they don’t answer the contact phone number. Had reply emails from a bot that didn’t answer our request and dragged out the issue. When requested a refund for a second time the company then sent through a tracking number and dispatched the item. On arrival it was not the ordered Labubu, they had sent a different model that is $35 cheaper on their website. Tried to call the number but no answer, emailed again and they still have not answered. Complete scam and impossible to get through to anyone there!
My experience with Pushas has been…
My experience with Pushas has been absolutely disgraceful. I ordered a pair of TNs as a Christmas gift and from the very beginning everything went wrong. Delivery took over three weeks, completely unacceptable for such an expensive item. When the package finally arrived, the shoe box was crushed and damaged, and the shoes inside were clearly defective, with multiple cosmetic marks and visible damage.
I contacted Pushas expecting a basic level of accountability — a replacement or a full refund for damaged goods. Instead, I was told they “don’t do replacements” and was offered only a 90% refund on a $514 purchase. Expecting a customer to lose money for receiving damaged goods is outrageous and shows a complete disregard for consumer rights.
I have now spent nearly a month going back and forth with their customer service, getting nowhere. They have been dismissive, unhelpful, and unwilling to take responsibility for selling and delivering damaged products. At no point did they attempt to resolve the issue fairly or professionally.
This behaviour has forced me to escalate the matter to Fair Trading. I strongly warn anyone considering purchasing from Pushas: do not risk your money. If something goes wrong, they will not stand by their products, they will not offer fair resolutions, and they will make you fight for what you are legally entitled to. This is, without question, one of the worst customer service experiences I have ever had.
Don't ever buy from this company
Don't ever buy from this company
Worst company I have ever dealt with
Order a pair of air Jordan's in November and they never turned up emailed twice and left a message on the voice mail no reply ever came thank goodness I paid with after pay
They took
Put a dispute and within days the shoes turned up
Don't think the're authentic and there's dirt in the sole they have been worn before
It's sad because if afterpay didn't get involved I would never have got my purchase
Disgusting
Never again
They don't even look authentic and paid top price
Ripped off 🤬🤬🤬
tried to return an item the same day…
tried to return an item the same day after receiving it. After numerous emails back and forth they damanded to see a Pushas tag attached to the shoe. The supposed Pushas tag was never attached or included with the shoes. Now they are refusing the return. SCAM - DO NOT BUY. Will be doing the chargeback through the credit card and lodging a complaint with NSW Fair Trading. HORRIFIC & NON EXISTENT CUSTOMER SERVICE. ZERO OUT OF FIVE.
Will never buy from this website again
Will never buy from this website again. Bought a jumper for my son $350, went off size chart and went one size bigger as wanted the jumper to last with the cost, jumper was a Christmas present was opened tried on and was way to small, emailed to be told they do not exchange and can offer a credit at 90.5%, not ideal but agreed to this, was asked to send pictures, which I did as it was put straight back in the bag when realised it didn’t fit, apparently a PUSHAS tag was missing, this was impossible as nothing was removed, after questioning human error on their behalf and ACCC and consumer rights rules they are now ignoring me.
Very disappointed with my purchase
Very disappointed with my purchase, I ordered an essentials crewneck. I wore the crewneck once for only a few hours and the letters already started peeling off. For such an expensive item, this level of quality is unacceptable. I removed the tags believing the item would hold up under normal wear, but because of this I was unable to exchange it. Extremely frustrating given the price and how little use it’s had.
Absolute wonderful experience
Absolute wonderful experience! Fast delivery time too.
DO NOT BUY
DO NOT BUY ! We have purchased from them and they didn't supply the product, we have been going back and forth for months and they have't provided any solution to refund the order as stated, they didn't provide it. Extremely bad communication, lack of responses to email, no contact details. Major scam
PUSHAS
Expensive for no good reason but they are fast with shipping, I’ll give them that
Absolute scam selling damaged goods
Absolute scam selling damaged goods, took 2 months to reply and are refusing to replace a damaged labubu - money grabbers and the definition of scalpers, dont support these guys scamming and overcharging, never been so disgusted wtih customer service in my life, hope your ashamed to call this a company. criminals have more ethic
Great experience
Great experience! Items were authentic and process was seamless. Received item pretty quickly. Thank You!
Good customer service support and I’m…
Good customer service support and I’m always happy with shoes and the packaging
Item received just as ordered
Item received just as ordered. Thumbs up
I bought a Pokémon mega evolution…
I bought a Pokémon mega evolution booster box 100% genuine. The package came in three days after ordering. I was a worried after reading some of the reviews but now I can shop with confidence.
Never received my package
Never received my package. It said delivered but I never got a picture or anything. I checked everywhere and never found my package. When I contacted them they said I will get a new shipping number but I never received it. it’s been 2 weeks now and I keep getting emails about rating, instead of giving me a shipping number for my order . And what happend to my original order?.
Failed to deliver
Failed to deliver, but once contacted sent the order and received it within 2 days. Good customer service
Lirgit company
Lirgit company, fast delivery and great service
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